Security Update for Lieberman Management Services

1. Security Update for Lieberman Management Services

2. Titan Security GroupABOUT US • Full-service security organization • Security staffing & training academy • Security system integration • Emergency planning services • Largest Chicago-based privately-ownedand operated security organization • Headquartered in West Loop with a Suburban office in Downers Grove • Established in 1977, led by currentownership since 1992 • Top 15 security organization nationally aspublished byThe Security Letter 1

3. Titan Security GroupSPEAKER INTRODUCTION • Mark Apel, President, Titan Electronics • 35+ years in Electronic Security • Licensed by State of Illinois as an Alarm Contractor • Tom Henkey, Director of Emergency Management, Titan Security Services • 12+ years in private/nonprofit security • 6 yrs. as Senior Emergency Management Coordinator at OEMC • Author of new textbook/handbook Urban Emergency Management • SenadMangafic, VP of Operations, Titan Security Services • 10+ years in Private Security, specializes in Residential Security • Member of ASIS (American Society for Industrial Security) 2

4. Introduction to Titan Security GroupTITAN AND LIEBERMAN RELATIONSHIP • Over 15+ year working relationship between Titan and LMS • Door staff and security services provided at 16 locations: • Full-time coverage – 8 properties • Relief staff – 6 properties • Seasonal coverage – 2 properties • Provided security systems installations or service at 7 locations over the last 18 months • Proud member of LMS’s In Good Company Program providing • Pricing Advantage: Best-in-Class Pricing • Free security assessment and consultation services 3

5. Titan Security GroupSECURITY TRENDS & CONSIDERATIONS • Improving Security Intelligence • Training Best Practices • Package Management & Tracking • Building Emergency Planning 4

6. Titan Security GroupIMPROVING SECURITY INTELLIGENCE • Electronic security solutions are becoming more enhanced • Advanced security in the cloud offerings • Mobile credentials • Video intercom systems • Increased camera quality • Remote security • Biometric credentials 5

7. Titan Security GroupIMPROVING SECURITY INTELLIGENCE • Advanced security in the cloud offerings: • Non-proprietary hardware and open software • Lower initial cost • No onsite servers, PCs, storage and software • Less installation and maintenance • Remotely configure databases and systems • Real time control & status of portals, video, alarms, keypads, visitors, and power • Real time events- readers, alarms, video, visitors, photo-ID, operator, system 6

8. Titan Security GroupIMPROVING SECURITY INTELLIGENCE • Mobile Credentials: • Offers same amount of security as a key card or key fob • Decrease the passback of credentials • Allow Building management to create, distribute, and turn off credentials seamlessly • Portal allows for management to manage the access control of residents and guests • Portal can be accessed remotely 7

9. Titan Security GroupIMPROVING SECURITY INTELLIGENCE • Video Intercom Systems: • Provide for video and audio communications with any smartphone • Residents are able to see and hear their visitors, vendors, and delivery personnel • Residents can unlock the door from their smartphones 8

10. Titan Security GroupIMPROVING SECURITY INTELLIGENCE • Increased Camera Quality: • Network IP cameras provide 10x higher resolution than analog cameras • Network cables provide higher connection speeds • Network IP cameras have the ability to be viewed remotely 9

11. Titan Security GroupIMPROVING SECURITY INTELLIGENCE • Remote Security: • Properties can view and respond to abnormal site conditions • Management will have knowledge of event based alarms when they are not at the property • Management will have remote access to review cameras of the building at any time • Assist properties without 24/7 staffing to increase situational awareness 10

12. Titan Security GroupIMPROVING SECURITY INTELLIGENCE • Biometric Credentials: • Does not require cards • More secure • More convenient • More capable • Resident & property friendly 11

13. Titan Security GroupTRAINING BEST PRACTICES • When a property has onsite staff, training is key. • Practical hands-on training • Table-top exercises • Reinforce training concepts • Topics to cover include: • Customer Service • Emergency Preparedness • Developing and Improving Observational Skills • Access Control • Active Shooter • Building Systems • Public Relations 12

14. Titan Security GroupPACKAGE MANAGEMENT AND TRACKING • Online shopping is increasing. Package delivery is increasing. • Tips to handle packages: • Create a secure area for packages to be stored under camera surveillance • Invest in package tracking software • Develop a package audit policy 13

15. Titan Security GroupEMERGENCY PLANNING • Emergency Planning is necessary for properties in the City of Chicago. • Code compliance • Risk assessments • Plan templates • Site-specific plans • First-responder guides • Quick-reference guides • Training aides 14

16. Introduction to Titan Security Group QUESTIONS? 15

17. Introduction to Titan Security GroupCONTACT US Headquarters 616 W Monroe, Chicago, IL 60661 P: 312.902.3400 F: 312.902.3420 Suburban Office 1020 31st, Downers Grove, IL 60515 P: 630.968.3400 Websites & Resources www.Titan-Security.com www.SecureChicago.com Twitter @TitanGrp 16