LEO CLUB

1. LEO CLUB Lagos 2014 Attitudes & Behaviour By Nsikan Udo

2. What will you change? • Why will you change? • How will you change?

3. At 33 Mr. A joined a commercial bank as Senior Manager. One year after he joined, this bank became distressed. The staff and owners battled for two years to save the bank by themselves but failed. Finally the bank was acquired, recapitalised and reorganised by a group of investors. The new investors asked all existing staff to resign and reapply; this they did including this senior manager. Upon reapplication and following series of interviews, Mr. A was given an offer of a Deputy manager in the restructured bank: a position with lower pay, and with withdrawal of some entitlements as car and driver. To make matters more difficult one of the new management staff, who will now be 5 grades above Mr A. was actually 5 levels below him only 2 years earlier • The gentle man has options with better pay in non banking. He must now decide • As Mr. A, what will you do and why?

4. Mr. A’s Case What Mr. A. actually did

5. MR. A’s CASE • Mr. A accepted the offer of deputy manager • He worked for four and a half years with the new bank rising to the position of Deputy General Manager within this period before leaving • In the 4.5 years he was involved in virtually every aspect of bank management and operations • At the time he was leaving the bank, he was One grade level above his old colleague

6. MR. A’s Case – LEARNING POINTS

7. CHALLENGES IN LIFE Opportunities are those situations which have the capacity to directly support the realisation of our desires. They should be identified and used profitably In life we are faced with three Challenges: Opportunities Problems Dilemmas Problems are situations which appear as obstacles between us and our desired goals and should be solved. They give us the opportunity to learn and grow. Dilemmas are those situations which are neither problems nor opportunities. We should live with them until they become either opportunities or problems

8. “AS A MAN THINKETH IN HIS HEART, SO HE IS” A T T I T U D E S Your Mindsets, Your Mental Conditioning, Your Predispositions to Act and React in Predetermined Ways to People, Places, Events and Situations Create Your World and Your Destiny

9. We cannot change the past; we cannot change the inevitable; we cannot change the fact that people will act in certain ways BUT We can change our attitudes LIFE IS 15% WHAT HAPPENS TO US AND 85% HOW WE REACT TO IT

10. Education, Perceptions, Experiences, Conclusions Beliefs Thoughts ATTITUDES & BEHAVIOURS- FOUNDATIONS Convictions A T T I T U D E S R E F L E C T I O N S BEHAVIOURS PERCEPTIONS

12. THE ICEBERG HOW MUCH DO YOU SEE OF AN ICEBERG?

13. THE ICEBERG ONLY 10 OF ANY ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL.

14. THE ICEBERG 10 % VISIBLE ABOVE SEA LEVEL SEA LEVEL INVISIBLE BELOW SEA LEVEL 90 %

15. THE ICEBERG The Iceberg phenomena is also applicable on human beings …

16. THE ICEBERG KNOWLEDGE & SKILLS KNOWN TO OTHERS SEA LEVEL UNKNOWN TO OTHERS ATTITUDE

17. THE ICEBERG In other words,

18. THE ICEBERG BEHAVIOR KNOWN TO OTHERS SEA LEVEL UNKNOWN TO OTHERS IMPACT VALUES – STANDARDS – JUDGMENTS ATTITUDE MOTIVES – ETHICS - BELIEFS

19. WHAT MAKES YOUR LIFE ? Let each letter of the alphabetic has a value equals to it sequence of the alphabetical order: = = = =

20. THE CAN DO ATTITUDE You CAN DO everything, but not all at once. You CAN DO everything, if it’s important enough for you to do. You CAN DO everything, but you may not be the best at everything. You CAN DO everything, but there will be limitations. You CAN DO everything, but you’ll need help.

21. LEO's Preferred Attitudes

22. Action Oriented Ability to think independently Respect for Others The Ideal Ability to think cooperatively We must perform despite limitations of resources Sharing & Caring? Self motivated Collective accountability ENTHISIASTIC

23. WHAT WILL LIKE TO BE CALLED? VISION ATTITUDES MOTIVATION HIGH LOW HIGH DAVID ORPHAN H I G H L OW PREGNANT GOLIATH LOW HIGH LOW ABILITIES

24. KEY TO QUADRANTS DAVID Sure to Win GOLIATH Sure to Die Needs Counselling and Mentoring PREGNANT Real hope for quick transformation ORPHAN

25. WHY SHOULD I CHANGE?

26. WHAT DO I CHANGE & HOW? GOALS? SELF CONFIDENCE? BETTER SELF UNDERSTANDING? SUPPORT FOR OTHERS TO SUCCEED? READING & STUDY? COMMITMENT TO YOUR BUSINESS? WRITING?

27. How do we Change?

28. HOW? Cross the finish line on your own terms Read about successes and failures 1 Take full responsibility for your life 2 Allow yourself to grow (no need for excess speed) 3 Get a Mentor!! Face your fears & Set your goals 4 5 Surround yourself with positive people Let go of Perfection and strive for Excellence 6 7 8 HAVE A CAN DO ATTITUDE

29. CHURCH’S RESPONSIBILITIES Preach, preach and continuously preach desired attitudes Provide leadership by example Provide coaching and counselling and mentoring training to all Incorporate attitudinal scores into staff appraisal system Sanction non compliance on a progressively sever basis

30. PRIORITIES & AGENDA Specify your immediate priorities Design actions to enable change Set timelines Set reviews programmes

31. In Conclusion THANK YOU Ability is what you are capable of doing Motivation determines what you do Attitude determines how well you do it Therefore acquire and consistently utilise good and productive attitudes Have a clear vision of where you want to be and how to get there Have the courage, inner strength and conviction to take action Accept full responsibility for all your actions Demonstrate visible commitment in all you do Be yourself

32. Any .... Questions!!!