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Introducing RPIN: The Regional Public Information Network for Central Puget Sound

www.govlink.org Introducing RPIN: The Regional Public Information Network for Central Puget Sound Local Government Webmasters May 26, 2005 What’s RPIN?

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Introducing RPIN: The Regional Public Information Network for Central Puget Sound

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  1. www.govlink.org Introducing RPIN: The Regional Public Information Network for Central Puget Sound Local Government Webmasters May 26, 2005

  2. What’s RPIN? • A voluntary affiliation of peopleand agencies in King, Snohomish and Pierce counties committed to improved communication to citizens during a major disruption • A Web tool available to all RPIN partners to post breaking news and emergency alerts • An e-News subscription service, available to partners, media and general public

  3. RPIN Partners 60 Partners and GROWING: • 23 cities, with more to recruit • 10 counties and regional agencies • Emergency responders: fire, police, U.S. Coast Guard • Public Health agencies and hospitals • Transit agencies • Utilities • School districts, U.W., State agencies

  4. RPIN Partner Benefits • Coordinated network of public-information officers and agencies • Capability to publish coordinated messages • Partners retain control of messages • Easy, redundant, remote Web publishing for news alerts • Direct outreach through expanding subscriber list—geographically-based

  5. RPIN Network Agency Roster NEW • Secure section for PIOs / Webmasters • Searchable, self-service roster • Geographic zones • Agency type • Special skill sets • Contact info • Blast e-mail for help • Publishing helps • Automated password administration

  6. RPIN Benefits for Media, Public • Personalization • One stop, one resource to track all unfolding news, as local crises occur • Frequent updates • Trusted resource • Free and available 24/7

  7. RPIN’s Public Home Page www.govlink.org Visitor can limit sources to display View alerts without subscriptions View timeless tips

  8. Simple Tool for Partners Partners’ entry point for posting Password- protected, by individual

  9. Simple Tool for Partners Agencies access only their news releases Edit existing release or add a new one.

  10. Simple Tool for Partners Publishing screen, with options Add content

  11. Simple Tool for Partners Scrolling down on same publishing screen. Option 1: Link to Your Site

  12. Simple Tool for Partners Option 2: Publish directly to RPIN Preview before publishing

  13. UASI 2 Grant Enhances RPIN • Building partnerships • Enhancing Web site’s technology • Requirements determined by Webmasters and RPIN PIOs • Capacity, security, functionality • Phased Go-live mid-June • Public awareness campaign: TV, radio, Web, supporting promotion by partners—Summer/Fall

  14. UASI 2 Grant Enhances RPIN Homeland Security Grant • Building partnerships, public awareness, outreach, plan • Enhancing Web site’s technology • Capacity, security, reliability • Functionality determined by stakeholders

  15. Make it easy to publish Make it easy to format my story without HTML I want to upload images I want better previews before publishing Add real-time Weather feeds— Update the look and feel Update functionality Use Web best practices Make site’s purpose clear to visitors Improve site navigation Help me find my PIO login easily PIOs asked for. . . auto-magically

  16. Keep track of each other through a shared, private roster Ask for help from other PIOs—on a dime! Sort PIO skill sets and/or RDP zones Receive instant notification if the JIC is open or closed Publish RJIC-branded news Retain a news archive You also said. . .We want to: HACKERS

  17. Simplified content management Simplified site administration More robust security Outsourced e-mail volume for faster e-mail delivery Passwords, PIO profiles, publishing managed by PIOs Site reliability: Dot.net programming, high-availability environment RPIN redundancy in another geographic location. Our generous RPIN host wants:

  18. Old RPIN Site www.govlink.org Dated look and feel Poor navigation and display Sterile

  19. Increased branding RPIN New Design www.govlink.org www.rpin.org www.rpin.org

  20. RPIN New Site www.govlink.org www.rpin.org Contemporary Subscribe feature prominently displayed Enhanced intuitive navigation with popup sub-nav Flexible emergency news over-rides seasonal messages Immediacy weather feeds

  21. RPIN Technical Enhancements www.govlink.org www.rpin.org • Increased security using SSL (HTTPS) and encryption on all passwords • Improvedlist management • Image uploading so each article can have its own associated image library • National Weather Service live feeds of local weather alerts • 24/7 support

  22. RPIN Technical Enhancements www.govlink.org www.rpin.org Simpler, enhanced posting formatting using new browser-based editor

  23. RPIN Technical Enhancements www.govlink.org www.rpin.org High Availability Environment • Increased scalability This environment is can be seamlessly expanded to serve a nearly unlimited number of users • Load balancing All traffic to the site will go to a machine that finds the least busy server and directs traffic there • Redundancy since RPIN is viewed as a mission critical application, having it in a clustered environment means if one web server goes down, there are still others to serve the site so there is ZERO user impact

  24. RPIN Publishing www.rpin.org www.rpin.org Quick, easy as Word! Fonts Bullets Embedded hyperlinks Upload multiple images

  25. PIO Private Site / Roster Navigation functions PIO Search: All • Limit Search • Sort • Paginate • Print

  26. PIO Search by Agency • Limit search by • Name • Agency • Work location • Skills Click on last name for more contact information

  27. Send e-mails to PIOs Send to All PIOs or Select PIOs

  28. News feeds to public pages Live Web cams from RPIN agencies Weekly road construction

  29. SYSTEM ACCEPTANCE, DRAFT Usability testing, 6/28, Pier 69 (3 – 4 hrs.) NEED 3-4 Site review—proofing, review of your agency’s messages, content (July) Site familiarization (July) Sign into roster—add profile information, badger co-workers, new password Site orientation—Late Aug./early Sept. (90 min.) RPIN PROMOTION, DRAFT Other potential agencies Internally—employees, electeds (Aug. 2 – 4) Externally—YOUR Web site, communications (Aug. 8-10, timed with current subscribers) Paid Public Awareness campaign kicks in, Aug. 15 –Sept. 30 Metro Networks BELO REQUIRED! Help Wanted from RPIN PIOs

  30. Become an RPIN Partner www.govlink.org www.rpin.org • Informal, Grassroots Partnership • Partner Expectations • Publicize RPIN to your Networks • Employee and external communications • Web link • Post to RPIN, as appropriate • Guard your password • Join. NOW! Contact Kathy Sharp, 206-684-1006 Kathy.Sharp@METROKC.GOV

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