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Observations from the real world: panel discussion exploring the impacts of our existing methods

This panel discussion explores the impacts of existing archival methods, highlighting challenges and proposing innovative solutions to better align with business needs. It emphasizes the need for bridging principles and practical guidance to improve recordkeeping practices.

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Observations from the real world: panel discussion exploring the impacts of our existing methods

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  1. Reinventing Archival Methods Observations from the real world: panel discussion exploring the impacts of our existing methods • Judith Ellis – 30 November 2012

  2. Recordkeeping Snapshot • Practitioners operate at micro level – standards & models encourage this – but it doesn’t work • Business works electronically – but the ‘records’ are paper • Hybrid operations & systems – parallel, duplicated stores • Use of ECMs/EDRMs – middling to low. Expensive, difficult, challenged. Success is ECMs/EDRMs as a service to business system & process • Hardcopy disposal as usual • Little e-disposal; little e-archiving

  3. Recordkeeping Snapshot • Current archival methods = off the radar for business • Hard to understand & implement for practitioners – expensive, challenges in practice • Archivist - still no/little influence over selecting/controlling digital archival records

  4. Lessons Learnt • Shortfall between business needs & what we provide • Organisations only do what they have to. Cost of ‘compliant’ recordkeeping = high & onerous • Risk = paramount. Build into thinking, standards, models & practice • Risk > macro approach to needs and solutions. Better outcomes • Standards do not translate into better practice. Build a bridge – principles & practical guidance

  5. Lessons Learnt • ECM/EDRMs not suitable for the way people work > build recordkeeping capability into or behind existing systems • Build recordkeeping processes into business processes • Little digital archives over past 30 yrs > act fast, smart, achievable • We find & use information differently than 30 yrs ago > technology-driven description, control, finding & use of records & content

  6. Contact • Judith Ellis • Enterprise Knowledge Pty Ltd • Email: judithellis@enterpriseknowledge.com.au • Phone: +61 3 9842 0999 or mobile: +61 412 566 124

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