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Bus Buddy

Bus Buddy. We’re with you all the way!. Program Goals. l The Bus Buddy Program was started to increase ridership of Maritime Metro Transit’s fixed-route system. l The Buddy’s role is to help a new rider become comfortable and familiar with the bus system. Skills Needed. Friendly

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Bus Buddy

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  1. Bus Buddy We’re with you all the way!

  2. Program Goals l The Bus Buddy Program was started to increase ridership of Maritime Metro Transit’s fixed-route system.l The Buddy’s role is to help a new rider become comfortable and familiar with the bus system.

  3. Skills Needed • Friendly • Knowledgeable

  4. First Impressions

  5. Top Ten: Things riders like about MMT • Buses are safe to ride. • Bus drivers are friendly. • The bus is easy to use. • Buses are comfortable. • Buses are on time. • Buses are clean. • Buses are convenient for going to & from school. • The bus schedule is easy to understand. • The buses go where you need to be. • Bus Routes are close to home. Source: Bay Lakes Regional Planning2001

  6. Why People Ride • No other transportation, 68.3% • Do not drive/no driver's license, 18.8% • Inexpensive, 11% • Convenience, 10% • Elderly, 8% • To go to work, 5.3% • Gas costs too much, 3.3% • Don't have to find parking, 2.5% • To go shopping, 1.3% • To go to school, 1.3% Source: Bay Lakes Regional Planning 2001 Note: Percentages exceed 100%, because respondents were encouraged to check all that apply

  7. Travel Training

  8. Plan Your Trip

  9. Routes Maritime Metro operates six fixed routes within the cities of Manitowoc and Two Rivers. The Two Rivers route (#1) operates on a 60-minute schedule, while the other routes operate on a 30-minute schedule. There are two transfer points where the buses meet in order for passengers to change.

  10. Transfer Points • Downtown Transfer Center (by Pizza Hut) – All Manitowoc Routes. • Meadow Lanes North - Two Rivers Transfer point. • Manitowoc Senior Center, unofficial overlap of routes 3 and 5.

  11. Hours of Service • Monday - Friday • First Run: 5 a.m. (5:30 a.m. Two Rivers) • Last Run: 8 p.m. (6:50 p.m. Two Rivers) • Saturdays • First Run: 9 a.m. (9:30 a.m. Two Rivers) • Last Run: 4 p.m. (3:50 p.m. Two Rivers)

  12. Wait at Bus Stop

  13. “Catch” the Bus.

  14. It’s Easy! • Each bus route is identified with a number, name, and color. The route name and number appear on the sign above the bus windshield and on the side of the bus above the window by the door. • Bus Stop signs list the route number of the bus. Stop Signs are also places to board the bus. Be at the bus stop a couple of minutes before the bus's scheduled time of arrival so you don’t may miss your bus. • When you see the bus, step up to the curb and hail to communicate to the driver you wish to use the bus. You need to communicate to the driver that you are waiting for the bus, since people stand on corners for many reasons.

  15. Board Bus

  16. Ways to Pay Fare

  17. Fares Adult $1.50 Students $1.00 Seniors 65 and older $0.75 Adults w/ a disability $0.75 School groups $0.50 (8 or more) Children 4 & younger FREE Transfers FREE Metro Money Card $20 Bus Tickets 10 for $10

  18. Ticket Outlets • Copps Food Center (credit card sales) • Manitowoc City Hall • Manitowoc & TR Senior Centers • Maritime Metro Transit • Pick-N-Save • TR Piggly Wiggly

  19. Drivers are helpful

  20. Follow Bus Rules

  21. Do • Listen to and obey the driver’s instructions. • Read informational handouts and notices posted in the buses. • Wear proper clothing. Shirts and shoes are required. (Skates of any kind are not allowed.) • Take a seat if one is available and remain seated while the bus is moving. • Give your seat to any person, who because of age or physical condition, is less able to stand than you are.

  22. Don’t • Smoke or chew tobacco. • Eat or drink. • Play a radio/tapes/CD’s unless you use an earphone. • Use loud or offensive language. • Fight or roughhouse. • Put your feet on any seat or against the wall. • Leave trash on the seats or floor. • Put your hands or anything else out the window. • Bring an unreasonable size or number of bundles onto the bus. A good rule of thumb is not to bring more bundles on the bus than you can safely hold in your lap. • Expect the driver to assist you with your bundles/packages. • Bring weapons or hazardous materials aboard. • Bring animals, except for guide dogs, aboard the bus unless they are in enclosed containers that can be held on your lap.

  23. Pull Cord to ask for stop.

  24. Signal Your Stop • About a half-block before you get to your bus stop push the tape or pull the cord once to signal the driver that you want to get off. (If another rider has requested your stop, you should not signal the driver again.) Then remain seated until the bus has come to a complete stop. Exit by the front door and wait until the bus has pulled away before starting to cross the street. Because the bus is large, drivers of other vehicles cannot see you stepping out in front of or behind the bus. Please be careful.

  25. Exit Bus

  26. In Case of Emergency, Driver will Call for Help.

  27. The Bus takes you where you want to go!

  28. Accessibility • Maritime Metro has ramp-equipped buses to provide service for those who find using the stairs difficult or impossible. Each bus is able to transport two wheelchairs or scooters at one time. Maritime Metro also provides paratransit service for those individuals who have been certified as being unable to use our fixed route service. Please call 683-4560. This service, operated under contract by Assist-To-Transport, has the same days/hours of service as the fixed route system and its service area is comparable to that of the buses. • In addition to ramps, service animals are allowed on Metro buses to assist people with disabilities, telephone service for the (1-800-947-3529) is offered persons with hearing impairments. Also, a sign at the front of the bus lights up to indicate that a stop has been requested.

  29. Lost & Found • Check your seat for personal items before exiting the bus. MMT is not responsible for lost or stolen articles. Articles found on the bus are routinely turned in at the end of each day. More valuable items (wallets, jewelry, etc.) are immediately reported by radio to the office. These items are kept for one calendar. If you leave a possession on the bus, call 683-4560. Please be prepared to give a description of the article as well as the time, date, and route of the trip you were on that day. • When a lost Metro Money Card is turned in, its owner is routinely notified if his or her daytime telephone number is written on the front. Metro Money Cards, like anything else you purchase, are your property and your responsibility. Maritime Metro Transit will not replace cards that have been lost or stolen.

  30. Questions Mobility Management Office Tara Meissner 920-686-6548 tmeissner@manitowoc.org

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