BOH4M0-Introduction to Management Leadership

1. BOH4M0-Introduction to Management Leadership Chapter 1

2. Chapter 1 • Working in the New Economy • Organizations in the New Workplace • Managers in the New Workplace • The Management Process • Learning How to Manage

3. Managers in the New Workplace • What is a Manager? • Levels and Types of Managers • Managerial Performance • The Changing Nature of Managerial Work

4. Managers in the New WorkplaceWhat is a Manager? • A Manager is a person who supports and is responsible for the work of others • May not have “manager” in title • Average manager responsible for the work of 11 people • Key responsibility: to help other people achieve high performance

5. Managers in the New WorkplaceLevels & Types of Managers • Levels: • Top- Jr. V.P. to Sr. EVP and “C-Level” • Long term/strategic tasks/corporate results • Middle Managers & Project Managers • Departmental & Divisional results • Team Leaders and Supervisors • Responsible for “line” staff i.e. non-management employees

6. Managers in the New WorkplaceLevels & Types of Managers • Types: • Line Managers/Team Leaders • Staff Managers • Functional Managers • General Managers • Administrators

7. Managers in the New WorkplaceManagerial Performance • Accountability—the requirement to report performance results to a higher authority • Dual responsibility: to help others achieve but also to help them experience job satisfaction, which leads to… • Quality of work life

8. Old Days Command & Control Manager/Supervisor Top Down Pyramid Worker Bees/”Class” New World Order Consensus Team Leader, Coach, Coordinator Side by Side Inverted Pyramid Resource Managers in the New WorkplaceChanging Nature of Managerial Work