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*Patients were included in the active caseload if they had any interaction with the practice in the listed categories of activities during calendar year 2008. NA denotes not applicable
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*Patients were included in the active caseload if they had any interaction with the practice in the listed categories of activities during calendar year 2008. NA denotes not applicable †The values are based on the work of four full-time-equivalent physicians who each worked 50-60 hours per week for 230 workdays per year. Baron, R.J. “What’s Keeping Us So Busy in Primary Care? A Snapshot from One Practice.” New Engl J Med 362(17): 1632-1636, 2010