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HP Global Business Center Poland

HP Global Business Center Poland. What are Business Services?. Near - shoring. Process rellocation Location is close to original location of customer E.g. POLAND , CZECH REPUBLIC for cu s tomers in Europe Cultural awareness The same time zone Legal requirements. Business Services.

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HP Global Business Center Poland

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  1. HP Global Business Center Poland

  2. What are Business Services? • Near - shoring • Process rellocation • Location is close tooriginal location of customer • E.g. POLAND, CZECH REPUBLIC • for customers in Europe • Cultural awareness • The same time zone • Legal requirements • Business Services • Longterm, dedicated cooperation with specialised services supplier • Aim: operational perfection with simultaneous cost optimization • Offshoring • Process rellocation • Location is significantly far • from original location of the customer • E.g. INDIA, CHINA for customers • in Europe • Regular services • Ad hoc requests • Complex processes

  3. Business Services Worldwide • Central and Eastern Europe Poland • World • Leader in termsof employment • Biggest centers: Warszawa, Kraków, Wrocław, Łódź • Present in more than 100 countries worldwide • India – world leader = 40% market share • India’s market share gradually decreases for benefit of other growing locations, among others Central and Eastern Europe • Poland no.1 in business services sector • Followed by: Czech Republic, Hungary, Romania, Slovakia and Bulgaria • Most investments come from Western Europe

  4. Business Services in Poland Trójmiasto • Poland: • 100 000 employees • 337 business services centres • 2009 – 2011: significant growth of employement in 7 biggest business services centres Wrocław: • Currently 3rdin Poland in terms of employment • Leader in R&D sector • 13 BPO, 8 SSC, 21 R&D • 2012:ABSL Excellence Award for excellent cooperation with investors Szczecin Bydgoszcz Warszawa Poznań Łódź Wrocław Kraków

  5. Services: • Accounting & Finance • Human Resources • Payroll • Marketing • Financial Analysis • Logistics • More than 2300 employees within 7 years • 3 locations in Wrocław and one in Łódź • Service provided for 55 countries in 27 languages • 71% of employees are females

  6. HP Global Service Centers in PolandLocations Warszawa Łódź Wrocław

  7. CORPORATE SOCIAL RESPONSIBILITY • Employees’ voluntary scheme focused on contribution to local community • 2012: 20 non-government initiatives were supported as well • as 30 charity projects • CAREER AND DEVELOPEMENT • Internal recruitment – focus on internal talents • International work enviroment • Access to knowledge – broad e-learning platform • FAMILY-FRIENDLY EMPLOYER • ‘HaPpy Parenting’- program supporting working parents • 2012:‘Mom at Work’ Award • FRIENDLY WORK ENVIROMENT • Possibility to work from home or within flexible working hours • Modern technologies • Cheerful work atmosphere • Open door policy

  8. Attractive beneftis package Friendly work environment Strong position in business services sector Access to modern technologies Leadership Career development International environment ‘HP’ brand

  9. Flexible working hours, work from home Wellness HP Badge Program – discounts in various shops in town Sport Life insurance HaPpy Parenting CSR – social responsible company Healthcare

  10. Customer Service Responding to customers’ issues, solution delivery, liaising with contractors HR Payroll, personel administration, staffing, learning & developement Financial analysis Accounts payable, controlling, prognosing and planning Accounting & Finance General accounting, regulating liabilities, accounting receivables Marketing Marketing funds management, preparing marketing campaigns Join Us – We Aim for the Best!

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