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New Hampshire Department of State. Division of Vital Records Administration http://www.sos.nh.gov/vitalrecords. Re-engineering ver. 1.0. 1988-92 in-house development of AVRIS Clipper-written application VR users uploaded data into VR maintained BBS
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New Hampshire Department of State Division of Vital Records Administration http://www.sos.nh.gov/vitalrecords
Re-engineering ver. 1.0 • 1988-92 in-house development of AVRIS • Clipper-written application • VR users uploaded data into VR maintained BBS • Integrated birth, death, marriage, divorce and fetal death data collection • Issuance of certificates • Fee collection • Internally maintained
Re-engineering ver. 2.0 • 1996-98: VRV2000 developed by ManTech • Phased implementation including development of: • Strategic business plan • Business process re-design • Information strategy plan • Detail specifications • Client/Server; Power Builder front end; Oracle DB • Fully integrated VR data collection and issuance • Full business backend with financial reports and accounting • Automated federal file generation • Many tailor-made reports with ability to do ad-hoc queries on the database side
Re-engineering ver. 3.0 • 2004: NHVRIN developed by CNSI • Web based; accessible anywhere; .NET web app. • Oracle 9i database (to be migrated to SQL Server) • Enhanced version control – single app. • Immediate and less expensive dissemination of software revisions • Fully integrated VR data collection and issuance • Full business backend with financial reports and accounting • Automated federal file generation • Many tailor-made reports with ability to do ad-hoc queries on the database side
Re-engineering ver. 3.0Continued • Incorporation of OVS software for real time SSA verification of SSNs • Adoption of 2003 NCHS standard certificate revisions for birth, death and fetal death • Facilitates web-based query systems • Rules for all mandatory elements on the web forms, Cause of Death, Age Calculations etc. • Online Certification of Cause-of-Death by Physicians • Same Look and Feel as legacy minimizing user training and transition to new application • Built in HIPAA/NAPHSIS security compliant security
Re-engineering NHReasons for Success • Dedicated Business staff that have survived 3 software development projects • Good requirements documentation • Clear scope, scale and budget • Stable contractors and effective PMs • Funding (capital budget, SSA funds, VRIF) • Strong external constituents • Competent and integrated IT support – centralized OIT • Built on model standards and NAPHSIS use case model requirements • Luck • Transfer to Secretary of State from DHHS
Re-engineering NHCosts • Relatively cheap • Version 1 absorbed in operation costs of Vital Records • Version 2 cost 1.4 million with much of that going towards back-file conversion • Version 3 will cost 1.5 million, and is broken down into the following pots: • $1,000,000 Capital funds • $ 497,000 SSA EDR funds • $ 51,000 VRIF
Benefits We’ve Seen • Improved Quality • Reduction in queries • Rapid TAT between collection and issuance/file generation • Process going paperless • Ease of data linkages