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Rowland Coombes & Paul Crosland. Sensitive Apologies? & Victim Clarification. (Before the rest of the workshop begins, please fill in the questionnaire on your seat and place it on the pile at the front desk). Outline of workshop: What needs does apology meet; what needs are unmet.
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Rowland Coombes & Paul Crosland Sensitive Apologies? & Victim Clarification (Before the rest of the workshop begins, please fill in the questionnaire on your seat and place it on the pile at the front desk)
Outline of workshop:What needs does apology meet; what needs are unmet. • Introduction • Positive & Negative Associations with the word Apology • Engel - Apology & risk • Victim Clarification videos & needs met and unmet? • The value of & difficulties with giving empathy • Best Practice Guidance and other available resources
Famous Apologies (or calls for Apology) Thought- storm:
Small Group Exercise(Putting words and phrases on post-it notes)When you think about apology, what positive words or phrases come to mind. When you think about apology, what negative words or phrases come to mind.
Beverley Engel –Meaningful Apology Risk, & Categories of apology Versus Marshall Rosenberg -“Sincere Mourning”
From Beverley Engel’s “The Power of Apology” “With more serious offences, it is the care and thought that goes into the apology that dignifies the exchange”
From the “Day with Marshall Rosenberg (21st May, Mediation UK event) • “I’ve never seen someone who’d choose an apology if they see the difference between apology and sincere mourning” • Every behaviour seeks to meet needs; some behaviours are “Tragic Expressions of Unmet Needs” • (also see Tony Ward)
Creativity Meaning (Viktor Frankel) Human Needs(Maslow, Nief, Rosenberg etc) • Sustenance • Safety • Love • Fairness • Understanding • Community • Recreation/Play/Rest • Autonomy
How do we tune into peoples needs? (Empathy is one route in)
Video1 – “Victim Clarification” as terminology for some RJ work
1st of 2 Videos -Those who were the offenders in sexual offending –what needs met and unmet?
Difficulties in empathising with offenders? (“She asked for it” example)
Did video trigger your practitioner experiences of having encountered offenders you found difficult to empathise with?(3 brief examples please)
Videos -Those who were the victims in sexual offending –what needs met and unmet?
Did video trigger your practitioner experiences of having encountered victims you found difficult to empathise with?(3 brief examples please)
Continuum of reparation & restoratives approaches (power over and power-with; the no blame approach)
Available resources • Best Practice Guidance for Restorative Practitioners –available by searching www.homeoffice.gov.uk • Victim Clarification (video: www.speakoutvideo.com ; Phil Rich article…) • 40 Cases –free book online at www.restorativejustice.pbwiki.com • ApologyPlus.org.uk (“More than sorry”) • CommunicatingNeeds.org.uk (Gateway to getting your needs met)