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Los Angeles Harbor College Institutional Surveys May 23, 2016

Los Angeles Harbor College Institutional Surveys May 23, 2016. EXAMPLES. Point of Service Satisfaction Survey Campus Climate Survey Pre and Post Test District-wide Student Survey. DISTRICT-WIDE STUDENT SURVEY. DISTRICT-WIDE STUDENT SURVEY. SURVEY QUESTIONS. What to measure

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Los Angeles Harbor College Institutional Surveys May 23, 2016

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  1. Los Angeles Harbor CollegeInstitutional SurveysMay 23, 2016

  2. EXAMPLES • Point of Service Satisfaction Survey • Campus Climate Survey • Pre and Post Test • District-wide Student Survey

  3. DISTRICT-WIDE STUDENT SURVEY

  4. DISTRICT-WIDE STUDENT SURVEY

  5. SURVEY QUESTIONS • What to measure • Same meaning to respondents • Specific • Avoid double-barreled questions

  6. ADMINISTRATION • Timeline • Communicate—before, during, after • Clean-up • Results

  7. USE OF RESULTS • Evaluate and improve programs • Institutional Student Learning Outcomes • Campus services

  8. Questions?

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