Learning Focus for next Few Weeks

1. Learning Focus for next Few Weeks • Business Skills • Leadership Skills • Interpersonal Skills • Intrapersonal Skills

2. Leadership Skills Business Skills • Motivating talent • Performance feedback • Goal setting • Developing & communicating vision • Goal setting • Persuasion • Persistence • Decision Making • Problem solving • Negotiation • Planning • Evaluating Performance • Business strategy

3. Business & Leadership Skills • Problem solving • Identify what is the problem in the conservation crisis case • Submit 1 copy Completed role summary sheet after class • Planning • How to go about achieving your own goals and the group goals in the case • Goal setting • Set individual & group Goals for to solve case

4. Business & Leadership Skills • Developing & communicating vision– • Taking a leadership role in developing & communicating your own goals and to shape the group goal • Persuasion- others in your group with facts and arguments • Submit role preparation sheet (in persuasion class)

5. Business & Leadership Skills • Decision Making & Negotiation • Decide how to resolve the case as a group • Negotiate your interests are as per your role in the case • Best win-win agreement WINS participation credit coupons! • Persistence – • Trying to stay focussed and achieve your goal via research and negotiation

6. Overview of Today’s Class Goal Setting Building a Vision

7. Goal Setting “Process” Vision for Yourself Areas of your LifeEg. Family, Work, Social Individual Objectives/Goals

8. Why do goals improve performance Focus attention on behaviors that will attain goal Increase how hard one works on task Improved Task Performance Goals Lengthen time spent on task Promote use/discovery of knowledge needed to do task e.g., graduate school, glucose intolerance

9. What makes goals more effective in improving Performance? Goals Specificity & Difficulty of Goal Improved Performance

10. Student Activity • Identify appropriate goals for your life • Justify how these goals will… • Focus attention on behaviors that will attain goal • Promote use/discovery of knowledge needed to do tasks that will attain goal • Increase how hard one works to attain goal • Lengthen time spent on tasks needed to attain goal

11. Goal Setting “Process” Vision for Yourself Individual Objectives/Goals

12. Understanding Vision • What is Vision? • Components of Vision • Example of Vision • 2. Developing a Vision • Class Exercise- Creating Vision • Take Home vision Creation (Conservation Crisis Team)

13. Vision What is Vision? Core Ideology Envisioned Future Core Values Vision Level BHAG Core Purpose Vivid Description

14. Core Values Core Ideology Core Purpose Core Ideology defines the enduring character of an organization- a consistent identity. • Core Ideology is: • Unchanging • A source of guidance and inspiration • The glue that holds the org. together • Consists of two main parts- Core Values & Core Purpose

15. Example of Core Values Core Values of Sony (1950’s) • Elevation of the Japanese culture and national status • Being a pioneer- not following others; doing the impossible • Encouraging individual ability and creativity

16. What are Core Values? Core Values are the essential and enduring tenets of an organization. Core Values: • Have intrinsic value to those inside the org. • Stand the test of time Organizations tend to have 3 to 5 core values.

17. Example of Core Purpose Core Purpose of Sony (1950’s) To experience the sheer joy of innovation and the application of technology for the benefit and pleasure of the general public.

18. What is Core Purpose? Core Purpose is the organization’s reason for being; it reflects the people’s idealistic motivations for doing the company’s work. Core Purpose: • Can never be fully realized • Answers the question- We make product or service X- Why is this important?

19. Vision Level BHAG Envisioned Future Vivid Description Envisioned Future is a concrete comprehensive visualization of an yet unrealized aspiration of a company. It encompasses two parts:- Vision level BHAG and a Vivid Description of that BHAG.

20. What is Vision Level BHAG? • Vision level Big Hairy Audacious Goalis: • Clear, compelling, unifying focal point of effort, that acts as a catalyst for team spirit. • Applies to entire organization • Requires 10 to 30 years to complete. • 50% to 70% probability of success

21. Example of Vision Level BHAG Vision Level BHAG of Sony (1950’s) Become the company most known for changing the worldwide poor-quality image of Japanese products.

22. Some company BHAG goals... Become a $125 billion company by the year 2000 [Wal-Mart, 1990) Became the company most known for changing the worldwide poor-quality image of Japanese products (Sony, early 1950s) Knock off RJR as the number one tobacco company in the world (Philip Morris, 1950s) Become the Nike of the cycling industry [Giro Sport Design, 1986) Become as respected in 20 years as Hewlett-Packard is today (Watkins-Johnson, 1996) Become the Harvard of the West (Stanford University, 1940s) Become number one or number two in every market we serve (General Electric Company, 1980s)

23. Example of Vivid Description Vivid Description We will create products that become pervasive around the world… We will be the first Japanese company to go into the US market and distribute directly. We will succeed with innovations that US companies have failed at…Made in Japan will mean something fine, not something shoddy.

24. What is a Vivid Description? Vivid Description is a vibrant, engaging and specific description of what it will be like to achieve the BHAG. Vivid Description: • Passion, emotion and conviction are essential • Translates the BHAG into an image in minds of employees.

25. Putting it all Together

26. Vision of Sony in the 1950’s Core Ideology Envisioned Future Core Values Vision Level BHAG • Elevation of the Japanese culture and national status • Being a pioneer- not following others; doing the impossible • Encouraging individual ability and creativity Become the company most known for changing the worldwide poor-quality image of Japanese products. Vivid Description Core Purpose We will create products that become pervasive around the world… We will be the first Japanese company to go into the US market and distribute directly. We will succeed with innovations that US companies have failed at…Made in Japan will mean something fine, not something shoddy. To experience the sheer joy of innovation and the application of technology for the benefit and pleasure of the general public. Adapted from Collins and Porras (1996)

27. Develop a Personal Vision Statement using handout

28. Do Not Confuse Envisioned Future features.. Core Ideology features.. • Discovery Process • Never changes • What company stands for • Creative Process • Changes once BHAG is attained • What company aspire to become. Core Ideology vs. Envisioned Future

29. Do Not Confuse Core Purpose features.. Vision Level BHAG features.. • Can never be completed • Not a specific goal • Forever pursued • Achievable in 10 to 30 years • Clearly articulated goal • Once reached, move on to next goal. Core Purpose vs. Vision level BHAG

30. Do Not Confuse Goal (traditional sense) features.. Vision Level BHAG features.. • Strategic Level • Company/Departmental Scope • Long time horizon 10 to 30years • What company aspire to become. • Operational Level • Task Specific • Short time horizon • Used to achieve BHAG Eg. Become the company most known for changing the worldwide poor-quality image of Japanese products. Eg. Reach a sales target of$1 000 000 in the Latin American market in one year.. BHAG vs. Goal

31. Developing a Vision ClassExerciseUse Concepts discussed in this Vision Lecture and in the Collins and Porras article to develop a:Vision for Management BBA program University of Toronto Scarborough Tip- Use Sony’s Vision as a Template.

32. Hints • As in our conservation crisis case there are different stakeholders with their Individual Goals

33. Develop a Vision of UTSC Management using handout

34. Using the completed role summary sheet • Identify appropriate goals that each role may have in the case • Justify how these goals will… • Focus attention on behaviors that will attain goal • Promote use/discovery of knowledge needed to do task • Increase how hard one works on task • Lengthen time spent on task

35. Goals for each role in the conservation crisis case

36. Identify Common & conflicting goals b/w roles

37. What’s next in class? • Form 6 person groups • If not enough you can drop member of govt role • Give your Group a name • E.g., Team Surfside • Choose roles • Read & Sign contract • One Copy to professor, each person keeps a copy • Schedule time to meet for setting Surfside vision

38. Conservation Crisis Case Vision Exercise • Complete Vision Template sheet • You should use points in the ROLES SUMMARY sheet + group and class discussions. • E.g., Use “Vision of Sony in the 1950’s” as a template and class exercise on the Management BBA program as a guideline. • Take the time to carefully think about each section of the vision, discuss the possible vision statements with your team members, and come up with a final vision for the group as a whole. • Keep one copy of your answers submit one copy per group of the completed Group Vision for Surfside for participation marks.

39. What is a common group Vision? • That benefits the whole group? • That benefits all the stakeholders – the town?

40. In the next few weeks • Complete role preparation sheet individually • Submit next class (negotiation lecture) • Meet as a group out of class & set group vision for surfside • Submit 2 classes from now (persuasion lecture) • Meet as a group out of class to start making a decision… • Meet as a group in class and complete decision making task • 3 classes from now (decision making lecture)