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Developing a Strategy for Implementing “MOM’S†Plans: A KHAFRA Engineering Perspective. Steve White Urban Water Council US Conference of Mayors. Agenda. Background Information What is “MOM†(or cMOM)? Impacts of its Components on Maintenance Operations Lessons Learned from Implementation
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Developing a Strategy for Implementing “MOM’S” Plans:A KHAFRA Engineering Perspective Steve White Urban Water Council US Conference of Mayors
Agenda • Background Information • What is “MOM” (or cMOM)? • Impacts of its Components on Maintenance Operations • Lessons Learned from Implementation • Mitigating Impacts on Human & Material Resources • Performance Indicators for Measuring Success • Pitfalls of Multiple & Non-linking Databases • Benefits of internal Reviews of MOM Program
Background Information • 1999 – First Amended Consent Decree (SSOs) • Required MOM (Management Operation Maintenance) program with many components • Each component prepared separately
What is cMOM?!? Capacity Assurance Management Operation Maintenance
Capacity Assurance Notification Rehabilitation Equipment & Tools Audits O&M Management cMOM Personnel SSES Engineering/Modeling Spill Response Public Relations W.Q. Monitoring Legal GIS/MIS Financial cMOM Touches All Aspects of a Collection System Owner’s Operation
Impacts on Maintenance Operations • Components of MOMs: • Maintenance Management System Plan • Emergency Response Plan • Grease Management Program • Capacity Certification Program • Collection & Transmission Systems Contingency • Sewer Survey Evaluation System • Safety • Training • Short-term Operation Plan • GIS
Maintenance Management System Plan • Umbrella Coverage for all other components • Supports implementation of Capacity Certification Program and Emergency Response Plan • Sewer System Evaluation Survey (SSES) uses CCTV of sewer lines • Reduction of inflow & infiltration through point repairs, pipe lining, manhole replacements, and more
Emergency Response Plan • Resources to respond to emergencies • Reduce impact on scheduled maintenance • Reduce state/federal fines
Grease Management Program • Grease causes SSOs and CSOs • Inspect and clean problematic sewers • Determining Sources • Interceptors • Restaurants/Hospitality Industry • Grease Trap Program and Permits
Capacity Certification Program • Undersized sewers and wet weather • Allows Agency to determine capacity before new developments are constructed • Land use Plans/Zoning • Controlled Growth/Development
Performance Indicators for Measuring Success • Sewer Cleaning and Debris Removal • Sewer Rehabilitation • Internal sewer inspection • Grease Management & Wastewater Discharge Permits • Reduction of spills • Reduction of volume spilled
Performance Indicators—Measuring SuccessMiles of Sewer Cleaned
Performance Indicators—Measuring SuccessGrease Management & Wastewater Discharge Permits
Assessing Impacts on Human & Material Resources • Labor Demands • Maintenance Management System Plan • Inspections • SSO Response and Reporting • Training the Trainer • Training • Sewer Cleaning
Pitfalls of Developing Multiple Databases • “Information Is POWER” • Shortcomings in Databases: • Not readily accessible • Are intended to stand alone • Nonconforming to standards of owner • THEREFORE: Inherent power and value are diminished
Related Agency Database Examples • Geographic Information System (GIS) • SSO Tracking & Regulatory/City Management Reporting • Hansen Information Management System • Grease Management/Permitting Administration • Personnel Training, Tracking, and Scheduling • Among Others…
OPERATIONS DECISION MAKING Internal Review Conclusions • Discourage developing separate databases • Form team to develop new and analyze existing QA/QC policies • Adhere to: • APPROVED PLANS • Performance indicators • Consent Decree
To Wrap It Up… • Recognize positive impacts of components • Adjust to mitigate negative impacts • Remember former “lessons learned” • Realize new lessons to be learned • Understand limitations of resources • Respect power of data and information, but efficiently manage databases • Take inventory of achievement through: • Plan compliance • Performance indicators
Thank you for your time! THE END