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The Professional Services Efficiency Project - Delivering the Consultancy Value Programme in the SW

The Professional Services Efficiency Project - Delivering the Consultancy Value Programme in the SW. Presented by Verity Smith, SW Project Manager . Setting the scene. Consultancy is a largely unmanaged area, and therefore untapped for savings

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The Professional Services Efficiency Project - Delivering the Consultancy Value Programme in the SW

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  1. The Professional Services Efficiency Project - Delivering the Consultancy Value Programme in the SW Presented by Verity Smith, SW Project Manager

  2. Setting the scene... • Consultancy is a largely unmanaged area, and therefore untapped for savings • We needed better control, management and MI on the consultants we used • Spend was escalating, year on year • A pilot of the Central Government toolkit in Local Government was offered by the Local Government Professional Services Group to the region, SW RIEP funding was gained • Savings Nationally of £285million were benchmarked as achievable

  3. Who’s involved? Some of the key players who are signed up to the Consultancy Value Programme

  4. To understand how procurement of professional services (temps, consultants and interims) is currently undertaken • To implement a process for the management of professional services through a gateway / business case • To review the current arrangements for temporary staff with a view to maximising in house resource and market prices • To implement the consultancy value programme best practice tool kit of every new procurement of professional services which includes demand management, contract management, pricing tools, handover and benefits analysis • To work HR staff in the development of links between professional staff and general workforce management • To communicate, raise awareness and embed the project in the South West • To develop and install a database management system for consultancy across the South West Key Objectives... Better managed use of consultancy, not stopping it altogether

  5. Our Progress... • Fully implemented CVP in Gloucestershire and Wiltshire • Have a savings figure for the region of circa £10million • Played a key part in the formation of a new National Temps Framework, which GCC will be adopting FY 11/12 – MSTAR • Feeding regular information to HR on the consultants used for skills gap and workforce planning analysis • Taken “Negotiation with Consultants“ training into the region – Free of Charge – with excellent feedback • Developed a consultancy management tool and database which is being implemented in 15 LGAs and all 6 FRS in the SW

  6. Lessons Learned... • We don’t buy what we thought we did, the category is more complex and was managed even more poorly than we had ever anticipated • Don’t underestimate the time it takes to communicate with stakeholders • Plans change, people’s priorities shift and this can make managing a project hard work • Know when the role of project manager stops and the role of category manger begins • We’re on track to hit our savings target!

  7. Questions and Answers THANKS FOR YOUR TIME! To get involved contact - Verity Smith E: verity.smith@gloucestershire.gov.ukT: 07899 077414

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