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Personalisation & CQC Or What have I learned from TLAP? Andrea Sutcliffe, Chief Executive, SCIE

Personalisation & CQC Or What have I learned from TLAP? Andrea Sutcliffe, Chief Executive, SCIE 25 th September 2013. Overview. SCIE TLAP, SCIE & me What I have learned from TLAP How will I apply that learning? What will I be doing?. Social Care Institute for Excellence.

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Personalisation & CQC Or What have I learned from TLAP? Andrea Sutcliffe, Chief Executive, SCIE

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  1. Personalisation & CQC Or What have I learned from TLAP? Andrea Sutcliffe, Chief Executive, SCIE 25th September 2013

  2. Overview • SCIE • TLAP, SCIE & me • What I have learned from TLAP • How will I apply that learning? • What will I be doing?

  3. Social Care Institute for Excellence • Supports improvement in care and support services for people who: • Use services • Work in the sector • Manage services • Pay for services • By sharing the knowledge of what works • In co-production with people who use services & carers • In partnership with the wider sector

  4. TLAP, SCIE and me • SCIE a TLAP partner • TLAP hosted by SCIE • Joint work; board & lodging; support for team • Member of the Board • Board lead - Use of Resources & Information, Advice & Brokerage • SCIE input – defining quality; personal budgets for older people; personal health budgets etc. • Now moving to the Care Quality Commission

  5. What I have learned from TLAP • Personalisation • person-centred care • Co-production and lived experience • Information & advice • Partnership working

  6. How will I apply that learning? • Personalisation • On the side of people who use services, their carers & families • Co-production • Working with people who use services, their carers and families • Information & advice • CQC to contribute to better information • Partnership working • I’m going to need all the help I can get!

  7. What will I be doing? 5 Key Questions • Is the care: • Safe? • Effective? • Caring? • Responsive to people’s needs? • Well-led?

  8. What will I be doing? 5 Priorities • Inspection regime • Ratings • Market oversight • Developing our people • Building confidence • People who use services, carers, families and the public • Providers • Commissioners • National stakeholders

  9. What will I be doing? Timetable • Take up post 7th October 2013 • Signposting document – early October • Explain how Adult Social Care fits within CQC overall framework – what is the same & what is different • Outline key priorities • Set out next steps • Engagement – October – January 2014 • Roundtable discussions, other events • Consultation – Spring 2014

  10. Truly personalised care – the Mum Test

  11. Andrea.sutcliffe@scie.org.uk Twitter: @Crouchendtiger7 www.scie.org.uk www.cqc.org.uk www.thinklocalactpersonal.org.uk

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