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Leveraging Technology for Growth David Cannon

Leveraging Technology for Growth David Cannon Program Manager, Telecommunications IDC Australia. David Cannon IDC Program Manager - Telecommunications. UC 2.0. IDC CIO Summit 19/08/08. Agenda. Introducing IDC What is Unified Communications? The Eco System

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Leveraging Technology for Growth David Cannon

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  1. Leveraging Technology for Growth David Cannon Program Manager, Telecommunications IDC Australia

  2. David Cannon IDC Program Manager - Telecommunications UC 2.0 IDC CIO Summit 19/08/08

  3. Agenda Introducing IDC What is Unified Communications? The Eco System IP Telephony Market Update Macro Economic Issues Driving UC Adoption UC 2.0 – What Is The Future Of UC? Conclusion

  4. Introducing IDC Providing technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers, and users of information technology since 1964. A division of IDG, the world's leading technology media, research, and event company.

  5. What is Unified Communications? Management & Configuration Custom Communications Apps Calendaring & PIM IM Voice mail email Fax Unified Messaging Web, Audio & Video Conferencing Click to X Presence Horizontal & Vertical (Business)Apps • Unified communications (UC) provides a common infrastructure to deliver, manage, and support a wide range of communications applications - all accessible through desktop and mobile devices IP Telephony

  6. Unified Communications Eco System Voice Home Mobile Unified Communications Eco System Telecom IT Fixed Office Data & Video

  7. IP Telephony Market Update

  8. Macro Economics Driving UC Globalization Carbon Footprint Low Unemployment Generation Why? Skills Shortage Aging Workforce Disparate Population

  9. UC 2.0 -THE FUTURE

  10. UC 2.0 – What Is The Future Of UC? Intelligent Presence Role Orientated UC Applications External Client Interoperability Virtual / Hosted UC Prosumer / Consumer UC

  11. Conclusion UC is hot because it touches all areas of the ICT landscape. Hardware, software and services are all effected. UC adoption will help to minimize the effects of macro economic business inhibitors. Generation Y will demand it regardless. Vendors are continuing to enhance their UC applications for overall ease of use and interoperability.

  12. Thank you: Questions? David Cannon Direct: +61 2 9925 2223dcannon@idc.com Program Manager Telecommunications www.idc.com.au

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