FNT Software

1. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory for technical and IT services operator Sergey Dovgan, Technical Director, Russia & CIS Ulrich Schälling, Head of Business Line Telecommunications

2. FNT Software – Overview FNT Software FNT Software is a leading provider of integrated software solutions for telecommunication network & service resource management, data center infrastructure management, and IT management worldwide Established in 1994, it is an independent, owner-run software company. FNT’s innovative FNT Command software suite is used worldwide by more than 25,000 users • Headquarters:Ellwangen, GermanySubsidiaries: • Parsippany, New Jersey (USA) • Singapore • Moscow • Worldwidenetwork of more than 30 partners • More than 500 customers across well-known organizations • More than half of the companies listed in Germany’s DAX 30 index are customers

3. FNT Software – Overview FNT Customer Base

4. Converging Technologies: one comprehensive data model for OSS and IT automation Gartner‘s Nexus of 4 Forces The nexus is the point at which two or more of four major IT forces converge to create new patterns of outcomes in technology use, business reality, market dynamics and changes to the lives of people. “The Nexus of Forces Works Its Way Into the Enterprise” Gartner September 2013

5. Converging Technologies: one comprehensive data model for OSS and IT automation Social Networks explode 350 Million • new Photos on Facebook Each Day

6. Converging Technologies: one comprehensive data model for OSS and IT automation Mobiletakes over 19 6 by 2016 Billion Billion Subscribers CONNECTED DEVICES

7. Converging Technologies: one comprehensive data model for OSS and IT automation Information and Big Data grows exponentially 5 in 2003 in 2011 Today took 1000YEARS 2YEARS 10MINUTES EXABYTES OF DATA CREATION

8. Converging Technologies: one comprehensive data model for OSS and IT automation Cloud lifts off $200 Billion Cloud services in 2016 The Personal Computer will be replaced with the Personal Cloud

9. Converging Technologies: one comprehensive data model for OSS and IT automation Social Networks Big Data Cloud Mobile these4 forces are no longer a probability … they impact your network strategy and daily operations!

10. Converging Technologies: one comprehensive data model for OSS and IT automation …but let‘slookbehindthescenes What are the technologies & resources …to be managed from an end-to-end perspective …to ensure highest level of customer experience Social Networks Big Data Cloud Mobile Internet & Network Technology OTN / IP / MPLS… • Network Technology UMTS / LTE Data Center Technology IT Technology

11. Converging Technologies: one comprehensive data model for OSS and IT automation How will this impact Business and daily Operations? New Business Models Reduced Time-to-Market Increasedautomation Higher complexityof Products and Services Service bundles, typically composed of an array of service items  hosted in a multi-cloud environmentcombinedwith  Services producedwithowninfrastructure Social Networks Big Data Cloud Mobile As a consequence, youneed fullTransparencythroughout the entire Service Chain across all Partners over all physical & logical Telco,IT and Data Center resources to manage Fulfillment, Assurance and Planning processes

12. Converging Technologies: one comprehensive data model for OSS and IT automation FNT’s Integrated Comprehensive Data Model Full Transparency from Physical to the Service layer Support Business Services Customer Self Service Portal Helpdesk Callcenter Services ERP ACD (automatic call distribution) HR CRM Applications physical Server Virtualize Server Storage Systems LAN MPLS SAN SDH Facility IT Telco Logical Cable UPS Antenna Router Cell tower Fire detector Router Humidity Sensor Rack Physical Data Center Moscow Campus Munich Site Stockholm Facility

13. Converging Technologies: one comprehensive data model for OSS and IT automation FNT customerexamplesfor all thattechnologies Wireless Mobile Network Qatar Mobile RAN and backhaul incl. fixed line infrastructure with Cabling, Outside Plant incl. WebGIS, IT server and Data Center management (Alcatel-Lucent Managed Service) Wireline Broadcasting network throughoutGermany Network & service resource mgmt. with physical equipment and logical network & service resources management IT Central IT network / Data Center in Germany Hardware & Server farms, Server mgmt incl. License & Contractmanagement, IP management, Warehouse and Life cyclemgmt. . Data Center Data Centers throughoutUSA Data Center Hardware, Cable mgmt. down to MMA (Meet-Me-Area), but also logicalnetwork & serviceresourcesbetween Data Centers and Customer access

14. Converging Technologies: one comprehensive data model for OSS and IT automation …and what comes next? Accordingto Cisco study: Video traffic will bemorethan 70% in 2017 Increasedneedfor E2E elasticity & orchestrationforData Center & Network capacitymgmt. Cloudscenario will bemovedto a combinedCloud / SDN / NFV story SDN / NFV will additionallyboostconvergence We will see Virtualization in manyareaslikeAAA, DNS, DHCP, BRAS,… New converged NFV Data Centres SDN / NFV aspartof SDDC (Software Defined Data Center – i.e.network, server and storage virtualization) CLOUD SDN NFV

15. Converging Technologies: one comprehensive data model for OSS and IT automation FNT solutionsasthe Basis for... IT Infrastructure Management Product Portfolio & Service Management Telecommunication Resource Inventory Cable Management Asset & Configuration Management Data Center Infrastructure Management

16. Converging Technologies: one comprehensive data model for OSS and IT automation THANK YOU Sergey Dovgan Technical Director, Russia & CIS Sergey.Dovgan@fntsoftware.com +7 916 670 1042 Ulrich Schälling Head of Business Line Telecommunications ulrich.schaelling@fntsoftware.com +49 7961 9039-760 www.fntsoftware.com