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TEKNOLOGI KOLABORATIF. Outline. Komunikasi & Jaringan Komunikasi dan kolaborasi Alat pendukung kolaborasi : workflow ke groupware. Telecommuting dan e-learning. Apakah Komunikasi Komputer?. Proses dimana dua atau beberapa komputerbatau perangkat memindahkan data, perintah, dan informasi.
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Outline • Komunikasi & Jaringan • Komunikasi dan kolaborasi • Alat pendukung kolaborasi : workflow ke groupware. • Telecommuting dan e-learning.
Apakah Komunikasi Komputer? Proses dimana dua atau beberapa komputerbatau perangkat memindahkan data, perintah, dan informasi. Komunikasi b f a c c a a e d a
Voice mail Fax E-mail Chatroom Instant Message FTP Newsgroup Telephony Videoconference Groupware Global Positioning System (GPS) Penggunaan Teknologi Komunikasi
Apakah Jaringan? Sekumpulan komputer dan perangkat yg saling berhubungan melalui perangkat komunikasi dan media transmisi. Fasilitas komunikasi antar user Berbagi sumber daya dengan pengguna lainya. Jaringan Berbagi data dan Informasi Fasilitas Komunikasi Berbagi Hardware Berbagi Software
Apakah local area network (LAN)? Jaringanygmenghubungkanbeberapakomputerdiwilayahyggeografisnyaterbatas, sepertirumah, laboratorium, dankantorygberdekatan. Menggunakanprotokolethernet. Jaringan
Apakah network operating system? The system software that organizes and coordinates the activities on LAN Also called a network OS or NOS Jaringan Administration Adding, deleting, and organizing users and performing maintenance tasks File management Locating and transferring files Printer management Prioritizing print jobs and reports sent to specific printers on the network Security Monitoring and, when necessary, restricting access to network resources
What are servers and clients? Server Controls access to the hardware and software on the network Provides a centralized storage are for programs Dedicated servers perform a specific task Clients Other computers on the network Rely on the server for resources Networks file server stores and manages files print server manages printers and print jobs database server stores and provides access to a database network servermanages network traffic
Apakah topologi Jaringan? Konfigurasi komputer dan perangkatnya dalam jaringan komunikasi. Umumnya topologi yg paling banyak digunakan ada 3 : Bus, Ring dan Star Jaringan Bus Ring Star
Topologi Bus? Terdiri atas kabel pusat tunggal , dimana seluruh komputer dan perangkatnya saling berhubungan. Bus adalah bentuk fisikalnya Bus juga disebut backbone Murah dan mudah di install Jaringan personal computer personal computer personal computer personal computer personal computer
Topologi Ring? A cable forms a closed ring, or loop, with all computers and devices arranged along the ring Data travels from device to device around the entire ring Networks
Topologi Star? All of the devices connect to a central computer/hub All data that transfers from one computer to another passes through the hub Jaringan personal computer personal computer personal computer host computer personal computer printer file server
What is a dial-up line? A temporary connection that uses one or more analog telephone lines for communications A modem at the sending end dials the telephone number of a modem at the receiving end The Telephone Network Advantages Costs no more than making a regular call Computers at any two locations can establish a connection using modems and the telephone network Disadvantage Cannot control the quality of the connection because the telephone company’s switching office randomly selects the line
What is a dedicated line? A connection that always is established between two communications devices The quality and consistency of the connection is better because dedicated lines provide a consistent connection The Telephone Network Can be analog or digital Digital lines transfer data and information at faster rates than analog lines
What is a modem? A communications device that converts a computer's digital signals to analog signals before they are transmitted over standard telephone lines Sometimes called a dial-up modem Communications Devices mo + dem demodulate To convert an analog signal into a digital signal modulate To change into an analog signal
What is a digital modem? One that sends and receives data and information to and from a digital telephone line such as ISDN or DSL Communications Devices ISDN modem Also called an ISDN adapter Sends and receives digital data to an ISDN line DSL modem Sends and receives digital data to a DSL line
What is a cable modem? A modem that sends and receives data over the cable television (CATV) network Currently much faster than a dial-up modem or ISDN Usually attaches to a USB port or a port on a network interface card Communications Devices
What is a network interface card (NIC)? A card you insert into an expansion slot of a personal computer or other device, enabling the device to connect to a network Communications Devices NIC for desktop computer NIC for notebook computer
What is twisted-pair cable? Consists of one or more twisted pair wires bundled together Each twisted pairwire consists of two separate insulated copper wires Twisted together to reduce noise Noise is an electrical disturbance that can degrade communications Physical Transmission Media twisted pair cable twisted pair cable twisted pair wire
What is coaxial cable? Consists of a single copper wire surrounded by at least three layers Often called coax Often used for cable television wiring Physical Transmission Media coaxial cable woven or braided wire copper wire plastic outer coating insulating material
What is fiber-optic cable? Contains a core of dozens or hundreds of thin strands of glass or plastic Uses light to transmit signals Each strand is called an optical fiber Thin as a human hair Physical Transmission Media optical fiber core cable contains many optical fibers glass cladding outer covering jacket protective coating fiber-optic cable between floors of a building
What is broadcast radio? A wireless transmission medium that distributes radio signals through the air over long distances such as between cities, regions, and countries and short distances such as within an office or home Slower and more susceptible to noise than physical transmission media Wireless Transmission Media receiver accepts the broadcast radio signal must have an antenna that is located in the range of the signal transmitter sends the broadcast radio signal transceiver both sends and receives signals from wireless devices
What is cellular radio? A form of broadcast radio that is used widely for mobile communications, specifically wireless modems and cellular telephones A cellular telephoneis a telephone device that uses radio signals to transmit voice and digital data messages Wireless Transmission Media mobile telephone switching office (MTSO) calling party in auto cell public switched telephone network cell cell base station (microwave station) cell called party
Dukungan Jaringan terhadap Proses Komunikasi • Tanpa komunikasi, tidak ada kerjasama /kolaburasi • Teknologi Informasi modern, terutama via web, menyediakan peralatan murah, kapabel dan andal. • Kelompok – kelompok butuh tidak hanya komunikasi tetapi Informasi dan Knowledge.
EfektifitassuatuteknologikomputasikolaboratiftergantungkepadaEfektifitassuatuteknologikomputasikolaboratiftergantungkepada Waktu Transmisi synchronous atau asynchronous dariInformasi Tempat LokasidariPartisipan Kerangka Waktu/tempat komunikasi
Groupware • Software yang menyediakandukungankolaboratifbagikelompok. • Aplikasi yang mendukungwaktu/tempat yang berbeda • Paling banyakmenggunakanTeknologi Internet • Memilikikemampuansedikitnyasalahsatudariberikut : • Electronic brainstorming • Free flow of ideas and comments • Electronic conferencing or videoconferencing • Group scheduling and calendars • Conflict resolution • Model building • Electronic document sharing • Voting services • Electronic meeting services also available • Enterprise-wide systems expensive in cost and human resources
Groupware yang populer • Lotus Notes / Domino • Microsoft Netmeeting • Groove Workspace • Group Systems Meeting Room and OnLine • WebEx
Keuntungan dan Masalah • Keuntungandarikerjakelompok (groupwork) • Process gains • TeknikKelompok Nominal • Metode Delphi • Teknologi yang diaplikasikansebagai GSS • Kombinasi Hardware and software untukmeningkatkangroupwork • Komputasikolaburorasi • Masalah-masalahdalamkerjakelompok (groupwork) • Process losses • Tidakefisien
GSS • Common group activities with computer assistance. • Perolehan kembali informasi (Information retrieval) • Berbagi Informasi • Paralelisme • Anonimitas • Penggunaan Informasi • Dukungan Partisipan • Meningkatkan productifitas dan Efektifitas dari pertemuan-pertemuan • Pengambilan keputusan yang lebih efisien • Meningkatkan efektifitas dari keputusan
Teknologi GSS • Ruag keputusan bertujuan khusus • Electronic meeting rooms • Software operates across LAN • Allowed for face-to-face meetings • Trained facilitator coordinates meeting • Group leader structures meeting with facilitator • Fasilitas Multiguna • General purpose computer lab • Effective way to lower costs • Trained facilitator coordinates meeting • Group leader structures meeting with facilitator • Groupware berbasi web dengan Client • Anytime/anyplace meetings with deadlines established • Software bought or leased • No facility costs • Flexible
GSS Meeting Process • Group leader meets with facilitator to plan meeting structure. • Participants meet on computers. • Group leader or facilitator poses question. • Participants brainstorm by entering comments into computer. • Facilitator employs idea organization software to sort comments into common themes. • Results are displayed. • Facilitator or group leader leads discussion. • Themes are prioritized. • Highest priority topics are either sent through the process again for further discussion or a vote is taken.
Proses pertemuan GSS • ProsesStandar • Exploratory idea generation • Idea organization tool • Prioritization • New idea generation • Selection of final idea • Success based upon effectiveness, reduction in costs, better decisions, increased productivity
GSS dan Belajar Jarak Jauh • Classroom collaborative computing advantages • Brainstorming, chat, discussion boards • Distribution of information, lectures • Publishes to course site • Videoconferenced • Consistent materials • Textbooks can be bound or electronic • E-mails and listservs • One-on-one interaction • Allows for global classrooms • Anytime/anyplace with fixed deadlines • Flexible time frame • Doesn’t interfere with work shift • Low delivery costs with large audiences
GSS dan Belajar Jarak Jauh ( Lanjutan ) • Disadvantages: • Fewer social interactions • Communication problems • Students must be self-starters and highly disciplined • Classes require major technical and administrative support • Technical infrastructure must be reliable • Courses may need to be redesigned for online • Special training • Corporate training online: • Allows anytime/anyplace training • Lowers costs • Decreases time away from jobs • Shortens learning process • Delivered via Intranet, intranets, extranets, audio and video conferencing
Sistem Pendukung Kreatifitas • Kreatifitas • Fundamental human trait • Level of achievement • Can be learned • Organizations recognize value in innovation • Stimulated by electronic brainstorming software • Free flow idea generation • Creative computer programs • Smartbots function as facilitators • Identify analogies in letter patterns • Draw art • Write poems • Computer programs stimulate human productivity