International Agent Conference 8 May 2013

1. International Agent Conference8 May 2013 • Housing • Dean Spears • Housing Services Manager Nicer pic of the welcome banners from 50th anniversary

2. Live & study with US on campus

3. Investment in the Housing Service:- a caring, fresh, student focused approach • Dean Spears Housing Services Manager • Luke Taylor Housing Negotiator - Private Sector Strategy • Jennifer Shires Housing Officer - Specialist Groups & Undergraduate • Jason Lucy Housing Officer - Families & Postgraduate • Paul Nann Housing Officer - Headlease Residences • Mark Woolford Housing Officer - StudentPad, Private Sector Advice • Michelle Smith Team Secretary (Support: all areas) • Helen Moss Team Secretary (Support: all areas) • 4 Summer Housing Office Assistants – to help, advise, and support new residents. • Forthcoming new posts: • Housing Assistant - Headleased Residences • Senior Housing Officer - Communications & Marketing

4. The Housing Service – strategy • Remain competitive: provide wide range of rents, continue to horizon scan • Tailor our housing offer to changing student needs: renew, update and replace • Work collaboratively and strategically with others (e.g., Brighton Strategic Housing Partnership) • Help to progress areas of the Campus Master-Plan

5. Developing housing expertise– Global network • Provide an efficient allocation process: • Installed StarRez (March 2012) – high performing housing application and allocation software. • Increased speed of communication – All housing applicants waiting for ‘A’ levels received their housing • offer 48 hours after ‘A’ Level results by email. • Regarded as the optimum software of its kind in Europe, North America and Australia. • Allows US to make better use of our resources. • Sussex is now part of a global housing allocation network: • Impact: 95% of all housing applicants receive one of their top three housing application preference. • .

6. guarantee Open Staff Forum 2 November 2009

7. Housing guarantee Undergraduates: • Submit an application • Firmly accept an offer of a place • Return the Housing Application Form by the 1st August Postgraduates: • All eligible first year full time postgraduates coming for a full academic year • And who are studying for a research degree • Or are from outside the EU and studying a taught masters programme • And £250 prepayment by the 1st August Flexible waiting list from August for non-guaranteed – last year 400 allocated. Six large in-takes annually: Sep, Jan, March, April, June, July, August

8. Making your housing preference • Selected areas in each residence: • All female • Quiet • Mature • All self-catering • Fair tenancy lengths: • 39 weeks (Sep – June) – UGs • 50 weeks (Sep – Aug) – PGs • Flexible and supportive: • 600 residents swap annually. • Wide range of rents, all-inclusive: • £59 per week shared room. • £81 - £116 single room. • £129 en-suite. • £137 Studio apartment

9. Housing Video Tour- Compare our residences

10. The Housing Service – International residents • Who lived in with US on 15 September 2012? • 3,136 Undergraduates: • 1,946 UK • 204 Hong Kong • 199 China • 48 Greece • 35 France • 32 Canada • At least 70 other countries, including: • 5 Ghana, 8 Nigeria, 25 Turkey, 36 Pakistan • 45 Malaysia, 8 Kenya, 13 Dubai, 20 Thailand • 883 Postgraduates: • 410 China (3 Hong Kong) • 48 England • 43 India • 35 Taiwan • 33 Japan • 25 USA • At least 30 other countries • 235 Visitor & Exchange • 99 USA • 21 Spain • 14 France • 19 Japan • At least 20 other countries

11. www.facebook.com/sussexunihousing • Facebook Page for Applicants, Agents, Parents, Former Residents: • facebook/sussexunihousing • 1,656 members. • Facebook Groups for residences • www.sussex.ac.uk/residentialservices • 3,500 members • /SussexUni • Student Room: • www.thestudentroom.co.uk/wiki/University_of_Sussex:_Accommodation

12. www.sussex.ac.uk/residentialservices Open Staff Forum 2 November 2009

13. Supporting our residents • 100 Residential Advisors (RAs) • Senior students live in our residences. • RAs – trained mediators, first point of call, sign-post. • Work with partners to manage community relations. • Welcome, help and advise. • Broader support services: Student Life Centre, Counselling, Student Support Unit, Students’ Union and more. • Provide information, advice and support to our students: • - Deliver Housing Talks to all students. • - Help to resolve issues in private sector. • - Housing Office reception • - 24 hour reception • - Workshops, events and link in with the Students’ Students’ Union.

14. Campus Master-Plan • Northfield: • 957 en-suite bed-spaces open. • 148 additional ‘approved’ (2013/14). • Self-financing (new development paid for by rental income). • Well-used social space Open Staff Forum 2 November 2009

15. Key developments at Sussex (4) • Eastslope: • Early days • Discussion re City Plan • Potential phased approach • Intensive & sensitive use of space • London Terrace (September 2014): • 351 bed-spaces • Plans retain 1930s façade • Sussex looks after our students • Private company manages operations • Headlease residences: • Provides flexibility • 96 bedspaces 2011/12 • 303 bed-spaces 2013/14 • Well liked, affordable city living • All inclusive, no Guarantor

16. Arrival day, 15 September 2012 http://spectrecom.wistia.com/medias/hio6cl4dx2

17. Thank you Housing Reception - Bramber House housing@sussex.ac.uk www.facebook.com/sussexunihousing www.sussex.ac.uk/residentialservices +44 (0)1273 678220