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IT Digital Trends

IT Digital Trends . Robert E Stroud CGEIT CRISC Futurist & VP Strategy and Innovation ISACA International President Nominee 2014/2015 Robert.Stroud@ca.com @ Robertestroud. April 2014. ISACA “ Trust in and Value from Information Systems “. Nonprofit association for individual members

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IT Digital Trends

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  1. IT Digital Trends Robert E Stroud CGEIT CRISC Futurist & VP Strategy and Innovation ISACA International President Nominee 2014/2015 Robert.Stroud@ca.com @Robertestroud April 2014

  2. ISACA“Trust in and Value from Information Systems “ • Nonprofit association for individual members • Founded in 1969, as the EDP Auditors Association (EDPAA) • More than 110,000 constituents worldwide • International Headquarters Chicago, USA • 200+ Chapters Worldwide

  3. healthcare/aging population THE BIG PICTURE IMPLICATIONS • Emphasis shifts from filling hospital beds to preventing hospitalization • Technology as a lever to lower costs of tests and chronic conditions • Electronic Health Records, integrated care and knowledge aggregation U.S. Population Projections by Age Through 2050 (In Millions) 250 200 20-64 150 100 EXPENDITURES ORANGE AREA UNDER CURVE EQUALS 100% OF ALL HEALTH CARE EXPENDITURES OVER A LIFE SPAN Under 20 50 65+ BIRTH 2010 2020 LIFE SPAN 2030 2040 DEATH 2050 Source: Living Well at the End of Life:  Adapting Health Care to Serious Chronic Illness in Old Age, Joanne Lynn & David M. Adamson, 2003 and Infographic: Our Aging Population, Assisted Living,

  4. looking east… and south IMPLICATIONS • Less resources available for IT innovation • Recession accelerates the need to serve emerging markets • Cross-jurisdiction/cross-cultural challenges of new markets Emerging Economies’ World Share 2010, % 0 25 50 75 100 Population Mobile-phone subs. Forex reserves Steel consumption Copper consumption Consumer spending Outward FDI Financial assets Fortune Global 500 Public-sector debt Source: Power shift, The Economist, Aug 4 2011 and Smart Enterprise Magazine, v5n1 2011

  5. growing global cybercrime sophistication TARGETED ATTACKS (FOCUSING ON A SPECIFIC COMPANY) RISING 232 computers are infected with malware EVERY MINUTE IMPLICATIONS • Rogue governments, individuals, and criminal entities have more powerful cybercrime tools • Sensitive financial and personal data at risk, as well as mission-critical, revenue producing systems and company reputation • Need for advanced data protection and identity management, as well as increased collaboration, to combat threats HACKTIVISM EFFORTS RANGING FROM INDIVIDUALS TO GOVERNMENTS Source: CyberFactors, Frugaldad.com, RSA 2012 Cybercrime Trends Report

  6. mobility IMPLICATIONS • ALWAYS ON/ALWAYS CONNECTED • At home, work or on the go • Blurring of personal and work boundary (BYOD) • Internet of things/people • Miniaturization/integration 90 75%of the worldnowhas access to a mobile phone 80 OVER 70 6 BILLION MOBILE SUBSCRIPTIONS 60 WORLDWIDE 50 THE PACE AT WHICH MOBILE PHONES SPREAD GLOBALLY IS UNMATCHED IN THE HISTORY OF TECHNOLOGY 2003 2010 Source: GSMA Infographic, GigaOM, October 2011; Infographic: Mobile Use in Developing Nations Skyrockets, PC Mag, July 2012; Internet 3.0:  The Internet of Things, Analysis Mason, October 2010; Chief & Chuck:  Achieving a work sport balance, CA Technologies, 2012

  7. Example: an unexpected diagnostic tool: your smartphone HEALTH SENSING PROJECTS AT THE UNIVERSITY OF WASHINGTON • Coughing is #1 among symptoms reported • “Describe your cough” less than ideal • Specialized equipment needed to monitor • Data on individuals and population • Monitoring of lung function • Lip reverberation as a proxy for airflow • Similar accuracy at a fraction of the cost • Coaching is possible Source: Using a Microphone to Measure Lung Function on a Mobile Phone, SpiroSmart, 2012

  8. Example: personalized driving, with a little help from your friends • Progressive’s Snapshot® “plug-in” • monitors driving habits to determine risk • produces personalized insurance quote • Could be used in real-time to determine • use/payment • savings strategy • Community-based navigation app • Report conditions you see • Dynamically updated turn-by-turn directions

  9. Example: disaggregating your utility bill SUSTAINABILITY SENSING PROJECTS AT THE UNIVERSITY OF WASHINGTON • Minimally invasive, single outlet plug • Uses • a/c noise to identify electrical appliances • acoustic signatures at gas meter • Customer-controlled profiling and tracking • Fact-driven behaviors

  10. a flood of data IMPLICATIONS 90% of data created in last two years: 94% of information on Earth was in digital form in 2007. • THE DATACENTER IS NO LONGER YOURS TO CONTROL • Boundless • IT procurement models • New automation dimensions • Information placement • Rogue IT • BYOD • YOUR DATA IS NO LONGER UNDER YOUR/ANYONE’S CONTROL • Big data and analytics • Monetization of (your) data • Security and privacy in the Cloud • Governance and regulatory issues • Data-centric access control 2.7 BILLION: Number of daily likes/comments posted on Facebook. 1.8 ZETTABYTES: Amount of information created and replicatedas of 2011. BIG DATA MARKETPLACE 2012-2107 $60.0 (sales in $ billions) $53.4 $48.0 $50.0 $40.0 $32.1 $30.0 $16.8 $20.0 $10.2 $10.0 $5.1 $0.0 2012 2013 2014 2015 2016 2017 Source: Smart Enterprise Magazine v6n2, 2012; Big Data Big Returns, Informatica, 2012

  11. new collaboration modalities IMPLICATIONS • MORE EFFICIENT AND RELIABLE COLLABORATION • Improve cognitive performance • Facilitate distributed, multi-disciplinary teams • “Drag and drop” to scatter/gather work items Source: Smart Enterprise Magazine v5n2, 2011

  12. big data analytics IMPLICATIONS RISK OPPORTUNITIES • FORECAST THE “IT WEATHER” • Proactively provision in anticipation of demand • Monitor end-to-end, without having control of the middle • Optimize for cost and/or performance TIMELY • ! 60% - Amount per workday knowledge workers spend searching for data. 50% - Senior executives struggle with finding the right data. 71% - Executives consider information silos “a significant issue.” 29% - Companies measure monetary cost of poor data quality. $214 - Total cost of a data security breach per customer record. 80% - Organizations find “multiple versions of the truth” hamper decision-making. 46% - Companies err on business decisions as a result of bad or outdated data. • $271 million - Average savings enterprises could realize by making data more accessible thanks to better asset utilization. • 20% - increased revenues realized by bridging sales and service data for a major European carrier. • $2 million - Annual revenue benefit of correcting inaccurate billing addresses for a major communications technology company. • $2 billion - Annual improvement in median total revenue due to increased employee productivity realized by increasing data usability by just 10%. ACCESSIBLE HOLISTIC TRUSTWORTY SECURE • AUTHORITIVE RELEVANT • ACTIONABLE Source: Smart Enterprise Magazine v6n2, 2012

  13. Analyst Info in process of being approved; please do not use without first checking with Mayuri Coleman. blurring of digital and physical worlds IMPLICATIONS • WORK WILL NEVER BE THE SAME! • Insourcing • Crowdsourcing • Spinning, spinning ENTIRE INTERNET IN 2008 During 2008, the number of thingsconnected to the internet exceeded the number of peopleon earth. By 2020 there will be50 billion By the end of 2011, 20typical households will generate more internet traffic than the entire internet in 2008. • PERSONAS, IDENTITY AND ATTRIBUTION • Are you who you say you are? And who says so? • Non-repudiation • Reputation 20 HOUSEHOLDS IN 2011 things people 2003 2010 2015 2020 Source: What The Post-PC Era Really Means, Forrester Research, May 17, 2011

  14. Conclusion: relative impact on IT LOOKING EAST DATA ANALYTICS CYBERCRIME FLOOD OF DATA Impact on IT COLLABORATION HEALTHCARE/AGING MOBILITY UNLEASHED DIGITAL/PHYSICAL Today Future

  15. Thank you Robert.Stroud@ca.com@RobertEStroudwww.ISACA.org 16

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