Understanding the Wireless FSSI Objectives

1. U.S. General Services Administration. Federal Acquisition Service.Wireless Federal Strategic Sourcing Initiative (FSSI)David PetersProgram Manager - MobilityGSA ITSMay 2012

2. Understanding the Wireless FSSI Objectives • Awareness: What is the Wireless FSSI? • Program Objectives • What problem does it solve? • What are its components? • Interest: Why should you be interested? • Potential Action: What can you do to prepare your agency to evaluate and utilize the Wireless FSSI?

3. Wireless Federal Strategic Sourcing Initiative Objective: Transform Government’s Acquisition and Management of Wireless Technology to achieve: • Reduced acquisition and operational costs • Improved operational efficiency • Identification and distribution of best practices—acquisition and ongoing management • A solid wireless foundation to support our future wireless, mobile government Value:Increased savings, improved management, and improved utilization of existing wireless resources Vision: Leadership in Wireless Services Best Practices

4. Current State: Federal Government Wireless • Total purchases est.: $1.3 billion annually (plans, devices, etc) • Wireless buys are characterized by: • Individual agency/sub-agency acquisitions (individual contracts, BPAs) • Some use of Federal Supply Schedule ($337 million in 2010) • Small volume purchases with average discounts less than commercial peers; • Discounts vary significantly across government (Prices vary up to 200%) • One Dept has > 4,000 contracts with top 4 carriers • Approach to plan and device selection, device refresh, and management vary widely. In some cases, reflect individual preferences more than organizational need or business requirements

5. Summarizing the Problem • Government over-spends because we do not manage wireless procurements • Government doesn’t manage because we don’t have: • Required inventory and expense data • Policy to mandate centralized approach, encourage best practices • Government doesn’t have the data because wireless originated as a point solution that was not integrated with the enterprise We can generate significant cost savings, improve operational efficiency, improve security, and build a stronger foundation for wireless application adoption once we begin to fully manage our wireless enterprise.

6. Wireless FSSI Program Components • Service Plans and Devices • Cellular plans that address current and future voice, voice/data, and data only service plans • Wide variety of devices: cell phones, smart phones, data Only devices, tablets, pagers, others • Infrastructure, sub-systems, and complementary services: messaging services/server (BB server), encryption services, device recycling/disposition reporting, M2M, other • Management Information: business portal interface, performance management plan, program management • Centers of Excellence: Shared resources for addressing common wireless technology management processes and concerns across federal government

7. Wireless FSSI: Targeted End State

8. Anticipated Impact at One Agency Represents Potential Benefits for All of Government Starting Point The current average cost per unit across the agency subscriber base averages $70 per month. There are varying states of program management across the agency in the wireless commodity. $70 ACPU across agency Impact from Leveraging Competition, Volume The Wireless FSSI is looking to achieve targeted discounts for devices and services based on aggregated volume across all federal agencies. X % savings from acquisition Impact from Improved Management Y % savings from improved management, improved plan selection TEMS providers have historically provided additional per line savings that range from 10-30%. Sources include zero usage account identification, improved account selection, overage reduction or elimination. Targeted Price Points The Wireless FSSI Program has targeted savings goals and management metrics to help the federal government improve its management of wireless technology. Lower ACPU

9. Wireless FSSI is Very Visible Executive Order -- Promoting Efficient Spending EXECUTIVE ORDER PROMOTING EFFICIENT SPENDING By the authority vested in me as President by the Constitution and the laws of the United States of America, and in order to further promote efficient spending in the Federal Government, it is hereby ordered as follows: Sec. 4.  Employee Information Technology Devices.  Agencies should assess current device inventories and usage, and establish controls, to ensure that they are not paying for unused or underutilized information technology (IT) equipment, installed software, or services.  Each agency should take steps to limit the number of IT devices (e.g., mobile phones, smartphones, desktop and laptop computers, and tablet personal computers) issued to employees, consistent with the Telework Enhancement Act of 2010 (Public Law 111 292), operational requirements (including continuity of operations), and initiatives designed to create efficiency through the effective implementation of technology.  To promote further efficiencies in IT, agencies should consider the implementation of appropriate agency-wide IT solutions that consolidate activities such as desktop services, email, and collaboration tools. From Dan Gordon, OFPP, to CAO Community, 10/3/11: As most of you know, the Federal Strategic Sourcing Initiative (FSSI) has been developing a new acquisition vehicle to help agencies reduce the costs to obtain and manage wireless devices and rate plans.  A Commodity Team with representatives from 19 agencies has developed a government-wide Blanket Purchase Agreement (BPA) that will implement this new approach.  The Request for Quotation (RFQ) on this BPA is planned for release to vendors in October 2011.  Key benefits of the FSSI solution include: Leveraging government-wide volumes to obtain lower costs for wireless devices and rate plans; Creating an accurate and comprehensive inventory database of wireless devices and plans across government and using this database along with usage and billing information from the carriers to support management decisions that will achieve operational savings; and Establishing a Wireless Center of Excellence to reduce government-wide resources required to evaluate new technology, establish new policy, and identify and share best practices in the support of wireless devices and services. Past experience has shown that vendors will only participate in an FSSI acquisition and provide their best and most competitive pricing, if they have an understanding of the potential revenue associated with receiving an FSSI award.  Therefore, to maximize the benefits of this acquisition, we are requesting that your agency provide a statement confirming your intent to participate in the FSSI Wireless solution.  Please note that we are not asking for a commitment to use the FSSI Wireless BPAs to meet all of your agency’s requirements.  We recognize that your final acquisition decisions will be based on an analysis of the pricing and services provided through the FSSI solution compared to other options available to you.  We are simply asking for an affirmation that you intend to utilize the FSSI Wireless solution if it offers the best value for your agency.

10. Wireless Program Accomplishments, Status Current Status • Initial RFQ Response Evaluation Complete, Clarifications In-Progress • Cross-government team of core members and strong contributors engaged; Includes USDA, DHS, DOI, DOJ, DoE, DOC, GSA, others • Program metrics identified: Savings, ACPU • User Guide in Development • COR Planning Initial Support Projects

11. The Wireless FSSI will include wireless services and devices based on government-wide volumes and a centralized approach. The BPA will also include business portal interface requirements to enable enterprise management. Wireless FSSI BPA (s) How The Wireless Program Works Vendor X Vendor Y Vendor Z Portal/TEMS/Mobility Management Interface Agencies will leverage a portal or TEMS service to establish a single interface for management of wireless enterprise Agencies leverage program to obtain services and approved devices Dept/Agency X Dept/Agency Y Dept/Agency Z Note: Graphical depiction does NOT reflect anticipated award scenario.

12. User Guide • Content • Ordering Processes─See diagram • Service Descriptions • Business Portal Interface Specs • Transition and Implementation Recommendations • Policy and Technology Considerations • Contact Information • What may be ordered? • Service Plans: Voice, data add-on, data only • Devices • Complementary Infrastructure Subsystems, Services

13. Why are Agencies Interested in Wireless FSSI? • Improved pricing through consolidated volume • Need to centralize and standardize mobility • Mobile assets are now core IT enterprise components whose lifecycle continuum must be integrated with the enterprise—beginning with acquisition • Improved management is more important than a custom portfolio of plans for every acquisition • Active participation in a growing and needed Mobility Community of Interest

14. Next Steps Wireless FSSI • Complete Acquisition, Award(s) • Complete Documentation, Tools • User Guide • Task Order • Transition/Implementation • Other Website content Agencies • Evaluate current status: • Identify owner(s) • Identify objectives • Mobility/Wireless Business • Mobility/Wireless Policy • Future Mobility Applications • Identify Wireless FSSI Lead • Participate in Program and Tool Review

15. Program Manager, Contracting Officer Leads PM: Dave Peters david.peters@gsa.gov 703-306-6403 CO: Patti Stang patricia.stang@gsa.gov 703-306-6404