Nelnet Payment Plans

1. Nelnet Payment Plans Your campus commerce and payment plan experts.

2. How Can NBS Help? Enhance Student Success! Put Students First • Improve Access & Affordability • Spread payments out • Multiple plan options • Convenience • 24X 7 • Integration and automation to FMS • Account Management Support from Lincoln, NE • Low cost to students • NO COST to College

3. Payment Plan Options • Prescheduled, automatic, recurring payments - as your institution chooses! • One sign up per quarter • Electronic authorization • Payments are processed via • - ACH Bank Draft or • - Credit/Debit Card • FMS automation for account information and adjustments • Nelnet Maintains contact with payers throughout term • Monthly email reminder notice • Missed payments (Process-Inform-Process) • Change of Payment or amount due or date changes • 800 number support reduces calls to business office

4. Flexible Plan Design • Any number of payments • Begin and end at any time • No Interest, No Qualifying, No Credit Check, No Minimum • Web enrollment • Multiple student payment options under one system • Program focused options

5. NBS Payment Plans – Ongoing Support • Account Managers (Payer & Staff phone support) • Assist payers with setting up an agreement • Support payer phone calls with questions on their payment plans • Research banking problems and problem agreements • Assist the institution with account management • Answer questions and provide training • MyPaymentPlan.com resource • Manage payment plan agreements • Manage the marketing material process

6. Marketing Your Program • Hosted Splash Page • Web ready banner ads • Web Ready information button • Bookmarks • Posters

7. History of NBS/SBCTC Schools Relationship * Implementing

8. Information Flow – eCashier • Student data from FMS to eCashier to create agreement • Enrollment Confirmation to FMS record • Payment posting • Balance change upload • End of Qtr. Processing (removes flag) • Student course drop

9. Full Integration with FMS/SMS • Goals • Eliminate manual posting of transactions by campus staff • Single Board IT supported Interface for NBS campuses • Eliminate special exceptions in FMS for campuses using NBS payment plans • Scope • Set ‘Unusual Action’ code for Payment Plans • Automate posting of remittances to Student Accounts • Automate current student account balances for NBS payment plan re-balancing • Correctly calculate student refunds in FMS for campuses using NBS • At 50% refund deadline • Status • Freshe Legacy selected to do the design and implementation work • Seattle live and perfecting process

10. Integration and Implementation overview • Current Status • How did we do it? • Business processes changes • Things we learned • Efficiencies gained

11. Integration and Implementation overview • State Board Role • Programming • Documentation • College Resources/effort • Nelnet • Project Management • Create eCashier site • Create plan/term ID’s • Create FTP process/access for school for file transfer • Work with school on manipulating WACI Pages (screen scrape) • Staff Training (InstaFACTS) • Timeline – 60-90 days • Dependent on college resources

12. Thank you! Paul Aries, RVP 800-811-1079 Paul.aries@nelnet.net We look forward to working with you.