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Unit 5 Job Satisfaction & Motivation

Unit 5 Job Satisfaction & Motivation. Survey on motivation. p.38 Exercise A What motivates you to worker harder?. The value of job satisfaction. The motivation of employees is influenced by job satisfaction. Job satisfaction:

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Unit 5 Job Satisfaction & Motivation

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  1. Unit 5 Job Satisfaction & Motivation

  2. Survey on motivation • p.38 Exercise A • What motivates you to worker harder?

  3. The value of job satisfaction • The motivation of employees is influenced by job satisfaction. • Job satisfaction: - the degree to which employees are satisfied with their jobs

  4. The effect of job satisfaction

  5. Maslow proposed that we have a hierarchy of needs. Once one is fulfilled we can move on to the next. Maslow’s Hierarchy of Needs

  6. Self-actualization needs: As a young man, Sid Craig wrote his goals on his bathroom mirror every morning ( “Become the owner of the company”). After a career that included teaching ballroom dancing and owning five Arthur Murray franchises, Craig and his wife Jenny built the enormously successful chain of Jenny Craig diet clinics in US and Australia. Esteem needs: When Union Carbide’s CEO asked for volunteers to develop new business ideas. 10 percent of the 2,000-member specialty chemicals staff signed up. Some 66 new-venture ideas dreamed up by these volunteers are being studied by Union Carbide. Social needs: Auto workers at the Fremont, California assembly plant operated as a joint venture between GM and Toyota are referred to as team members. Team members rotate jobs and work together in an atmosphere of mutual trust. They produce almost defect-free cars. Safety needs: IBM, AT&T, Xerox, and Johnson & Johnson have created stress-management programs for employees that include everything from exercise and meditation to counseling and referrals. Physiological needs: In the early 1900s, Henry Ford aided his employees in satisfying physiological needs by paying them $5 a day – twice the going wage.

  7. Hygiene or maintenance factors Salary Job security Work conditions Level and quality of supervision Company policy and administration Interpersonal relations Motivator or growth factors Sense of achievement Recognition Responsibility Nature of the work Personal growth and advancement Hertzberg’s two-factor theory Work-related factors that can fulfill basic needs and prevent job dissatisfaction Work-related factors that can lead to job satisfaction and motivate employees

  8. Exhibition • Examples of firms that have achieved very high job satisfaction:

  9. Exercises • Listening: p.40 “Motivating factors” • Reading: pp.38-39 “Fringe benefits” • Reading: p.41 “Job satisfaction is all in a name”

  10. Survey: best employers in China • Which companies are the top 5 companies to work for in China? • What kinds of benefits do they provide for their employees?

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