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“How to sell products, not boxes”

“How to sell products, not boxes”. Personalized Customer Service. International House of Music, Inc. The reason for being in the music industry since 1902 is providing quality and personalized service.

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“How to sell products, not boxes”

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  1. “How to sell products, not boxes” Personalized Customer Service

  2. International House of Music, Inc. • The reason for being in the music industry since 1902 is providing quality and personalized service. • We strive to impact the current and upcoming generations proving that we care about them, their career, their future; on stage, at rehearsals or in the studio. www.ihomi.com

  3. 1.Resources we use • Musician needs Jesus Ojeda / Int’l Artist Julio & Cynthia Ruiz – Local Artists

  4. 1. Resources we use • Kindness and Gracefulness First time shoppers Eight years shopping at IHOMI Third Generation

  5. 2. Steps we take • Passion and Knowledge / Vendors Peavey Staff Training PreSonus Staff Training

  6. STAFF 2. Steps we take • Passion, dedication and Knowledge / Management

  7. 3.Measurable Results • Repeated Sales German Lizarraga / Int’l Music Director Ramiro Garcia / Local Artist

  8. 3.Measurable Results • Repeated Sales Roberni Silva / Int’l Accordionist Voz de Mando / Int’l Band

  9. 3. Measurable Results Prince Royce – Int’l Artist • Publicity Music Awards / HOHNER

  10. 3.Measurable Results • Publicity Live Christian Music Recording/Miel San Marcos Malacates / Int’l Music Band

  11. 3. Measurable Results LAPD Benefit Event • Publicity Billboard Awards

  12. 3.Measurable Results • Publicity Traditional Christmas Celebration Gerardo Ortiz / Intl Artist

  13. A way to thank doing business with IHOMI • Publicity

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