Information and Knowledge Management Program (IKMP)

1. Information and Knowledge Management Program (IKMP)

2. Mission • To facilitate access and usage of the information and knowledge by MI staff and external stakeholders • To promote capacity building programs for regional cooperation and integration.

3. IKMP Products & Services 3. Knowledge Management (KM) 5. Database 6. Information Technology & Audio Visual 2. Instructional Media Services 4. Applications 1. Information Management and Social Network Repository system (shared folder), GMS resource center, information center E-mail, Calendar, shared document, media bank, leave request via the e-office - Alumni, consultant - EWEC, NSEC, CLMV Intranet, E-learning, online survey, multi media • computer and network system- Support all MI activities, Staff computer, accomodation room computer MI website, GMSinfo website, Facebook, twitter

4. IKMP Products & Services 1. Information Management and Social Network MI website (http://www.mekonginstitute.org)

5. IKMP Products & Services 1. Information Management and Social Network GMS Info website

6. IKMP Products & Services 2. Instructional Media Services Intranet • Refer to the organization’s internal website • Focal point of communication to facilitate working in groups and provide overall knowledge of the learning programs

7. IKMP Products & Services 3. Knowledge Management (KM) GMS resource center, information center • Support MI as GMS learning center • Collections of books, journal, printed matters related to GMS development & cooperation, MI research, working paper, series / journal and off-campus materials (ADB , IMF) • GMS publications in 6 languages

8. IKMP Products & Services 3. Knowledge Management (KM) Information center • Collections of learning program materials, MI publications (program report, proceedings etc.) in hard copies.

9. IKMP Products & Services System that organizes and categorizes Mekong Institute’s collection in electronic format such as training materials, samples, essential documents etc. for specific corporate functions within an organization 3. Knowledge Management (KM) Repository system (shared folder)

10. IKMP Products & Services Store Retrieve/Access Share • Facilitate better access to MI documents ; • Offer “individuals” and "network” storage" for personal backup, file access, or file distribution within the organization over the internet in a secure manner. • Upload files and share them publicly by password protected 3. Knowledge Management (KM) Repository system (shared folder)

11. IKMP Products & Services K: Training Materials Drive • Support internal use for learning program and MI staff • Classified by year

12. IKMP Products & Services 5. Database - Alumni database 1997-Now: More than 4,000 alumni • To keep updated information of MI Alumni for any further use To keep further communication among fellow alumni and MI

13. IKMP Products & Services 5. Database - Consultant database L:\IKMP\Consultant_Database

14. IKMP Products & Services 5. Database • EWEC Database) • Improve and maintain EWEC database • Conduct training and demonstration on business database interchange between NSEC, EWEC and SEC databases

15. IKMP Products & Services 6. Information Technology & Audio Visual • Internet, network connection, network security • Support all MI activities, Staff computer, accomodation room computer • Internet access, Network connection (LAN/wireless)

16. IKMP Products & Services • Provide technical support and troubleshooting to the learning programs and MI staff • Audio visual in conference room and accommodation rooms computers

17. IKMP Products & Services • Simultaneous Interpretation Service

18. IKMP Staff Warapon, Asso. Program Manager Database , Web and software development & training Wuttipong Narathip Supaphan, IKMP Officer Yupawadee, GMS Resouce Officer Web site, intranet, Shared folders, E-office, email, Calendar, media bank IT & Audio visual GMS Resource Center, Alumni & consultant DB , GMS Info, FB

19. IKMP Product & Services To request IT Service

20. To Check E-mail, access E-office etc.

21. Use same account to access MI tools/applications E-mail (e.g. staffname@mekonginstitute.org) Leave request via e-office (e.g. staffname) Shared folders e-office (e.g. staffname) Password: mekong123

22. To Check E-mail address 1: access via staff portal from MI website address 2: mail.mekonginstitute.org warapon mekong123 10 GB storage per user

23. To Check E-mail Address 3: mail.google.com E-mail warapon@mekonginstitute.org mekong123

24. To change password

25. Group e-mail All MI staff all@mekonginstitute.org Finance and Admin staff fad@mekonginstitute.org IKMP staff ikmp@mekonginstitute.org PPD staff ppd@mekonginstitute.org RDMP staff rdpm@mekonginstitute.org TF & HM staff tfhm@mekonginstitute.org MDP staff mdp@mekonginstitute.org

26. To access e-office E-Office URL: http://10.118.1.249/ mekong123

27. To Create Leave Request

28. Leave Schedule

29. To Access Shared Folders warapon mekong123

30. To access other Google application