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Learn how to appraise a motorcycle, from the first contact to the inspection, shop estimate, and final appraisal. Explore the world of used and aftermarket parts, salvage, and the future of motorcycles. Get answers to your questions.
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Appraising The Motorcycle Presented By Richard Potiker
Appraising The Motorcycle • The Facts • The Motorcycle • First Contact • The Location • The Inspection • The Shop Estimate • The Appraisal • Used & Aftermarket Parts • Salvage • The Future of Motorcycles • Questions
Appraising The Motorcycle • The Facts • The Motorcycle • First Contact • The Location • The Inspection • The Shop Estimate • The Appraisal • Used & Aftermarket Parts • Salvage • The Future of Motorcycles • Questions
U.S. Motorcycle Market The U.S. motorcycle market is worth $14.6 billion and is expected to reach $15 billion by 2011. (1) U.S. Motorcycle Sales 2009 -----------------------------------Dual Sport 26,257 Off Road 105,103 Street Bikes 357,691 Scooters 31,451 Total 520,502
Motorcycle Manufacturers with Sales in the United States American Eagle Motorcycle Co American Iron Horse Motorcycle Company Aprilia Arlen Ness Enterprises ATK Benelli Big Dog Motorcycles - Big Mikes Choppers Bimota BMW Boss Hoss Motorcycles Bourget's Bike Works BSA-Regal Group Ltd Buell Motorcycle Company California Custom Cycles Carefree Custom Cycles Chang Jiang Cheetah Trikes Chongqing Union China Cobra Motorcycle Confederate Motor Company Cyril Huze Custom Harley-Davidson Motorcycles Desperado Motorcycles DiMora Custom Bikes Ducati North America Exile Cycles Gas Gas Hannigan Motorsports Harley Davidson Honda Motorcycles USA Husaberg Motor - Sweden Husqvarna USA Indian Motorcycle Co. JAWA Divisov - Junior Motorcycle Kawasaki KTM KUMOTO Motorcycles Las Vegas Trikes, Home of the Custom v8 Powered Trike Lightning Motorcycles Magni Moto Guzzi MV Agusta Orange County Choppers Piaggio RedneckEngineering Ridley Motorcycle Company Rokon Ron Simms Custom Cycles Royal Enfield Surgical-Steeds - Suzuki Thunderbolt Enterprises Thunderrod V8 Wide Ride Custom Motorcycles Triumph Ural America V-8 Trikes Vento Motorcycles, USA Victory Motorcycles Warlord Custom Cycles West Coast Choppers Wild West Motor Company Yamaha
MARKET SHARE Harley-Davidson 27% Honda 25% Yamaha 17% Suzuki 13% Kawasaki 11% KTM 2%BMW 1%Triumph 1%Ducati 1% All Others 1% The top 5 make up 94% Of all Motorcycle Sales in US
Appraising The Motorcycle • The Facts • The Motorcycle • First Contact • The Location • The Inspection • The Shop Estimate • The Appraisal • Used & Aftermarket Parts • Salvage • The Future of Motorcycles • Questions
Many Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Sport • Scooter • Trike • Other
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Main Types of Motorcycles • Standard • Cruiser • Sport Bike • Touring • Sport Touring • Duel Purpose • Scooter • Trike
Some Common Motorcycle Terms and Definitions • Discriptions used in single vehicle motorcycle crashes • A low side crash
Some Common Motorcycle Terms and Definitions • Descriptions used in single vehicle motorcycle crashes • A high side crash
Some Common Motorcycle Terms and Definitions • Descriptions used in single vehicle motorcycle crashes • Wobble
Appraising The Motorcycle • The Facts • The Motorcycle • First Contact • The Location • The Inspection • The Shop Estimate • The Appraisal • Used & Aftermarket Parts • Salvage • The Future of Motorcycles • Questions
The Contact Questions • Location • Condition • Accessories & Custom Parts • Crash Description • Repair Shop • Estimate • Salvage • 1) Where ? • 2) Why? • 3) Can it be moved? • 4) Do you have a stand? • 5) Additional lighting?
Where is the bike located? • A Residence • A friend’s house • On the street • A storage unit • A repair shop or dealer • Other
Where is the bike located? • A Residence • A friend’s house • On the street • A storage unit • A repair shop or dealer • Other A few minutes on the phone setting the bike up for a proper inspection can save a lot of time in the field
The Contact Questions Will it roll? Is it leaking fluids? Is the any damage not caused by the crash? Are there any parts not with the bike? Will the bike run? Has the bike been ridden since the crash? • Location • Condition • Accessories & Custom Parts • Crash Description • Repair Shop • Estimate
The Contact Questions • Location • Condition • Accessories & Custom Parts • Crash Description • Repair Shop • Estimate Is the bike stock? Did dealer install aftermarket parts? Do you have a copy of the receipt for the added parts? Has the bike been repainted?
The Contact Questions • Location • Condition • Accessories & Custom Parts • Crash Description • Repair Shop • Estimate What Happened?
The Contact Questions • Location • Condition • Accessories & Custom Parts • Crash Description • Repair Shop • Estimate Do you have an estimate? Who will be doing the repairs? Would you allow the bike to be picked-up by that shop?
The Contact Questions • Location • Condition • Accessories & Custom Parts • Crash Description • Repair Shop • Estimate Did the shop inspect the bike or is the estimate based on your description of the damages?
Appraising The Motorcycle • The Facts • The Motorcycle • First Contact • The Location • The Inspection • The Shop Estimate • The Appraisal • Used & Aftermarket Parts • Salvage • The Future of Motorcycles • Questions
The Inspection Bikers love their bikes and keep them in the strangest places.
The Inspection The motorcycle must be in a place where a proper inspection can be performed
The Inspection If it has one, put the motorcycle on the center stand
The Inspection Most sport bike owners have a stand for their bike.
The Inspection 1) Secure the key and insert in ignition 2) Locate and record the VIN number 3) Record all of the vitals 4) Take 4 photo corner reference shots 5) Start at the front of the bike and work your way back 6) Photo each damaged part as it is noted 7) Turn handle bars to full lock left & right 8) Inspect for broken stops 9) Spin front and rear wheel 10) Inspect wheel and tire for damage 11) Inspect front forks for damage 12) Inspect frame for damage 13) Inspect rear swing arm for damage.
The Inspection 14) If an estimate has been completed request a copy to review at the bike. 15) If at the shop review estimate with estimator 16) Discuss unrelated damage and wear and tear. 17) Discuss supplemental procedure with service writer and staple your card to the work order. 18 Make a follow-up call once a week until repairs are completed. If you handle motorcycle appraisals exactly as you do auto appraisals you will loose control of the process.
The Inspection Frame Damage Things are changing when it comes to motorcycle frames
Appraising The Motorcycle • The Facts • The Motorcycle • First Contact • The Location • The Inspection • The Shop Estimate • The Appraisal • Used & Aftermarket Parts • Salvage • The Future of Motorcycles • Questions
The Shop Estimate • Did shop see the motorcycle? • Is estimate itemized? • Labor rate? • Parts and or labor discounts? • Transport fee? • Estimate fee? • Storage? Most if not all shop estimates do not itemize labor. They always give themselves a cushion as over 90% of their work is customer pay or warrantee
The Shop Estimate Total labor is not based on flat rate. Overlap is not considered. Labor based on estimators best guess for maximum hours possible. Estimate charge is included in estimate total. No parts discount considered.
Appraising The Motorcycle • The Facts • The First Contact • The Location • The Inspection • The Shop Estimate • The Appraisal • Used & Aftermarket Parts • Salvage • The Future of Motorcycles • Questions