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How Choosing the Right Product Is Not Enough or How I Screwed Up a Perfectly Good Solution

Explore the pitfalls and solutions encountered during ERP implementation at Snohomish County PUD amidst Y2K concerns. Learn about product decisions, culture change, leadership, and critical lessons learned. Discover how to tackle manual processes, crew, and inventory management effectively.

michaelbgreen
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How Choosing the Right Product Is Not Enough or How I Screwed Up a Perfectly Good Solution

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  1. Tim Chrobuck 10/28/09 How Choosing the Right Product Is Not EnoughorHow I Screwed Up a Perfectly Good Solution

  2. Background: Old systems (object code) Culture Change Leadership Consensus Y2K approaching!!! ERP Implementation at Snohomish County PUD

  3. ERP Implementation at Snohomish County PUD cont. • Bulleted text here • See previous slide for details on font, color(s) and formatting of bulleted/text areas Product vs. Business Challenges: • “Passport” product by Indus • Mid tier solution • Continuous operations • Entire supply chain • Manual processes • Crew management • Inventory management • Y2K approaching!!!

  4. ERP Implementation If being nice doesn’t work, try: • “Process Adaptation” • Inventory conversion in 6/97 • Inventory group thrilled • Others less than thrilled • Supply chain in 6/98 • Equal unhappiness • Y2K approaching!!! • Bulleted text here… • Bulleted text here…

  5. Lessons Learned • Bulleted text here… • Bulleted text here… • Bulleted text here… • Systems worked across Y2K • Business process consultant brought in to repair • Strict adherence to budget/schedule can spell doom • Decide ongoing system ownership prior to start • Situational management

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