Presentation Transcript

1. FM- tccby April 2011, established its first office in Egypt – Maadi Area - Cairo. The services provided by “FM” including: Training Consultancy Care & home nursing
2. Our Values: Respect for people Thirst for Excellency Endless knowledge
3. Our VISION: FM aims to be among top training, consultancy and care provider in Middle East &African countries
4. Our MISSION: Ongoing development the performance of our client companies, individuals and organizations offering them tools that distinguished them in their field and fostering them to compete efficiently within a global economy through the programs of modern international accredited training of premium quality, based on the application and coaching, that load the client with effective tools and organizations with solutions, plans and advices that will enhance development on the practical and academic bases .
5. FM- Training: FM provides all that is unique and new in the field of training and development, and simultaneously with the global development through partnership and in coordination with specialized international companies with accredited certificates that entitles the individual to seize the opportunities to work not only at home but also abroad , according to the needs of the actual labor market. .
6. FM provides service in the areas of training and development that have multiple links as  Management & HR  Sales and marketing  PC
7. Management &HR training
8. Hospital Management Professional Diploma Historical Development of Hospitals Essential Functions of the Hospitals Classification of Hospitals Management Functions in Hospital Operation Managing HR in Hospitals Leadership in Hospitals Hospital Information System Main Hospital Departments Nursing Services The Medical Staff Service Management In Hospitals Quality Assurance and Safety in Hospitals Hospital and Law Managing Hospital Waste
9. Quality Management Professional Diploma Fundamentals of Management Quality Concept and Definition Quality Planning Quality Appraisal Developments Quality Improvement Quality Tools Quality Audits Services Quality Suppliers Quality Quality Prizes ISO 9001 Six Segma Total Quality Management
10. Business Management Professional Diploma Fundamentals of Management Management Functions and Levels Management Skills Business plan Employing People Leadership and Motivation Employee Performance Management Strategic Management PEST and SWOT analysis
11. Hotel Management Professional Diploma Historical Development of Hotels Classification of Hotels Main Hotels Departments Hotel Organization Chart Front Office Department Food and Beverage Department House Keeping Department Service Management In Hotels
12. Advanced Project Management What Is Project Management The Project Life Cycle Scope Management Risk Management Time Management Quality Management Contract and Procurement Management Human Resources Management Cost Management
13. Effective Leadership What is Leadership ? Are Leaders Born Or Made? 4 Factors of Leadership Leadership Formula Why Followers Follow ? Are you a Manager or a Leader ? How People Become Leaders ? Leaders Types of personality 8 Skills Of Leaders Seven Traits of Leaders Roles of the Leader Situational Leadership
14. Customer Service Definitions and concept of service Characteristics of service Service planning Customer interaction cycle Ethics in customer service 5 reasons for service failure Customer satisfaction and delight Handling customer complains 10 recommendations for customer handling
15. HR Management Professional Diploma Fundamentals of Management HR Terms and functions HR planning, recruitment & selection Job analysis and Description HR orientation, training & development Performance management and Appraisal Compensation & benefits Employee & labor relations HR strategies
16. TOT Definition of Training Benefits Of Training Training Cost Training Types Training Methods Training Forms and tools Training Process Trainer qualities Learning Characteristics, Principles and Types Presentation skills
17. TOT Training Evaluation Adult Learning Training Planning Considerations Making Training Effective Interactive Techniques Audiovisual Aids Room Control Tips for Effective Training Three Trainer Killers
18. Managing Employees Performance Definition Performance Management Performance Management cycle Performance factors Why employees don't succeed Performance development plan Situational Leadership
19. Advanced Food Safety Food Hygiene Personal Hygiene Cleaning & Sanitation Pest Control Waste Disposable Food Poison Food Spoilage Micro - Organisms Receiving & Storage HACCP FSRM
20. Sales &Marketing training
21. Business Marketing Professional Diploma What is Marketing Marketing Concepts Company Orientations Toward Marketplace The Marketing Environment Marketing Strategy & SWOT analysis Marketing Plan Process The Marketing Research Segmentation Targeting
22. Business Marketing Professional Diploma Differentiation and Positioning Product Pricing Place Advertising and Promotion Green Marketing E-Marketing
23. Selling Skills Essential Selling Skills What is Selling? Difference between Sales and marketing Features and Benefits Setting SMART Goals Types of Selling Ten Major Mistakes Finding New Clients Selling Price Closing the Sale Handling Objections Critical Communication Skills The Successful Negotiator Elements of a Successful Presentation
24. Communication Skills Definitions and importance of communication Communication function Communication cycle Communication barriers Types of communication Effective listening Personality types 20 Errors in communication 10 recommendations for effective communication Emotional and social intelligence
25. PC training
26. Adobe Photoshop Core Duration: 21 Language: Arabic/English Level: Core. stander Type : Courses Delivery Method: Classroom Description: In this course the trainee will learn how to use Photoshop CS3 to accomplish the operations required to retouch images, draw & paint objects, and use layers in order to create professional graphics. The course will be more approachable if you have previous knowledge of graphic design.
27. Advertising Concepts Duration : 6 hrs Language : Arabic/English Level : Introductory Type : Courses Delivery Method : Classroom Description : This course is designed to help you prepare documents and images for error-free output. Your designs may look great on screen; but when you go to print, you may end up with bizarre results. To ensure quality of output, solid practical knowledge is the key to professional production.
28. Autodesk 3ds Max – Mental ray Duration : 18 Language : Arabic/English Level : Core Type : Courses Delivery Method : Classroom Illustrator CS5 core Duration : 18 Language : Arabic/English Level : Core Type : Courses Delivery Method : Classroom
29. Dreamweaver cs3 core Duration: 21 Language: Arabic/English Level: Core. stander Type: Courses contents Understanding Web technologies Working with dynamic content Working in Design view Working in Code view Working with assets Designing pages with CSS Testing Web pages and sites Managing sites
30. Microsoft Office Excel Word PowerPoint Using internet
31. Contacts Website: www.fmtcc.com Email address: info@fmtcc.com Tel: +2025168708 Mobile:+20195665166 Dr. Mahmoud Galal- General Manager- Board member Email address: galal@fmtcc.com Mobile: +20101639850
32. REGARDS