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Services for Refugees

Services for Refugees. Hser Ner Moo Community Center. Holly Clark, Stephanie McVicar, Janette Smith, Shannon Wnek, Troy Davidson, Nedra Christensen, Jodi Hansen.

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Services for Refugees

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  1. Services for Refugees • Hser Ner Moo Community Center Holly Clark, Stephanie McVicar, Janette Smith, Shannon Wnek, Troy Davidson, Nedra Christensen, Jodi Hansen

  2. Purpose: Serve Hser Ner Moo Center by providing a healthcare needs assessment and basic healthcare screening to improve health of the refugee participants (Photo by: Scott G. Winterton, Deseret News) http://www.deseretnews.com/article/1,5143,700248645,00.html

  3. Problems and Objectives • Achieve a better understanding of the role of the case worker in meeting medical needs • Identify barriers to accessing healthcare • Improve knowledge regarding resources for medical care • Determine needs of community through focus groups and/or surveys with participants • Find resources available based on findings from the needs assessment • Provide services including hearing, dental and nutrition screening

  4. Needs Assessment • Kendrick Lasleur, Hser Ner Moo’s Outreach Specialist identified participants and distributed Needs Assessment/survey • Survey input provided by Asian Assoc., IRC, Catholic Community Services, and Hser Ner Moo staff • 30 total participants identified as African, Nepali, Karen-Burma, and Russian

  5. Health care needs: Transportation (57%), Cost/Payment options (63%), Health insurance (80%) • Perceived obstacles: Transportation (63%), Cost (67%) • Health care received from: ER (53%), 67% of Russians said PCP • Referrals come from caseworkers • When asked about health insurance... • 50% have it, but interested in learning more • 37% do not have it, but interested in learning more • 10% have it, feel comfortable with using it • 0% do not have it, don’t think they need it

  6. Important Trends • CASEWORKERS are most important referral source • COST and TRANSPORTATION are greatest obstacles • Refugees need help obtaining and understanding HEALTH INSURANCE

  7. Health Clinic • 71 total screened • 46 under age 18 • 25 over age 18 • 70% failed one or more screenings

  8. Dental Screening • 38% untreated caries

  9. Nutrition Screening • 13% Anemic • 17% elevated blood glucose

  10. Hearing Screening • 3 eardrum perforations • 6% abnormal middle ear function • 4% absent OAE alone • 26% hearing loss

  11. 70% failed one or more screenings

  12. Questions and Comments

  13. Program Changes • Identify change • Identify how • Identify why necessary

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