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Emotional Intelligence. By Soo-Jung Chan, Michelle DeGuzman Carey, Aireen Pablo, and Hia Yim. CONTENTS. Emotional Intelligence The Central Tenets of Emotional Intelligence Purpose of Emotional Intelligence Emotional Intelligence and Nurse Leadership. What is Emotional Intelligence?.
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EmotionalIntelligence By Soo-Jung Chan, Michelle DeGuzman Carey, Aireen Pablo, and Hia Yim
CONTENTS • Emotional Intelligence • The Central Tenets of Emotional Intelligence • Purpose of Emotional Intelligence • Emotional Intelligence and Nurse Leadership
What is Emotional Intelligence? A person’s ability to recognize emotions (both their own and others), incorporate it into their thinking, and use that information to guide their own behavior / decisions in order to achieve their goals. “The emotional brain responds to an event more quickly than the thinking brain.” - Daniel Goleman
What is emotional intelligence? “Mindful meditation has been discovered to foster the ability to inhibit those very quick emotional impulses.” - Daniel Goleman
Central tenets of emotional intelligence Feeling Thinking • Self-Awareness • Self-Regulation • Motivation • Empathy • Social Skills Emotions Emotional Intelligence
SELF SOCIAL RECOGNITION REGULATION
What is the purpose? Being able to manage healthy relationships. Fostering a positive working environment helps promote productivity.
recognizing your own emotions • Why am I feeling this way? • How will my feelings effect others around me?
Recognizing the emotions of others • What is your perception of others? • Understanding how they feel. Is a connection able to be made?
Emotional Intelligence & nurse leadership Better Decision Making Skills Increases Team Performance Lowers Stress at Work Reduces Nurse Burnout Improves Patient Outcomes
Key to Successful Leadership isHigh Emotional Intelligence Can be learned and developed Emotionally Intelligent people make more money
Emotionally intelligent leaders inspire team members to go above and beyond the call of duty.
References • Bradberry, T., & Greaves, J. (2009). Emotional intelligence 2.0. San Diego, CA: TalentSmart. • Coleman, A. (2008). A Dictionary of Psychology (3rd edition). Oxford University Press ISBN 9780199534067 • [Deep Pandya]. (2012, October 3). Inspiration of being a good team leader. [Video File]. Retrieved from https://youtu.be/ddqQCgMhTrs • Daniel Goleman's Emotional Intelligence Theory: Explanation and Examples (February, 2013). Retrieved from http://education.cu-portland.edu/blog/reference-material/daniel-golemans-emotional-intelligence-theory-explained/ • Daniel Goleman's five components of emotional intelligence. Retrieved from https://web.sonoma.edu/users/s/swijtink/teaching/philosophy_101/paper1/goleman.htm • Emotional Intelligence (Goleman) (July 20, 2014). Retrieved from https://www.learning-theories.com/emotional-intelligence-goleman.html. • Emotional Intelligence in Leadership. Retrieved from https://www.mindtools.com › Leadership Skills › Emotional Intelligence • Emotional Intelligence theories - Daniel Goleman's EQ concepts. Retrieved from http://www.businessballs.com/eq.htm • Feather, R. (2009, April). Emotional intelligence in relation to nursing leadership: Does it matter? ResearchGate.net. doi: 10.1111/j.1365-2834.2008.00931.x • Fletcher, S. (2012, May 30). 5 reasons why emotional intelligence is critical for leaders. Lead Change Group. Retrieved from http://leadchangegroup.com/5-reasons-why-emotional-intelligence-is-critical-for-leaders/ • George, J. M. (2000, August 1). Emotions and leadership: The role of emotional intelligence. Human Relations, 53(8), 1027-1055. http://dx.doi.org/ 10.1177/0018726700538001 • Goleman, D. (2017). Daniel Goleman quotes. Retrieved from https://www.brainyquote.com/quotes/authors/d/daniel_goleman.htm • Routson, J. (2010, November 2). Emotional intelligence: an essential skill for nurses. Health eCareers. Retrieved from https://www.healthecareers.com/article/career/emotional-intelligence-an-essential-skill-for-nurses • Salovey, P., & Mayer, J. (1990, March 1). Emotional intelligence. Imagination, Cognition, and Personality, 9(3), 185-211. http://dx.doi.org/10.2190/DUGG-P24E-52WK-6CDG • Seymour, C. (2015, August 18). Nurse managers embrace soft skills for better outcomes. Nursing Community Journal. Retrieved from http://onlinenursing.wilkes.edu/nurse-managers-soft-skills/ • Smooke, D. (2015). IQ to Automation = EQ to Engagement. Retrieved from http://blog.knowtify.io/iq-to-automation-eq-to-engagement/ • Stanton, P. (2011). Heart, brains, & courage. Retrieved from https://www.pamstanton.wordpress.com/2011/04/08/what-is-emotional-intelligence/