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National Core Indicators

This report provides the results of the National Core Indicators (NCI) Adult Family Survey from 2010-2011. It includes data on demographics, out-of-pocket expenses, household income, information and planning, access and service delivery, choice and control, community connections, satisfaction, and outcomes.

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National Core Indicators

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  1. National Core Indicators Adult Family Survey Results 2010-2011

  2. What is NCI? NCI is a voluntary effort by public developmental disabilities agencies to measure and track their own performance. Collaboration began in 1997 Currently 35 states represented plus 23 sub-state entities Coordinated by HSRI and NASDDDS

  3. What is an “Indicator”? Indicators are standard measures used across states to assess the outcomes of services provided to individuals and families. Indicators address key areas of concern including employment, rights, service planning, community inclusion, choice, and health and safety.

  4. NCI Performance Assessment

  5. NCI Participating States 2010-2013 NH ME WA MA OR NY WI SD RI MI PA NJ CT OH MD IN IL UT DC VA MO KY CA NC HI OK AR SC AZ NM GA AL MS LA TX 2010-11 24 States 2011-12 29 States 2012-13 35 States FL

  6. www.nationalcoreindicators.org

  7. What are the data sources? • Adult Consumer Survey • Family Survey • Adult Family Survey (at home, 18+) • Family Guardian Survey (out-of-home) • Children Family Survey (at home, <18) • System Indicators

  8. Family Survey Design Administered by mail Includes demographics, six outcome areas Combination of 5-point scale and yes/no response options, open-ended comments 79 questions on AFS, 53 on FGS, and 67 on the CFS – will be shorter in next round!

  9. Selected Results 2010-2011 Adult Family Survey

  10. Sample and Analysis 9 states mailed 13,270 surveys States- Florida, Georgia, Louisiana, North Carolina, New Jersey, New Mexico, Ohio, Oklahoma, and Pennsylvania 3,884 returned; 3,654 valid surveys Response rate 29% (valid 28%) State averages are statistically tested against national average NCI Adult Family Survey Results 2010-2011

  11. Respondent Demographics 64% over age 55 NCI Family Survey Results 2010-2011

  12. Number of Adults Living at Home Florida NCI Family Survey Results 2010-2011

  13. Out-of-Pocket Expenses Florida NCI Family Survey Results 2010-2011

  14. Household Income 46% below $25,000 NCI Family Survey Results 2010-2011

  15. Information and Planning Florida NCI Family Survey Results 2010-2011

  16. Information and Planning Florida NCI Family Survey Results 2010-2011

  17. Information and Planning NCI Adult Family Survey Results 2010-2011

  18. Information and Planning “Our case manager makes sure our family's opinions and decisions are important and taken into consideration when planning.” “ (We need) better knowledge of available resources. If you don't know what to (or how to) ask, you don't find out information.” NCI Adult Family Survey Results 2010-2011

  19. Access and Service Delivery Please edit the Footer and replace with presentation title

  20. Access and Service Delivery Please edit the Footer and replace with presentation title

  21. Access and Service Delivery NCI Adult Family Survey Results 2010-2011

  22. Access and Service Delivery “We like our case worker, and all the people where our daughter gets "vocational training." We are happy with our in-home waiver and our case worker.” “Dental - many dentists not equipped/trained to work with special needs. I am paying out of pocket for quality dental care by a dentist and X-rays and cleaning 3-4 times a year.” NCI Adult Family Survey Results 2010-2011

  23. Choice and Control Please edit the Footer and replace with presentation title

  24. Choice and Control Please edit the Footer and replace with presentation title

  25. Choice and Control “We do have "freedom of choice" to choose a case management provider, but do not have control over the hiring. We can express grievances with provider if necessary.” “We have the right to accept compatible workers or not to accept workers that are not compatible.” “[I am satisfied with] having control over the hiring of support workers” “I am always informed about how the money is spent.” NCI Adult Family Survey Results 2010-2011

  26. Community Connections Please edit the Footer and replace with presentation title

  27. Community Connections “Volunteer activities have increased his self-esteem and sense of belonging in the community.” “We definitely need more resources for persons who have a more complex array of disabilities, not only for those whose disabilities are milder, more interaction with non disabled peers, one on one.” NCI Adult Family Survey Results 2010-2011

  28. Satisfaction Please edit the Footer and replace with presentation title

  29. Satisfaction NCI Adult Family Survey Results 2010-2011

  30. Outcomes Please edit the Footer and replace with presentation title

  31. Outcomes *Higher score is negative NCI Adult Family Survey Results 2010-2011

  32. Outcomes “I am so grateful for the DD Waiver - it keeps my family member safe, busy and gives [individual in services] a meaningful life” “Sometimes the goals are vague and it's hard to tell if they are being met. I think when you are dealing with our son, the main thing is for him to be happy and content. This is difficult to put down as a goal.” NCI Adult Family Survey Results 2010-2011

  33. For More information jengler@hsri.org www.nationalcoreindicators.org

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