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Business Continuity, Wireless, and or VoIP Integration

Business Continuity, Wireless, and or VoIP Integration. W4: Centrex Track. Business Continuity.

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Business Continuity, Wireless, and or VoIP Integration

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  1. Business Continuity, Wireless, and or VoIP Integration W4: Centrex Track

  2. Business Continuity Activities performed by an organization to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions. Business Continuity is not something implemented at the time of a disaster. IS YOUR GAME ON?

  3. IS YOUR GAME ON?

  4. Natural Disasters Pandemic Government Emergencies Local – Act of God What else Emergencies

  5. It is all about Unified Communication

  6. Architect Design System Services Access / Knowledge / Fast Conversions

  7. Call Centers Auto Attendant / IVR VoiceMail Call Forwarding

  8. Alternate Locations Specific Call Plans UCD’s / Rotary Groups Cell Phone

  9. Centrex Features Two types of Broadcast and Sequential ringing I would recommend a remote access type of Broadcast ringing

  10. ANI Features Some LEC’s or CLEC’s may offer a ANI Service. Disaster Recovery Service (DRS)

  11. Wireless Integration Integrating the Dialing plans Having special minutes for internal calling

  12. VoIP Integration Most common use is running PRI’s from the common block to the IP PBX

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