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Watergate Scandal Kaelea Williams Hayley Radant John Fuqua Megan Griffen Brittney Lannie. "I am not a crook.". http://www.youtube.com/watch?v=sh163n1lJ4M&fb_source=message. Background… when the water falls. June 17, 1972:
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Watergate Scandal Kaelea Williams Hayley Radant John Fuqua Megan Griffen Brittney Lannie
"I am not a crook." http://www.youtube.com/watch?v=sh163n1lJ4M&fb_source=message
Background…when the water falls • June 17, 1972: • Five burglars are arrested at 2.30 a.m. during a break-in at the Watergate hotel: • Bernard Barker • Virgilio Gonzalez • Eugenio Martinez • James W. McCord • Frank Sturgis
Reporters get intrigued Carl Bernstein and Bob Woodward “GOP Security Aide Among Those Arrested”. -John Mitchell denies the allegations.
Stories uncovered. August 1, 1972: A $25,000 cashier's check, earmarked for the Nixon campaign, was deposited into the bank account of a Watergate burglars September 29, 1972: John Mitchell, while serving as attorney general, controlled a secret Republican fund used to finance widespread intelligence-gathering operations against the Democrats. October 10, 1972: FBI agents establish that the Watergate break-in stems from a massive campaign of political spying and sabotage conducted on behalf of the Nixon reelection effort.
January 30, 1973-G. Gordon Liddy and James W. McCord Jr. -Five other men plead guilty. • White House staffers, H.R. Haldeman, John Ehrlichman, and Attorney General Richard Kleindienst resign over the scandal. White House counsel John Dean is fired. • July 13, 1973: Alexander Butterfield: presidential appointments secretary 1971 Nixon had recorded all conversations and telephone calls in his offices. • October 20, 1973: Saturday Night Massacre
Oops… • August 8, 1974 Nixon becomes the first president to resign in history.
Situation Analysis… “Framework for public disclosure about scandal around the world” _ Shudson It was the original prodrome.
Target Audiences • Key Publics • Enabling Publics: President Nixon, CIA and FBI • Functional Publics: U.S. Government, Nixon Administration, The Washington Post, EVERYONE • Normative Publics: Attorney General, Burglars • Diffused Publics: Archiblad Cox, Media
Corporate Culture/Organizational Ideology • Secretive! • Cautious • President Nixon made decisions to protect himself, rather than for the country
Preparation • Objectives • ATTEMPT to overcome the crisis • Lack of effective crisis management • Turned its back to the media
Containment: Crisis Communication Theory Image Restoration Theory 5 Strategies: 1. Denial2. Evasion of Responsibility3. Reducing Offensiveness of Event4. Corrective Action5. Mortification
Containment: Crisis Communication Theory -Apologia Theory: The organization uses effort to defend its reputation and protect its image, without necessarily apologizing. -The organization may deny, explain, or apologize for action through communication -Consolation Strategy: Admitting guilt and asking for forgiveness through resignation of the presidency
Containment: Crisis Communication Theory Continued….. - “By taking this action, I hope I will have hastened the start of the process of healing which is so desperately needed in America......I deeply regret any injuries that may have been done in the course of the events that led to this decision.”-Nixon
KEY MESSAGES - Nixon had a strong dislike for the press - Many members of press on his "enemies list" -War with the media - Keep media on the defensive -Televised speeches
Containment: Three C's of Communication • Credibility: NONE • Compassion: NONE • Control: NONE • These elements are necessary for effective containment and recovery in a crisis situation, and ultimately led to the demise of Nixon and his entire administration.
CRISIS COMMUNICATION STRATEGIES DENIAL AND BLAME "I can say categorically that . . . no one in the White House staff, no one in this Administration,presently employed, was involved in this very bizarre incident." -Richard Nixon "Not only was I unaware of any cover-up. I was unaware there was anything to cover up." - Richard Nixon JUSTIFICATION "When the president does it, that means it is not illegal." - Richard Nixon "The President seems to extend executive privilege way out past the atmosphere..." - Sam Ervin (United States Senator) Unites States v. Nixon
Crisis Communication Strategy continued..... CORRECTIVE ACTION... "Therefore, I shall resign the Presidency effective at noon tomorrow." APOLOGY??? "I regret deeply any injuries that may have been done in the course of the events that led to this decision. I would say only that if some of my Judgments were wrong, and some were wrong, they were made in what I believed at the time to be the best interest of the Nation. " (NOT REALLY AN APOLOGY)
Steps of Recovery Step one > Resignation of Nixon Step two > Ford takes office Step three > Pardon of Nixon
Strengths and Weaknesses Euphoria in the American public Not elected, lacked full support Press Relations
Ford and the Media Ford stressed openness Making up ground Nixon had lost Lacked the time to develop strategies