What is the Systematic Management Big Picture Story Board?

1. What is the Systematic Management Big Picture Story Board? The Systematic Management Big Picture was developed to help individuals and groups think through and improve their approach to management. As you work on developing your own approach to management you will develop your own story – your own images and conclusions that are important to you. The Story Board is a means of capturing those things and adapting the Systematic Management Big Picture Story to reflect your own journey. It consists of blank templates for each of the main sections of the Systematic Management Big Picture onto which you can cut and paste the symbols and pictures that mean something to you. When finished, each area can then be printed, cut out, and stuck up on the Systematic Management Big Picture to cover over the standard images that are there. We hope that this story board kit will enable you to make the big picture of Systematic Management your own. The QFD blanks take a little more care, but with a little experimentation, and a reasonable knowledge of PowerPoint, you will be able to adapt these to your needs also.

2. Alliance/Partnerships • Questions to illuminate opportunity: • How does the supply chain work in our market, and where do we fit in? • Who can best help us to focus on and leverage our core potential? • What sorts of relationships would enable us to maximise our impact? • Benefits to target: • Speed through focusing your best resources onto core/key innovations • Strength through combining with the best partners’ ideas & technologies • Agility through a process for rapidly engaging new partners

3. Mission & Role • Questions to illuminate opportunity: • What needs and opportunities do we exist to address? • What do we have the potential to do better than anyone else? • What would empower our customers to serve their customers better? • Benefits to target: • Simplified relationships/responsibility leading to greater insight at all levels • Improved sustainability through a compelling purpose • Clearer market messaging

4. Vision & Direction • Questions to illuminate opportunity: • What achievements define our collective ‘threshold of pride’? • What goal is worth the investment of the next five years of our lives? • What criteria determine ‘best’ in our industry & how well do we score? • Benefits to target: • A constant beacon that provides context and rationale amid change • Inspiration to align staff and stake-holder efforts; ensuring everything works together in the right direction

5. Values • Questions to illuminate opportunity: • How do we describe the things that we stand for? • By what principles will we ensure our integrity and our culture? • What are the ‘right’ behaviours; how do we encourage/reinforce them? • Benefits to target: • Knowing, with confidence, the world would not be better off without us • Transforming power of congruence between belief, thought and action

6. Organisation • Questions to illuminate opportunity: • What arrangement of responsibilities provides the best opportunity for control & improvement? • What structure provides the optimum balance of efficiency, agility and accountability? • Benefits to target: • Simplifying complexity into manageable components • Aligning opportunity and potential with resources and authority • New insights, creative focus and exposure of gaps and obstacles

7. Aligning Potential • Questions to illuminate opportunity: • How do we utilise challenges to maximise our impact on learning and growth? • How do we configure our competence to maximise our impact on performance & potential? • Benefits to target: • Growing not only performance, but the capacity to continue to grow performance • Fulfilment / robustness / agility / commitment • Seeing problems truly as opportunities

8. Communication • Questions to illuminate opportunity: • What are the points of friction and zones of flow? • What is the most efficient process for sharing information? • How should communication be channelled to best invoke timely responses/ responsibilities? • Benefits to target: • Greater focus and efficiency in meetings • Increased synergy and reduced conflict • Better, clearer and healthier relationships

9. Local Management • Questions to illuminate opportunity: • What processes do our people/teams use to ensure and sustain improved performance? • How systematic and efficient is our achievement of our performance targets? • Benefits to target: • Mass mobilisation of improvement through extensive co-location of knowledge & authority • Confidence born of effectively deployed and demonstrated responsibility • Self aligning, self regulating, self healing and self determining organisation

10. People Development • Questions to illuminate opportunity: • How do we challenge and equip people to realise their potential and be fulfilled in their role? • How do we use interlocking patterns of responsibility to provide a practical path for continuous development? • Benefits to target: • Overcoming the limitations and constraints of hierarchy • Continuous and sustained development of ourselves and our people • Rapid utilisation and reinforcement of new skill sets

11. Managing Performance • Questions to illuminate opportunity: • How do we ensure progress against our targets while ensuring responsibility for that progress remains deployed? • How do we incorporate new opportunities, insights and challenges into our management process? • Benefits to target: • Inexorable progress through a systematic & balanced understanding of responsibility • Efficient agility through deployed and informed ownership

12. Driving Improvement • Questions to illuminate opportunity: • How do we methodically resolve the institutional reasons for our performance gaps? • How do we harness the creativity, insight, experience and commitment of our people through change? • Benefits to target: • Systematic and sustainable impact • Mass mobilisation through multiple improvement/development paths

13. Edit text as appropriate To increase or reduce the number of rows, either select and delete cell images, or copy and paste as appropriate. To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines. Replace this text with your own objectives weighting, measuresand targets … Addressnew market areas Provide excellent customer service Build leadership in platform technology Reduce production & delivery lead times Maximise asset utilisation (incl. IPR) Reduce unit production costs Build effective supplier partnerships … … Business from new markets Customer retention Innov. copied by competition Production cycle Asset utilisation Cost of goods sold Supplier led business 3 5 4 2 3 4 4 >34% >85% >5 p.a. <6 day >55% <70% >£80m

14. … Customer support and order management Developnew business Producing anddistributing product Maintaining thesupply line Developing productsand processes Providing an effectiveenvironment Providing andgrowing people Stewarding assetsand resources Edit text as appropriate To increase or reduce the number of columns, either select and delete cell images, or copy and paste as appropriate. To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines. 1 2 3 4 5 6 7 8 9

15. Copy and paste appropriate symbols To increase or reduce the number of cells, either select and delete cell images, or copy and paste as appropriate. To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines.

16. Copy and paste appropriate symbols To increase or reduce the number of cells, either select and delete cell images, or copy and paste as appropriate. To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines.

17. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

18. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

19. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

20. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

21. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

22. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

23. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

24. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

25. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

26. Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit. To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.