1 / 13

Status of Information and Knowledge Management in SARNET

This report summarizes the implementation and performance of the Information and Knowledge Management System in SARNET, outlining user feedback, maintenance tasks, user support, content structuring, mapping, and improvements for the public website.

roseanne
Download Presentation

Status of Information and Knowledge Management in SARNET

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Status of Information and Knowledge Management in SARNET D.Beraha Gesellschaft für Anlagen- und Reaktorsicherheit mbH (GRS), Garching, Germany

  2. ACT Summing up • Installed on basis of the MS Sharepoint Portal Server at the start of the project • Document management and collaboration features for participating organizations (55 organizations, ~230 participants) • User survey in 2005 –feedback led to minor improvements • Running stable and performing its task

  3. Main Tasks • Recording the main ACT performance indicators • Maintaining the ACT • Supporting Users • Structuring and mapping the SARNET contents • Setting up and maintaining the SARNET Public Website (http://www.sar-net.org)

  4. ACT Performance Indicators • Monthly record of • #documents, #items, #users accesses, #different users

  5. Maintenance • Hard- and software maintenance • Regular server upgrades, particularly w.r.t. security • Automatic daily backups • Registration of new users • Continous operation: No problems up to now

  6. User Support • Support requests have strongly decreased compared to the initial phase • Platforms such as Sharepoint have grown generally more common • Sometimes requested by topic and work package leaders • Feedback from users: Navigation should be improved

  7. Structuring and Mapping Sarnet Contents • Most users know „their“ topic • Little familiarity with other ones (seldom needed) • As the project approaches its end • Summary view of the projects main achievements desirable • This might be a view which is later opened to the public • Navigation help

  8. A „Knowledge Map“ would fulfil theses requirements • „Knowledge Representation“ gives methods and tools • A method has been chosen without too much formalism • Tool: CMapTools from the Institute for Human and Machine Cognition (IHMC) • Very easy to learn and handle • Freely available on the internet • Draft maps up to now: • Main Topics as entry point • ASTEC map • CORIUM map

  9. The Public Web Site • http://www.sar-net.org • The site has been redesigned • Cleaner and more informative home page • SARNET Review Recommendation: • Main documents and achievements should be available on the public web site • Particularly, overall survey of project results towards the end of the project

  10. Conclusion • ACT is well established as • Platform for SARNET document and information management • Collaboration platform • Continuous and stable utilization • Efforts to improve structuring of ACT contents are under way • Public web site to be enhanced with documents and results

More Related