Deployment Prescription Program (DPP) Overview for Air National Guard Member January 2014

1. Defense Health Agency Deployment Prescription Program (DPP) Overview for Air National Guard Member January 2014 1

2. DHA Pharmacy Analytics Support Section (PASS) • Primary point of contact for all questions about the Deployment Prescription Program (DPP) • PASS’s DPP Team serves as a liaison between the Air National Guard (ANG) unit, the service member (SM) and the TRICARE mail order pharmacy (Express Scripts / ESI) to ensure processing of deployment prescriptions 2

3. Prior To Deploying - The SM’s Responsibilities • Ensure that DEERS record has been updated to reflect active orders • If DEERS does not show you are eligible for mail order pharmacy, ESI will not be able to process RX • Provide Full Name, SSN, e-mail address, and current address on DPP RX form • SM *MUST* provide a good e-mail address in order to receive notification e-mails from PASS for any problems with prescription 3

4. How Mail Order RX Will Be Processed • The ANG unit submits the DPP RX form to the PASS on behalf of SM. • DPP RX form will be reviewed by the PASS and forwarded to ESI for fulfillment • If any issues are identified by the PASS or by ESI, the PASS will contact SM and/or ANG unit as necessary • ESI will send medications to the stateside address provided on DPP RX form • You can expect your order to arrive within 14 days from shipment • If ANG Unit does not submit DPP RX forms to the PASS in a timely manner, the SM may not receive medications by scheduled date of deployment 4

5. Receiving Medication Refills While Deployed • If refills were authorized on DPP RX form, you can request to have them shipped to you in theater • Per CENTCOM policy, refills will NOT be honored on psychotropic medications – you are required to follow-up with provider in theater for RX renewal • SM should access ESI / TRICARE mail order site via internet: http://www.express-scripts.com/TRICARE/ • Select “Create Your Account” to register • Sponsor’s ID number will be SM’s complete SSN • Change PERMANENT address to deployed APO/FPO address • Deployed address should NOT be input as a temporary address • If address is not updated, refills will be mailed to the address provided on DPP RX form during pre-deployment • Average shipping time to an address in theater is approx. 3-4 weeks • Request refill(s) • If unable to request refills via ESI website, SM should contact PASS for assistance 5

6. Mail Order Prescription Limitations • Controlled medications– must have provider’s hand-written signature; digital signature not accepted • Medications that require refrigerated packaging can be shipped to stateside addresses but refills will not be shipped to overseas locations • Psychotropic medications– must see provider in theater for all follow-up/prescription renewals • OTC medications are not part of the TRICARE pharmacy benefit through Mail Order (exception of Prilosec, Claritin, Claritin-D, Zyrtec and Zyrtec-D) • Allegra is considered OTC and is not available through MOP • Smoking cessation medications are now covered by the TRICARE pharmacy benefit • Chantix is considered a non-deployable medication and proof of waiver is required 6

7. Schedule II Controlled Medications • Schedule II controlled substances (ex. Concerta ®) require a hardcopy paper prescription with provider’s original “wet” signature and a valid personal DEA # • Photocopied, scanned, faxed or digitally signed Schedule II prescriptions will NOT be accepted • Max 90-day supply of Schedule II RXs may be authorized at one time with no refills • If errors are identified, a NEW prescription may be required • Schedule II RXs must be mailed to the PASS: Department of Defense DHA PASS, attn: DPP Team 4130 Stanley Rd, Ste 208 JBSA Ft Sam Houston, TX 78234 OFFICIAL BUSINESS 7

8. Contact Information Email: usarmy.jbsa.medcom-ameddcs.mbx.pdts-ameddcs@mail.mil Mail: Department of Defense DHA PASS, attn: DPP Team 4130 Stanley Rd, Ste 208 JBSA Ft Sam Houston, TX 78234 OFFICIAL BUSINESS Phone: Toll-free 1-866-275-4732 DSN 312-471-8274 Commercial 210-221-8274 (press menu option 5) 8