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Section 505 – Philadelphia. September 20, 2006 “Early Bird” Program Meeting ASQ “Make Good Great” Richard A. Litts Rick Region 5 Regional Director 2005-2007. Agenda. Overview of Region 5 Philadelphia Section Society Update ASQ Strategic Themes Plan for Region 5 2005 – 2007
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Section 505 – Philadelphia September 20, 2006 “Early Bird” Program Meeting ASQ “Make Good Great” Richard A. Litts Rick Region 5 Regional Director 2005-2007 505 Philadelphia Program Meeting RD Presentation
Agenda • Overview of Region 5 • Philadelphia Section • Society Update • ASQ Strategic Themes • Plan for Region 5 2005 – 2007 • Member Value Summit • Volunteer Excellence Award (VEA) SAC-4 • Education Training Board (ETB) • Region 5 Quality Conference Fall 2007 • What would Philadelphia Section 505 like to see? 505 Philadelphia Program Meeting RD Presentation
Society Membership • 7/1/04 100,881 • 7/1/05 94,200 • 7/1/06 93,715 505 Philadelphia Program Meeting RD Presentation
ASQ Members • Manufacturing 65.2% • Service 19.2% • Health Care 4.5% • Government 3.1% • Education 2.2% • Other 5.8% • 68% are 33-55 Years of age • 23% are Female 505 Philadelphia Program Meeting RD Presentation
Section 505 – Philadelphia Region 5 11 Sections 500 Lehigh Valley466 501 North Central Pa. 165 502 Baltimore 719 503 Harrisburg 536 505 Philadelphia1182 506 Delaware 368 508 Southern Jersey 198 509 Washington (DC) & Maryland Metro 702 510 Reading 238 511 Northern VA 742 512 Delmarva 74 TOTAL 5384 505 Philadelphia Program Meeting RD Presentation
Society Update • Living Community Model (LCM) • Student • Forum – Interest in Q-Specific Industry or topic • Associate – Interest in Q-Tools & Techniques • Regular • Senior • Fellow • Sustaining – Company Site Specific • Organizational (Pilot) 505 Philadelphia Program Meeting RD Presentation
Section 505 – Philadelphia • Forum 2 • Student 12 • Associate 16 • Regular 779 • Senior 348 • Fellow 15 • Sustaining 5 • Organizational 5 • Total 1182 505 Philadelphia Program Meeting RD Presentation
ASQ Retention Rate • Society 71.4% • Philadelphia 72.9% • Region 5 73.7% 505 Philadelphia Program Meeting RD Presentation
Philadelphia Compared to Other Sections • Minnesota 2588 75.9% • Toronto 1856 • Chicago 1758 • Greater Detroit 1759 • Milwaukee 1505 • Atlanta 1407 • Orange Empire 1318 • Silicon Valley 1277 • Boston 1231 • Philadelphia 1182 72.9% 505 Philadelphia Program Meeting RD Presentation
Why ASQ Members Value Membership • Networking • Training, Certification, Events • Stay up to date with Quality Progress • Flexible Levels of Membership • Identify self as striving for excellence • Grow profession with Body of Knowledge (BoK) • Articles/White Papers 505 Philadelphia Program Meeting RD Presentation
Why ASQ Members Value Membership • Web-based training courses • Resources for certification preparation • ASQ worlds’ leading authority on everything Quality for the past 60 years and will be for generations to come 505 Philadelphia Program Meeting RD Presentation
Overview of the Section Volunteer Community A Resource for Section Members and Leaders “Michael Manteuffel” Region 5 Community Care Administrator 1-800-248-1946 505 Philadelphia Program Meeting RD Presentation
2005 – 2007 Plan for Region 5 • Visit all 11 Sections • Appoint Several Deputy Regional Directors • Section Ideas regarding working together/sharing resources • Promote Volunteer Excellence Award (VEA) • Promote Fellow Membership • Provide Regional Member Leader Training • Implement RD – DRD’s - Section Chairs Communication Channel 505 Philadelphia Program Meeting RD Presentation
Changes • Board of Directors 505 Philadelphia Program Meeting RD Presentation
Vision • By making quality a global priority, an organizational imperative, and a personal ethic, the American Society for Quality becomes the community for everyone who seeks quality technology, concepts, or tools to improve themselves and their world 505 Philadelphia Program Meeting RD Presentation
Global Community – World Partners • Hong Kong Society for Quality (HKSQA) • Japanese Union of Scientists and Engineers (JUSE) • Korean Standards Association • Singapore Quality Institute (SQI) • European Organization for Quality (EOQ) • Excellence Finland 505 Philadelphia Program Meeting RD Presentation
Global Community – World Partners • Excellence Ireland • Spanish Association for Quality (AEC) • German Society for Quality • Israel Society for Quality (ISQ) • Instituto Profesional Argentino para la Calidad y la Excelencia (IPACE) • National Quality Institute (Canada) • PGQP – Regional Program of Quality and Productivity (Brazil) 505 Philadelphia Program Meeting RD Presentation
Roles and Long Term Objectives • To be stewards of the quality profession by providing member (customer) value. • To be stewards of the quality movement by providing increased society value from ASQ activities. 505 Philadelphia Program Meeting RD Presentation
Priority Strategic Themes • Support the quality professionals and practitioners in their efforts to grow in value in the workplace and community. • Prove and communicate the economic case for quality. • Assure that a vital, growing Body of Knowledge is accessible to everyone. • Become the community of choice for quality. • Grow the use and impact of quality in every segment of the economy. • Make sure the world knows the importance and value of quality. 505 Philadelphia Program Meeting RD Presentation
Society Update • Bylaws • Section Operating Agreement (SOA) • Members Voted on National Bylaw Revisions 4/16/05 505 Philadelphia Program Meeting RD Presentation
What does this mean for section leadership? Members Elect – Chair, Secretary & Treasurer • Officers – chair-elect/vice chair position not required. Create section policy for additional officers. • Chair Appoints Committee chairs – Audit, Membership, Nominating required. Create policy for standing committees. HQ position descriptions must be used for required positions. • Elections – specifics removed; sections determine timeline to meet reporting requirements 505 Philadelphia Program Meeting RD Presentation
Member Value Summit • October 2005 • Milwaukee WI • ASQ Leadership - Headquarters • Section Affairs Council (SAC) • Section Leaders 505 Philadelphia Program Meeting RD Presentation
Member Value Summit - Purpose • The Future of ASQ and Quality: An introspective look at the ASQ Vision, and future direction of ASQ and quality. • Questions: • Why do people become members? • Why do people renew membership? • Why do members volunteer? • What are members’ value expectations from ASQ • What do we do NOW to enhance member value? 505 Philadelphia Program Meeting RD Presentation
Member Value Summit • Summit Outcome Activity Report (SOAR) 505 Philadelphia Program Meeting RD Presentation
SOAR Office Leadership • SOAR Project Office • Grace Duffy • Paul Borawski • Architecture • David Little • Karla Riesinger • Education and Training • Larry Smith • Brian LeHouillier • ML Communications • Connie Faylor • Laurel Nelson-Rowe • Body of Knowledge • Sue Jacobs • Chris Bauman, Bill Tony
Key Theme #1 Education and Training • Design Team Assignment from Summit: • Create a unified vision of how the Society carries out its training and education in today’s world, in a way that is responsive to the needs of member and customer and best utilizes sections, divisions, and headquarters capabilities. 505 Philadelphia Program Meeting RD Presentation
Education and Training Vision Task Force • Progress to Date: • Vision statement created • Voice of Customer training for ASQ staff • Benchmarking possible partners • Modular Development sub-team up and running
Key Theme #2 Member Leader Communication • Design Team Assignment from Summit: • Create a system responsive to the needs of member leaders to be known, be involved, and have access to the information they need. 505 Philadelphia Program Meeting RD Presentation
Member Leader CommunicationsTask Force • Progress to Date: • As-is model communicated • Friday Fast Facts debuted June 30 • Continues reducing duplication • ML Training • Role Descriptions
Key Theme #3 Body of Knowledge • Prepare the known knowledge of quality for best use in the quality community and assure a vital flow of new knowledge. 505 Philadelphia Program Meeting RD Presentation
Body of KnowledgeTask Force • Progress to Date: • Reviewed vision • Compiled “as is” model and macro process
Summary • This is a strong response to Summit • All three themes are provided for as Essential Activity on next year’s Business Plan. • The themes are large projects involving change (we’re not so good at enabling change) • Apply the knowledge we’re learning about change leadership 505 Philadelphia Program Meeting RD Presentation
Volunteer Excellence Award (VEA) • Section Affairs Council (SAC) Policy No. SAC-4 • Sections can award up to two per year • Recognize • Individuals or • Teams 505 Philadelphia Program Meeting RD Presentation
VEA 505 Philadelphia Program Meeting RD Presentation
Education Training Board (ETB) • Training Programs for Members • eLearning – Need Help! • Course Reviewers • $100.00 Honorarium • RU’s (Recertification Units) • CEU (Continuing Education Units) completion of course • Course Completion Certificate • Interested? Contact Dave Little dmlittle@tycoelectronics.com 505 Philadelphia Program Meeting RD Presentation
Section 505 – Philadelphia • What would Section 505 members want to see from ASQ Headquarters, Section, Region 5 or Regional Director???? 505 Philadelphia Program Meeting RD Presentation
Section 505 – Philadelphia • Thank You for attending. It is appreciated! • Enjoy the Main Event • Have a safe trip home!!! • See you at an ASQ Event! ASQ “Make Good Great” 505 Philadelphia Program Meeting RD Presentation