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The Role of NCAS Assessments

The Role of NCAS Assessments. NASA Supply Chain Conference Goddard Space Flight Center November 14, 2007. The Purpose of NCAS Assessments Presentation Based on Data Why Trend Data to AS9100 Paragraphs Top 10 Problem Sections in AS9100 Questions to Consider Summary. Agenda. 2.

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The Role of NCAS Assessments

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  1. The Role ofNCAS Assessments NASA Supply Chain Conference Goddard Space Flight Center November 14, 2007

  2. The Purpose of NCAS Assessments Presentation Based on Data Why Trend Data to AS9100 Paragraphs Top 10 Problem Sections in AS9100 Questions to Consider Summary Agenda 2 November 14, 2007

  3. The Purpose ofNCAS Assessments • Conduct Risk Assessments for NASA Using Contractual Requirements and a Supplier’s Quality Management System to determine: • How their Quality Management System Assimilates, Disseminates, and Validates compliance with the requirements and • How well they comply to their own procedures. • For the purpose of identifying potential risk to a program or project’s. 3 November 14, 2007

  4. Presentation Based on Data • The information in this presentation is based on the results of 53 SAC/NCAS Lead NASA Risk Assessments. These assessments represent a cross section of companies that support NASA GSFC and other Centers. These Assessments were contacted at: • 11 Companies with <200 Employees • 14 Companies with 200-1000 Employees • 16 Companies with >1000 Employees • 12 Universities Supplier Assurance Contract (SAC) / NASA Supplier Assurance Services (NCAS) 4 November 14, 2007

  5. Why Data is Trended to AS9100 NASA’s Policy Directive (NPD) 8730.5, Attachment A, paragraph 2.a. states: “Work that is both critical and complex shall be performed in accordance with the quality system requirements of AS9100.” • AS9100 Supporters • Department of Defense • Air Force • NASA • FAA • International Aerospace Quality Group (IAQG) Assess to Contractual Requirements 5 November 14, 2007

  6. Top 10 Problem Sections inAS9100 7.5 7.3 7.2 7.4 4.2 Top 10 7.6 6.4 8.2 6.2 4.3 Documents Production Engineering Purchasing Calibration Contract Req’t. Environment Human Resources Monitor & Measure Configuration Mgmt 6 November 14, 2007

  7. Questions to Consider • 7.5.5 – Preservation of Product – Shelf Life • Do you require a minimum of 75% of the shelf life remaining when received? • Do you follow the manufacturer’s recommended shelf life? • If you don’t, have you justified your position by analysis? • Are shelf lives monitored when on the production floor? • 7.3.1 – Design & Development Planning • Is there review, verification, and validation at each design stage? • Does the Engineering Program Office communicate effectively with support activities? 7 November 14, 2007

  8. Questions to Consider • 7.2.2 – Review Requirements Related to Product • Do you know what industry specifications your internal system is compliant to? • Do you negotiate with the customer to try and maintain a single standard system? • 7.4.1 – Purchasing Process • Is there review, verification, and validation at each design stage? • Does Purchasing know if a program has a DPAS rating requirement? 8 November 14, 2007

  9. Questions to Consider • 4.2.3 – Control of Documents • Do you have a process to know and critically review the current revision of industrial specifications applicable to your products? • How do assure that the latest industry specification is considered when developing procedures or processes? • 7.6 – Monitoring & Measuring Devices • Is your calibration system compliant to ISO 10012:2003, ANSI Z540.1, ANSI Z540.3, or ISO 17025? • What do your contracts require? • If you are required to use an ISO 17025 supplier, do you know their certification includes all your instruments? 9 November 14, 2007

  10. Questions to Consider • 6.4 – Work Environment – Electrostatic Discharge Sensitive • Are the work benches free of contaminates? • Do you use staples to close ESD bags? • 8.2.2 – Internal Audit • Do you restrict your internal audits to procedural compliance? • Do you audit programs to confirm that contractual requirements have been communicated and incorporated when appropriate? • Are audit results communicated to senior management? 10 November 14, 2007

  11. Questions to Consider • 7.2.2 – Training - Workmanship • Does each supervisor & employee know what training is required? • Do internal auditors have ESD training? • Are your workmanship training programs compliant with the NASA-Std-8739 series? • 7.4.1 – Configuration Management • Is your Configuration Management process documented and maintained? • Is everyone aware of the different requirements of a Class I or Class II change? 11 November 14, 2007

  12. Summary Know the Industry Specifications your System Supports. Critically review your contracts and communicate additional requirements in a way that communicates requirements consistently. Include review of Contract Compliance in your Internal Audit Program. Document your position (accept or justify non-acceptance) on revisions to industry requirements applicable to your products. Sort, Straighten, Shine, Standardize, & Sustain 12 November 14, 2007

  13. Thank you Charlie Robinson Honeywell – NCAS (480) 592-4132 Charlie.Robinson@honeywell.com 13 November 14, 2007

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