Alberta Association of Rehabilitation Centres

1. Alberta Association of Rehabilitation Centres on the web at www.albertarehab.org Human Resource Tools

2. Human Resources HR Tools • HR issues are among the most critical concerns voiced by stakeholders. • An integrated solution for human resource management will be created by AARC.

3. Tools Developed HR Tools • Human resource tools: • Workforce Classification System • *Staff Turnover Template • Self-Assessment Tool on Best Practice in Recruitment and Retention • * developed by Central Region Workforce Committee

4. Classification - 1 HR Tools • Workforce Classification System • Provide employers with industry-specific human resource management training and planning tools. • WCS is one tool. It includes: • Job Profiles • Job Evaluation Handbook

5. Classification - 2 HR Tools WCS Job Evaluation Handbook Point Factor Job Evaluation • Knowledge Gained by Formal Education • Knowledge Gained by relevant and Progressive Work Experience • Physical Skills and Demands • Leadership and Internal Relationships • Complexity of Information and Decisions • Communications and Relationships (external) • Working conditions, Environment and Personal Hazards • Accountability and Authority to Act Six Job Profiles • Community Support Worker • Community Support Practitioner • Team Leader • Co-ordinator • Program Director • Specialist/Consultant Job Information Questionnaire, Resource Guide and Committee Individual Organizational Job Description

6. Classification - 3 HR Tools Allows classification of work of equal value. Work can be different, but factors needed are the same. Factors include: • Knowledge gained by formal education • Knowledge gained by relevant and progressive work experience • Physical skills and demands • Leadership and internal relationships • Complexity of information and decisions • Communications and Relationships (external) • Working conditions, environment and personal hazards • Accountability and authority to act

7. Classification - 4 HR Tools Results/Outcomes of classification system: • Common language • Consistency in job expectations across the province • Better understanding of training needs • Supports a professional workforce • Enables effective recruitment, evaluation and management of employees performance • Recognized and viable workforce

8. Classification - 5 HR Tools Job Evaluation What is it?

9. Classification - 6 HR Tools Job Evaluation: A systematic process for comparing and ranking jobs. Job Analysis:A process for collecting information that describes in detail the criteria for successful job performance. Job Parameters Determined through job analysis and recorded in job Job Evaluation Plan A pre-determined yardstick to measure comparable jobs Comparable Job Equity Ranking of comparable jobs within the organization

10. Turnover Template - 1 HR Tools • The Staff Turnover Template was developed and piloted by the Workforce Committee of PACE, a sub committee of the Central Alberta Service Provider Council. It is the result of a Taming Turnover Workshop and a process to agree on standard definitions.

11. Turnover Template - 2 HR Tools • The template tracks turnover. • Turnover is defined as an employee leaving their position.

12. Turnover Template - 3 HR Tools • Unavoidable: • contract ends (seasonal, temporary employees) • moving • planned retirement • deceased • medical resignation

13. Turnover Template - 4 HR Tools • Avoidable Turnover: • termination of employment • resignation other than categorized in unavoidable turnover • employee abandonment of their job

14. Turnover Template - 5 HR Tools • Using the Tool – It is a simple excel spread sheet that can be used by individual service providers for their own purpose. • Central Alberta service providers are using a researcher to put together information to monitor and analyze data on a more global basis.

15. Turnover Template - 6 HR Tools • You are welcome as an individual or group of service providers to access the tool. • Contact: • Laurel Ponich • COPE • 403-845-4080

16. Assessment Tool - 1 HR Tools • Employer of Choice Self-Assessment Tool • Opportunity for service providers to examine their recruitment and retention strategies. • Based on seven factors in each area that are viewed as best practice.

17. Assessment Tool - 2 HR Tools • Method of Applying the Tool: • Conduct the assessment by yourself • Conduct the assessment with a staff team • Request employees to submit their assessment of the organization • Identify areas that you are strong in • Identify areas you want to take action in

18. Assessment Tool - 3 HR Tools • ...in the area of recruitment: • Fair Compensation • Flexibility • Workforce Diversity • Value Congruence • Initiation and Orientation • Job Match • Customer Service and Product Excellence

19. Assessment Tool - 4 HR Tools • ...in the area of retention: • Fair Compensation • Employee Health and Work/Family Balance • Resources and Environment • Communication and Participation • Self Actualization and Growth • Leadership Skills and Support • Role Clarity and Performance Recognition • Creativity and Innovation

20. Assessment Tool - 5 HR Tools • Status of Tool • The tool is currently being piloted. • The pilot will be complete in December.