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Playing in Traffic: A New Look at Management and Operations. Steve Heminger Executive Director, MTC AMPO Annual Conference Washington, D.C. – October 23, 2003. Bay Area at a Glance. Nine counties 101 municipalities Total area: over 7,100 square miles
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Playing in Traffic: A New Look at Management and Operations Steve Heminger Executive Director,MTC AMPO Annual Conference Washington, D.C. – October 23, 2003
Bay Area at a Glance • Nine counties • 101 municipalities • Total area: over 7,100 square miles • Population: nearly 7 million (2000 census) • Employment: 3.7 million jobs (2000 census)
Key Bay Area trends over the Next 25 years? Projected Growth from 2000-2025 Population 22% Jobs 40% Auto Trips 27% Transit Trips 43% Out-of-Region Work Trips 77% RTP provides for: Transit Capacity (seat miles/hour) 27% Road Capacity (lane miles) 5% % % % % % %
MTC Responsibilities for Regional Operations Planner • Incorporate System Management and Operations into the Regional Transportation Plan • Evaluate system performance Funder • Implement flexibility of ISTEA/TEA 21 • Commit funding for regional system management programs Operator/Coordinator of Regional Programs • TransLink® Fare Collection System • 511 Traveler Information • FasTrak™ Electronic Toll Collection • Freeway Service Patrol • Regional Rideshare Services
System Management Objectives • Make transit more convenient and accessible • Boost highway and local road efficiency • Provide timely, accurate information to travelers
Every day, 1.5 million people ride Bay Area buses, rail and ferry services provided by 20+ different transit agencies Focus on improving connections between systems and modes Highest customer priority – single fare card Make Transit More Convenient and Accessible
TransLink® (continued) • Successful pilot in 2002 • Region wide implementation • Multi-agency governance • Phase 2 Approved • Installation 2004-2006 • Coordinate with parking, electronic tolls, non-transportation uses
Convenient seamless transit information for the public Features a regional transit trip planner, schedules, routes, fares and more TakeTransitsm Trip Planner: Over 8,100 itineraries per weekday; 32% growth in last year 511.org Transit Page
Boost Highway and Local Road Efficiency • FasTrak Electronic Toll Collection System • Incident Management — Freeway Service Patrol/Call Box • Arterial Management and Signal Timing • Region wide communications network for freeways and major arterials
FasTrak • Electronic toll collection on 7 state-owned bridges and Golden Gate Bridge • 325,000 Tag holders • Used for 35% of Total Trips • Caltrans management through 2003 • MTC assumes management 2004 Strategic Objectives • Consolidate all bridges under a single operation – 2005 • Increase usage and dedicated lanes • Coordinate with TransLink®, other electronic payment • Potential HOT lane applications in future
Provide timely, accurate information to travelers… • Combines traffic, transit and rideshare information on the phone and on the web • Phone number operational since December 2002 • 136% growth in phone calls since shift to 511
511 Web Portal • Rideshare and Bicycle Pages December 2002 • Transit Page November 2003 • Traffic Page November 2003 • Driving times feature using toll tag data
Lessons Learned • Partnerships are only as strong as the weakest link • Some technology still in adolescence • Keys to funding success: • who controls money and • who runs program • Incentive-based contracts a mixed bag