The Olympus Journey Building Business Professionals in CEE November 2011

1. The Olympus JourneyBuilding Business Professionals in CEENovember 2011

2. Why Olympus? • Feedback continues to be poor on relationship skills, diverse points of view, networking and business skills: • Recognition that this severely impairs our distinctive market presence • Opportunity to align TBA, business acumen and business skills agendas • Business Skills core curriculum signed off early 2010: • Desired to be mandatory (by the Board) but insufficient delivery capacity • Implementation patchy across the Region • New Manager grade typified by above average attrition and noticeable reduction in personal development • Commitments to our people made in response to GPS results

3. What is Olympus? • Olympus is a 4 year programme, completion of which provides: • Completion of the entire core business curriculum • PLUS completion of new business acumen/knowledge modules (eg mini MBA) • PLUS guidance through the Trusted Business Advisor Journey • PLUS observed application of skills developed • Olympus is a disciplined and measurable vehicle for the application of our core curriculum with additional networking and value for our marketing and recruitment • Olympus replaces the New Manager milestone event and the current piece-meal and inconsistent approach to business skills development • Olympus contains all of the mandated Global Relationship models and competencies, is consistent with the TBA journey and will drive the PwC Experience to a different level of audience • Olympus is not a set of new courses although business acumen does account for some new modules and the 70:20 elements are new and no/low cost

4. The overall Olympus programme builds year on year and helps our people practice and develop skills learned Base- camp

5. Outline of Olympus base-camp - week of 7th November Olympus Up-Date

6. In the rest of FY12 Olympus participants are expected to complete a small number of development activities Two Harvard eLearning 20 hours of Markets activity One business topic webcast Facilitated community network Base- camp Details will be sent after base-camp New Directors will act as guides for this activity – and will be briefed at New Director Event 15/16 November

7. 20 hours of Market activity Two Harvard eLearning 20 hours of Markets activity One business topic webcast Facilitated community network Base- camp • Design principles: • 20 hours activity to complete year 1 • Overseen by new Directors (ratio approximately 3:1) with the remit to encourage completion and help the learning process (and alert us to anyone who does not get started) • Two checkpoints Dec/Jan and May/June – to be detailed for Directors/partners to run in groups – at which Olympians share what works, lessons learned and seek help as needed Qualifying activities (eg) – see appendix 1 for template: Shadowing a Partner from another LoS to a client meeting Driving role in an account planning workshop Active representation within a business network Delivery of training to another LoS Speaking at an external conference Contributing or leading a piece of thought leadership Identifying a new opportunity that leads to incremental revenue Organising a client event (eg business breakfast) Defining a new XLoS product or service and gaining approval Gathering meaningful and actionable client feedback • Objectives/benefits • Connects Directors with Managers • Directors and Managers grow together • Organises 70/20 activity locally with light touch • Coaches and develops commercial expertise • Develops early breadth of X-LoS perspective • Develops early awareness of Markets and 3CPs • Applies and reinforces base-camp learning • Development vehicle for Directors (eg Partner case)

8. Feedback? • Approach? • Market facing activities?

9. Appendix 1 – participant template for Market activity