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Lawrence Suplee; Sharon West; John Abrams; Richard Hasz & Howard M. Nathan

Improved Tissue Screening Practices, Staff Training and Performance Management Increases Musculoskeletal Donation by 65% Over Six Years. Lawrence Suplee; Sharon West; John Abrams; Richard Hasz & Howard M. Nathan Gift of Life Donor Program, Philadelphia, PA Presented by :

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Lawrence Suplee; Sharon West; John Abrams; Richard Hasz & Howard M. Nathan

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  1. Improved Tissue Screening Practices, Staff Training and Performance Management Increases Musculoskeletal Donation by 65% Over Six Years Lawrence Suplee; Sharon West; John Abrams; Richard Hasz & Howard M. Nathan Gift of Life Donor Program, Philadelphia, PA Presented by: Lawrence Suplee 2011 ORGAN DONATION CONGRESS

  2. Gift of Life Donor ProgramPhiladelphia, Pennsylvania USA • Non-Profit OPO/Tissue Recovery/Eye Bank • Established in 1974 • Federally designated OPO (by Medicare) for eastern PA, Southern NJ & Delaware - 130 Acute Care Hospitals • 15 Transplant Centers, 43 Programs • 10.3 Million Population • 2011* Projected Data: • - 440 Organ Donors / 42.7 Donors/MM • - 1,236 Bone Donors and 2,551 Cornea Donors • Over 31,000 organs for transplantation and over 375,000 tissue allografts • Accredited by: Association of Organ Procurement Organizations (AOPO); American Assoc. of Tissue Banks (AATB) & Eye Bank Assoc. of America (EBAA); UNOS/OPTN member OPO *Source: Gift of Life data. 2011 Projection Based on YTD performance through 11/15/2011

  3. Gift of Life Donor ProgramTissue Donors 2001 – 2011* *Source: Gift of Life data. 2011 Projection Based on YTD performance through 11/15/2011

  4. Gift of Life Donor ProgramMusculoskeletal Donors 2001 – 2011* *Source: Gift of Life data. 2011 Projection Based on YTD performance through 11/15/2011

  5. Aim: Maximize MS Donors Within DSA • Improved Screening Process • Increase Number of Families Approached and Consent Rate • Implemented Improved Performance Management Tools for Staff and Team

  6. DEVELOPMENT STAFF

  7. Standardized Referral Screening Process Leadership Review Prior to Final Disposition

  8. 3,258 (61%) Ruled In On 2nd Screen 9.13% 2,692 (83%) Family Approached 7.54% 1.186 (44%) Family Consented 3.32% 787 (66%) Recovered 2.21%

  9. Emergency Department: Your Role in Serving Families Through the Tissue Donation Process

  10. Our ResultsMusculoskeletal Donation Performance 2005 – 2010 2005 2006 2007 2008 2009 2010 % Change 2010 2005 vs. Patient Deaths Referred 44,777 42,750 42,409 42,603 40,231 39,462 12 % - Suitable for MS Donation 3,246 3,114 3,417 3,949 4,279 4,031 24 + % NOK Approached 2,244 2,277 2,444 3,196 3,709 3,455 + 54 % MS Consent Rate 35% 36% 36% 34% 40% 44% 26 + % MS Donors 626 631 696 878 1,025 1,035 65 + %

  11. Conclusion Standard screening process with supervisory oversight Approach more families Focused staff training to increase consent rates Utilization of state donor registries in family conversation Performance management and cascading of organizational goals

  12. Questions? Comments? For correspondence email: LSuplee@donors1.org

  13. Thank You

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