Building an ePortfolio Campus Culture

1. Building an ePortfolio Campus Culture ePortfolio Day of Planning Maggie Beers Director Academic Technology San Francisco State University Kevin Kelly Manager, Online Learning & Teaching Academic Technology San Francisco State University August 13, 2009

2. Overview • What is culture? How can we build one? • ePortfolio culture case studies • BCIT: Building one top-down • SF State: Building one bottom-up • Apply Roger’s diffusion of innovation framework to CSU Anywhere case study

3. What is Culture?

4. What is Culture?

5. What is Culture?

6. What is culture? Textbooks: Small ‘c’ Food, Fairs, Facts, Folklore Faculty of Arts: Big ‘C’ Canonized literature, art, music & history Anthropology: Process Institutions, processes and shared beliefs that make a society run New Fields:Discourse Points of Viewing; Multiple Perspectives

7. What is culture? Webs of Significance "Believing, with Max Weber, that man is an animal suspended in webs of significance he himself has spun, I take culture to be those webs, and the analysis of it to be therefore not an experimental science in search of law but an interpretive one in search of meaning" Clifford Geertz, 1973 The Interpretation of Cultures

8. Diffusion of Innovations • "the process by which an innovation is communicated through certain channels over time among the members of a social system.” • Rogers, E. (1995). Diffusion of Innovations (5th Edition). New York: Free Press.

9. Diffusion of Innovations

10. Roger’s Diffusion of Innovation Framework Factors Affecting Diffusion • Compatibility • Triability • Complexity • Advantage • Observability

11. Roger’s Diffusion of Innovation Framework • Compatibility The degree to which the innovation is consistent with current values and perspectives of the users.

12. Roger’s Diffusion of Innovation Framework • Triability Trying out a new approach on a limited, trial basis to minimize risk and allow for experimentation.

13. Roger’s Diffusion of Innovation Framework • Complexity Innovations that are easier to understand and use will be adopted quicker than more complex innovations that are unsupported.

14. Roger’s Diffusion of Innovation Framework • Advantage The degree to which the innovation is perceived as better than a current situation.

15. Roger’s Diffusion of Innovation Framework • Observability The more observable or visible an innovation is, the more likely it will diffuse.

16. 2 Case Studies: ePortfolio Cultures • Vancouver, BC, Canada • San Francisco, California, USA

17. BCIT: Experience It

18. British Columbia Institute of Technology • “BCIT’s Technology-Enabled Knowledge (TEK) Initiative is about innovation and achieving new standards of excellence in education.”

19. TEK Initiative’s Belief System • Innovation is the responsibility of the institute, not just the individual • Blended learner-centred education works • Faculty have good professional instincts • Faculty can effect change • Applied learning occurs best in teams • Problems are our friends • BCIT’s TEK team are agents of change

20. TEK Initiative Academic Support

21. TEK Instructional & Technical Support Model

22. ePortfolios @ BCIT • Show ePortfolio movie from BCIT

23. Valia Spiliotopoulos & Kathy Siedlaczek

24. Valia Spiliotopoulos & Kathy Siedlaczek

25. San Francisco State University • MISSION • • To create and maintain an environment that promotes respect for and appreciation of scholarship, freedom, human diversity and the cultural mosaic of the City of San Francisco and the Bay Area • • To promote excellence in instruction and intellectual accomplishment • • To provide broadly accessible higher education for residents of the region and state, as well as the nation and world

26. Why ePortfolios at SF State? 20+ years of portfolio assessment Paper-based Portfolios Electronic Portfolios

27. ePortfolio Growth @ SF State • 2005: 21 departments using portfolios • Student Centered: Capstone, career bridge & evaluation • Institutionally Centered: student & program assessment for credentialling, accreditation review

28. Institutionalized practices Centralize, share knowledge on teaching & learning best practices To support growth, need: Sustainable, Scalable, Reliable, Effective Solutions ePortfolio Link to strategic Planning-LEAP Limit # of technical solutions & integrate into current technical architecture Lower department costs & improve support through efficiencies & economies of scale

29. ePortfolio.sfsu.edu Dr. Ruth Cox SF State ePortfolio Lead & Dr. Kevin Kelly Online Teaching & Learning GALLERY of Examples

30. Learning & Teaching Trends & Tools Accessible Learning Environments Accessible Syllabus Tool Learner-Centered Instruction Process-Based Evaluation

31. Learning & Teaching Trends & Tools Hybrid / “Hy-Flex” Course Delivery Just-in Time Faculty Development Faculty Research & Collaboration Institute for Inclusive Media

32. Mapping Institutional Goals to Artifacts Video Reflection Texts & Resources

33. Let’s create an ePortfolio culture…. @

34. Roger’s Diffusion of Innovation Framework Factors Affecting Diffusion • Compatibility • Triability • Complexity • Advantage • Observability

37. Thank You. Maggie Beers, Ph.D.Director, Academic Technology, San Francisco State University With lots of support from: Ruth Cox, Ph.D. Faculty Liaison, ePortfolios Academic Technology, SF State Kevin Kelly, Ed.D. Online Teaching & Learning Manager Academic Technology, SF State Valia Spiliotopoulos, Ph.D. Associate Director, Learning & Teaching Centre University of Victoria Kathy Siedlaczek, M.A. Instructional Development Consultant British Columbia Institute of Technology

38. Activities • Foster the culture: language, beliefs, processes, signs, artifacts, • Diffuse the innovation • Reach the tipping point. The three “rules of epidemics” that Gladwell identifies are: the Law of the Few, the Stickiness Factor, and the Power of Context. http://www.wikisummaries.org/The_Tipping_Point • http://www.wikisummaries.org/The_Tipping_Point • Connectors are individuals who have ties in many different realms and act as conduits between them, helping to engender connections, relationships, and “cross-fertilization” that otherwise might not have ever occurred. Mavens are people who have a strong compulsion to help other consumers by helping them make informed decisions. Salesmen are people whose unusual charisma allows them to be extremely persuasive in inducing others’ buying decisions and behaviors.

39. What is an ePortfolio? Intentional & Integrated Learning Credit: La Guardia C. College

40. Mapping Artifacts to Institutional Goals Electronic Portfolio Video Texts & Resources Reflection

41. Challenges • Educational • Culture change • Faculty & student workload • Teaching scrutiny by peers • Validity of assessment method, artifacts

42. Challenges • Technical • Multiple campus solutions hard to support • Costs for external subscriptions or internal development • Hard to roll up results for accreditation from multiple technologies • Web 2.0 solutions not accessible

43. Challenges • Organizational • Need unified, campus-wide support model • Need institutional mandate, aligned with strategic mission, and $$ • Need state-level support to integrate educational, employment and economic development objectives --no such luck in CA

44. Key Findings for Success & Diffusion

45. Why ePortfolios at SF State?

46. Key Findings for Success & Diffusion