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Student Success The Road to Understanding Retention

Student Success The Road to Understanding Retention. MASFAA Conference November 5 th , 2009 Iris Godes – Quinsigamond Community College Sue Lanzillo – Framingham State College Bernie Pekala – Boston College. Enrollment as Strategy. Boston College Founded 1863 Irish Catholic Immigrants

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Student Success The Road to Understanding Retention

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  1. Student SuccessThe Road to Understanding Retention MASFAA Conference November 5th, 2009 Iris Godes – Quinsigamond Community College Sue Lanzillo – Framingham State College Bernie Pekala – Boston College

  2. Enrollment as Strategy Boston College Founded 1863 • Irish Catholic Immigrants • Boston Immigrants • Emerging Boston Middle Class • Returning Boston GI’s • Boston Leadership • Coeducational • Regional • National • National Elite • Global

  3. Self-Reported Family Annual Income

  4. AVERAGE FINANCIAL AID OFFERED BY BOSTON COLLEGE, BY COMPONENT Each component average is based on all students who received that form of aid; components will not total $29,349.

  5. COMPOSITION OF AVERAGE FINANCIAL AID PACKAGE, BOSTON COLLEGE, 2008-2009 Scholarship/Grant 84% Self-Help 16% Work Study 5% Need-Based Loans 11%

  6. Student Financing Strategies 70’s Post Financial Crisis Strategy Repositioning of financial aid Adoption of Need-based Awarding 80’s National Emergence Higher tuition and higher financial aid Targeted preferential packaging of aid 90’s Top 25% Strategy Top 50 Universities First steps to meeting full need

  7. Current Strategies • Improve access to talented students • Need blind admission • Guarantee to meet full financial need • Neutralize cost in college choice • Commitment to increase on-campus diversity • Increase Boston College’s international programs • Portable aid to students studying abroad in Boston College Programs • Increase four-year international undergraduate students

  8. Managing College Enrollments • Enrollment as Strategy • Prospect/Applicant • Admitted • Deposited • Enrolled • Returning • Graduating/Alum

  9. Prospect/Applicant - Research The National Enrollment Funnel for Private Universities Source: Census, ACT, College Board, NCES – NLS88, FISAP, EIS

  10. Admitted, Deposited & Enrolled Surveys

  11. Deposited – Side note Summer Melt • Tools • Orientation • Course and/or Roommate Selection • Follow-up by letter, email and telephone • Social Networks • Analytics • Clearinghouse • By Admit type • By Category

  12. Enrollment Planning (Retention Analytics) • Student Surveys • CIRP – Cooperative Institutional Research Program (Frosh) • NSSE – National Survey of Student Engagement (Frosh and Seniors)

  13. Enrollment Planning (Retention Analytics) • Reports – Projection vs. Actual • Frosh, Undergraduate and Graduate • Enrollment • Financial Aid • Receivables • Frequency • Weekly, Monthly, Quarterly, Mid-year, Annual, 4 year and 10 year • Competitor analysis • BC Top 25

  14. Enrollment Planning (Retention Analytics) • Retention Models – • By Class and Admit Status – Frosh and 4 years • By School – (includes transfer frequency) • By Major – (includes transfer frequency) • By Category – Needy, No Need, No App, etc.. • By Income • By EFC

  15. Need Blind Meet Need-Loan Policy Travel Allowances Appeals OTE Defer Expected Aid Registration Hold Housing Hold Defer One Semester O/S Aid Policy IM/FM Conundrum Book Cash Cards Laptop Grants $uccessful Start Dean’s Credit Summer Aid BC Loans JYA Aid Trustee Awards Last $ Policy Enrollment Planning (Policies and Tools)

  16. Enrollment Planning (Retention Policies) • Safety Net • Financial Aid Team • Student Services Team • Admission Team • Orientation Team • Student Accounts Team • Trained in Financial aid (2 Former Aid Officers) • Deans • Faculty • Advisors • Students • Staff • Woods School

  17. AVERAGE TOTAL INDEBTEDNESS OF 2006 GRADUATING CLASS, BC AND "TOP 25" Boston College

  18. Thank You!

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