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Manage This!. Who’s the Boss?. So What?. There are many opportunities to be a manager More than 7M people employed in management positions In industries from advertising to zoology Managers earn more than any other category of worker Average annual salary $70,800
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Manage This! Who’s the Boss?
So What? • There are many opportunities to be a manager • More than 7M people employed in management positions • In industries from advertising to zoology • Managers earn more than any other category of worker • Average annual salary $70,800 • Some top executives earn in the millions
Management • The logical process of coordination resources, such as money and employees, in order to accomplish an organization’s goals Company Goals Money Employees
What Managers Do • Decide how to use the business’s resources • Make sure the work gets done • Don’t usually do the work themselves • Answer questions and solve problems • Encourage employees to be productive
Management Functions • Planning: Deciding what work will be done and how it will be accomplished • Organizing: Setting up the way the business’s work will be done • Staffing: Finding workers for the business • Directing/Leadership: Providing guidance to workers and work projects • Controlling: Monitoring the work effort
Skills managers need • Communication skills: To explain their ideas & expectations to employees • Relationship skills: To interact effectively with others • Decision-Making Skills: To understand information and choose from many options • Technical Skills: To understand how the business works
All businesses have managers • Small businesses have only 1 manager, where as large companies can have hundreds. • Each level of management has very different responsibilities and authority
Levels of Management • Top level (Executive) • Mid-Level (Middle Management) • First-Line (Supervisors) • Employees Top-Level Mid-Level First-Line
Top-Level, or Executive, Management • Responsible for the operation of the entire company • Owners • Chief executive officers • Presidents • Chief financial officers • Vice presidents • General managers • Major activities • Set goals for the organization • Supervise other managers
Mid-level, or Middle, Management • Report to top level management and have lower level managers who report to them • Department heads • Production managers • Sales managers • District managers • Major activities include: Implement the goals set by top management
First-Line, or Supervisory, Management • Work side-by-side with employees who do the routine work of the business • Office manager • Foreman • Shift supervisor • Head cashier • Major activities include: Carry out the actions identified by the middle manager
What Managers Manage • Human resources: Employees • Financial resources: Money • Material resources: Equipment and supplies • Information: Facts, statistics, opinions