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Discover essential elements for effective web design, learn factors that drive repeat visits, and optimize your site for user experience and accessibility. Enhance consumer confidence and boost online success.
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Web Site Design The Good, The Bad and The Recommended Connie Hancock University of Nebraska - Lincoln Extension Educator chancock1@unl.edu
Reasons Why People Shop the Web… • Easy to place an order • Large selection of products • Cheaper prices • Faster service and delivery • Detailed and clear product information • No sales pressure • Easy payment procedure Reference: http://www.useit.com
Factors driving repeat visits to a Web Site • High Quality • Ease of use • Minimal download time • Updated often Reference: Forrester Survey
Elements to consider… • Home page • Navigation • Bandwidth • Browser compatibility • User interface • Color palette • Frames • Accessibility
Where am I? • Where have I been? • Where can I go? • Where is the home page? • Where is the home “home” page?
3 clicks and you’re out!
GONE!! • 1 – 2 seconds • < 13 seconds • > 20 seconds Download time…
Designing for 56k modem • Keeping page sizes < 75k • Applying the KISS rule Decrease download time by…..
“Remove graphic; increase traffic. It’s that simple.” Reference: Dr. Jakob Nielsen; Web Usability Speciality; http://www.useit.com
NETSCAPE EXPLORER
NETSCAPE EXPLORER
Netscape • Explorer • Foxfire • Mozilla Browser Testing – • Opera • AOL • Web TV • Lynx
How are your customers accessing your site? • Desktop • Laptop • Hand-held • Web TV
PC • Mac How are your customers accessing your site?
Color Considerations…. • Artistic • Cultural • Sales • Technical
What color means??? Black – United States & Europe White– China & Japan Yellow – Egypt & Burma Purple– Thailand Blue – Iran Red – South Africa
Browsers don’t like them • Printers don’t like them • Search engines don’t like them • People/customers don’t like them Frames . . .
Recommendations . . . • Good background/text contrast • Avoid patterned backgrounds • Easy to read fonts • Make words count • Short paragraphs • Bulleted lists
serif sans-serif
For Example . . . • The visually impaired use special readers that read only text. • Blinking text can trigger seizures in some visitors. • Poor color choices may render text unreadable to color blind visitors. • Mouse-dependent site navigation can be difficult for visitors with physical limitations. • Information contained in sound clips is inaccessible to hearing-impaired visitors.
www.w3.org/WAI www.cast.org/bobby
Text Only Default
The key is consumer confidence… • Fun and easy to navigate sites • Pages that appear professional • Clear and accurate product information • Real time answers • Good prices and clear representation of all charges
The key is consumer confidence… • Payment options • Secure transactions • Easy to use return or exchange policy • Quick processing time and delivery • Shopper privacy