Internships, vacation work and work experience

1. Internships, vacation work and work experience Dave Carter UCL Careers Service

2. today we’ll look at….. • what is... • an internship • the point of doing one? • where… • are they advertised? • else can I try? • how… • does the selection process work? • do I make the most of it? • what if... • employers I’m interested in don’t offer internships • I don’t get a place?

3. what is an internship? • structured and often project-based • usually paid • mainly offered over summer (lasting from 2 weeks to much longer)… • but sometimes available in christmas/ easter vacation • usually aimed at penultimate year students… • but also finalists going on to postgraduate study • increasingly open to 1st years and in some cases Postgrads • a key part of an employer’s recruitment strategy

4. why are they so popular ? • gain valuable (sometimes essential) experience • develop transferable skills • experience provides good examples to use for CVs, application forms and Interviews • route to full-time employment/ make useful contacts • earn money

5. mainly available in certain sectors, typically large graduate recruiters commercial finance, (inc. banking, accountancy & tax), law, management consultancy, marketing engineering Graduate management schemes other sectors public sector: Civil Service fast stream, local Government Int’l organisations: UN/ World Bank NGO’s research – think-tanks/ politics who offers internships?

6. Where do i find advertised internships? • Prospects/ Target/ Hobsons work experience guides and employer directories/ Real World • Events: employer presentations and fairs • UCL internships fair – Tue 20th November 5.30 – 7.45pm (ticket only) – register at www.ucl.ac.uk/careers • Presentations: UCL events programme • Careers Group Finalist Directory www.careersgroup.co.uk • The Careers Group ‘vacation opportunities’ booklet/ UCL alert - www.ucl.ac.uk/ careers/ alert • Online & elsewhere – see ‘Internships, vacation work and work experience’ handout

7. all opportunities available online shortly at www.careers.lon.ac.uk booklet available from UCL Careers Service early December The Careers group – Vacation opportunities 07/08

8. How Does The Selection Process Work? • typically employers receive many applications • closing dates mainly Nov - Mar (especially finance). Some companies have open closing dates • selection process often the same as for graduate training schemes • CV/ covering letter/ application form (often online) • one or more interviews/ aptitude tests/ assessment centres

9. Public sector recruitment process Pre-assessment centre • Self Assessment • realistic job preview questionnaire • numerical/ verbal reasoning Q’s • complete online application form (20K) • online reasoning and competencies testing (10K) • test centre e-tray(3K) Assessment centre: (1K) • written exercise – policy recommendation • group exercise – role play • briefing exercise • competency-based interview (350 successful candidates)

10. How Can I Apply Successfully? • research specific employer and internship. • target information provided in CV application form: • show you’ve researched the company, • know what they’re looking for • don’t just list skills, give evidence

11. communication skills teamwork skills enthusiasm, drive & motivation organisational and time management skills good interpersonal skills commercial awareness flexibility and adaptability initiative independence problem-solving skills What Are Employers Looking for?

12. Transforming your evidence Example CV - work experience….. Part-time student union bar worker 2005-present • Took orders • Pulled pints • Made small talk with customers

13. Work Experience example University of London union (UoL) bar 2003-date Part-time bar worker – (approx 9 hrs/ week term time) The union bar is open to students from the diverse colleges of UoL providing live entertainment, food and drinks to over 5000 customers per week. My responsibilities include: • taking orders and payments, co-ordinating with kitchen staff and restocking supplies; • liaising with the union events team to ensure live entertainment bookings run smoothly. Skills gained: • teamwork: working with up to 8 bar staff under pressure especially during periods when the bar is under-resourced; • persuasion: dealing tactfully but firmly with difficult customers especially at closing time; • stamina: working on physically demanding shifts of up to 8 hours.

14. How to make the most of the experience ? • consider what you want to get from the experience. • research the company and the industry so that you come across as informed and enthusiastic. • be professional (punctuality, dress etc). • take the initiative and ask questions. • be observant - do you like the working environment? • keep an accurate record of what you’ve done (this will help with future applications). • write letter of thanks and keep in touch to: • nurture contacts/ learn of any suitable vacancies that arise

15. What If Employers I’m Interested In Don’t Offer Internships? • internships are only offered by a relatively small proportion of employers. • organisations in many sectors might offer work experience, so check websites for details. • use the hidden job market – see handout scenarios

16. Where will I find vacancies? Sources of vacancies Source: National Office of Statistics

17. The hidden job market…speculative applications • the approach • send CV and covering letter • to have chance of success need to be well researched & targeted to job type within organisation • try to send to named person in relevant department (contact switchboard). • find employers through: • career directories: Prospects/ Hobsons/ GTI target series • business directories (e.g. KOMPASS)/ professional bodies • lists of local employers (libraries, town halls etc..)

18. The hidden job market – employer events • research in advance, consider questions you want answers to • get there early – employers will be at their freshest • go it alone – approach staff as an individual rather than on mass. • first impressions count – treat interactions as informal interviews • remember names/ take business cards – perhaps use to follow-up • take copy of your CV but don’t offer unless requested • review experiences, make short notes between interactions

19. The hidden job market - networking… ‘The art of forming contacts through informal and formal social meetings’ • friends and family • neighbours • university lecturers • careers staff • employers/ events • societies • university Alumni (LINX) • hobbies YOU!

20. Beforehand send letter/email to named contact state want advice about area of work –not asking for job suggest you will contact them by phone in a few days to arrange appointment good to mention where you got contact’s name be flexible and arrange appointment around them On the day what is a typical day like? what are the most / least enjoyable aspects? how did they get the job? (what courses / experience required)? what skills are most relevant? where are these jobs advertised? leave at the very least with names of 3 other named contacts Hidden job market – information interviewing

21. What If I don’t get anything? • sign on with a recruitment consultancy offering temping work in your chosen area. • See The Careers Group Recruitment Consultancies Booklet and The Recruitment & Employment Federation website at www.rec.uk.com. • even if you do casual work to earn money you can use it in applications and interview as evidence of relevant transferable skills. • consider voluntary work

22. What’s coming up….www.ucl.ac.uk/careers • Internships Fair(ticket only) • Tuesday 20th November 2007: 5.30pm-7.45pm • Practice Aptitude Test • Wednesday 21 November 2007: 10am-12.15pm • What to expect at an assessment centre (Accenture) • Wednesday 21 November 2007: 2.00pm - 4.30pm • Barclays CapitalTechnology Presentation • Wednesday 21st November 2007, 5.30pm • Building Commercial Relationships Skills Workshop (L’Oreal) • Thursday 29 November 2007: 5.30pm - 8.00pm

23. take-away and reference information on CVs, covering letters, application forms, aptitude tests, interviews and assessment centres. Quick Query - get your CV, covering letter or application form checked or discuss any career concerns. Monday - Thursday 10 - 12 & 2 - 4.30. Morning: walk-in service Afternoon: Pre-Book by calling 0207866 3600 practice aptitude tests and interviews. CV and Interview workshops - details on website. How Can The Careers Service Help?

24. UCL Careers Service : 4th floor ULU Building Malet Street, London WC1E 7HY www.ucl.ac.uk/careers telephone: 0207 866 3600 Email: careers@ucl.ac.uk Opening times (term & vacation): Mon - Thurs 9:30 -17:00 Friday 11:00 - 17:00