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CAD Interoperability in the NCR. 4/27/2010. Master Slide Deck. Program/Project Approach. Program Structure and Approach. History of CAD2CAD. City of Alexandria Fire and Rescue. Arlington County Fire and Rescue. Fairfax County Fire and Rescue.
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CAD Interoperability in the NCR 4/27/2010 Master Slide Deck
History of CAD2CAD City of Alexandria Fire and Rescue Arlington County Fire and Rescue Fairfax County Fire and Rescue The Computer Aided Dispatch (CAD) systems of the NOVA Fire Departments have maintained other jurisdiction’s units in their own CAD systems. Previously • Each CAD System recommended NOVA units for dispatch based upon a ‘closest unit’ prediction. • All requests for resources were handled verbally by dedicated ring down telephone lines • One jurisdiction's Communication Center called another to confirm resource availability, transfer information, and perform dispatch
Program Components DATA EXCHANGE HUB NCRNet
DEH – “Connecting the Dots” The DEH is a Service Oriented Architecture designed to facilitate information sharing between Emergency Support Functions to improve emergency response, reduce response times and enable appropriate deployment of resources. Economies of Scale will be realized through the reuse and sharing of technology and data. Data sharing without DEH Data sharing with DEH
Goal Area 3 STANDARD OPERATING PROCEDURES Strategic Objective: Develop, adopt and implement standard policies, processes and procedures to facilitate information sharing. Goal Area 1 TECHNOLOGY INFRASTRUCTURE Strategic Objective: Ensure device independent access to data and services in real time when needed through implementation of a Service Oriented Architecture (SOA). Goal Area 4 TRAINING Strategic Objective: Ensure all necessary personnel are trained to support interoperability across all systems for shared situational awareness. Goal Area 5 GOVERNANCE Strategic Objective: Establish a common operational governance structure that improves the implementation of any major technology project. Goal Area 2 SECURITY Strategic Objective: Preserve the inviolability of the DEH through sound security practices. DEH Goals and Strategic Objectives NCR Data Exchange Hub Goal Enable the efficient and secure exchange of data (text, voice, video and multi-media) across the NCR. NCR Data Exchange Hub Final Outcome A sustainable, enabling architecture for the secure sharing data (text, voice, video and multi-media) across all Emergency Support Functions within the NCR when needed and as authorized.
CAD2CAD - Yesterday and Today Unit Status Unit Status Unit Status
CAD2CAD is Utilizing the ICI DEH CAD2CAD Data Exchange ALEX FFX NCRNet Buildout ARL 1
NCRnet UASI-PSIC Completion Road Map 1 02/03/2010
KEY: Jurisdiction Staff Vendor and Consultant Staff Internal JurisdictionalRoles and Responsibilities
KEY: Jurisdiction Staff Vendor and Consultant Staff Project Roles and Responsibilities Regional Executive Oversight Committees and Funding Agencies COG CAO Interoperability Council COG CIO Committee NoVA Fire Chiefs Committee NCR SAA for UASI Funding VDEM for State PSIC Funding Accountable to CAD2CAD Project Team Lead Project Manager Security / /Infrastructure Architect Financial / Administrative Analyst Process / Business Analyst Integration Architect Developer Arlington Fairfax (Grant Administrator) Alexandria
Service Oriented ArchitectureRequires Adherence to Standards Artifacts should comply with National Standards to ensure ability to reuse data
Pilot Exchanges Helped Establish Standards NCR – IEPD Exchange Clearinghouse http://www.ncrnet.us/deh/IEPD/NCRIPDEHClearingHouse.html 1 NCR Crisis Information Management System (CIMS) Data Exchange http://www.ncrnet.us/deh/iepd/cims-exchange.htm 2 NCR Fire Incident Mapping Data Exchange http://www.ncrnet.us/deh/iepd/rms-exchange.htm 3 NCR Resource Typing Data Exchange http://www.ncrnet.us/deh/IEPD/index.htm
Standards • LEITSC CAD Message Set NIEM 2.0 • NIST Security Standards • WSI Interoperability Specifications NIEM IEPD Life Cycle
Exchange Development Life Cycle(Follows NIEM IEPD Life Cycle) Artifacts for NIEM IEPD
Development Life Cycle Approach Planning CAD2CAD Project Charter
Development Life Cycle Approach Requirements As-Is Process Flows To-Be Process Flows Data Element Identification Use Cases
Development Life Cycle Approach Design Schema Message Structure Unit Status Update Request for Resource
Development Life Cycle ApproachTesting CAD Simulator Testing Tool allowed for testing of DEH with each CAD Vendor Issue Tracking Software for Testing Testing Scripts tied back to Requirements
Development Life Cycle Approach Training • Common Training Objectives across all 3 jurisdictions • Jurisdictions have different training schedules but coordination is required to support responding to requests in training
Development Life Cycle ApproachImplement CAD2CAD Functional SOPs signed by Fire Chiefs Safecom Template CAD2CAD Customer Portal
Infrastructure – As Is Test & Development Production
CAD2CAD Solution ArchitectureAllows for addition of Other Regional Participants
Regional Governance Needs Prior to CAD2CAD People Tools Governance Artifacts Information Support for Decisions & Strategic Direction Mutual Aid Agreement Executive Equipment for Dispatch and Fire Fighting Policies Processes –Change Unit ID Functional Procedures – Remember to Call Other Jurisdictions and make them aware of UNIT ID Change
Regional Governance Needs With CAD2CAD People Tools Governance Artifacts Mutual Aid Agreement MOUs Information Support for Decisions & Strategic Direction • DEH • NCRNet Executive Regional Technical Support Could Be Outsourced Policies – Service Support Technical Hardware, Software, Networks, Middleware Processes – Submit Problem with C2C Exchange Procedures - Online Service Desk SLAs Policies Equipment for Dispatch and Fire Fighting Processes – Update UNIT ID Change Functional Procedures – Access C2C Portal submit UNIT ID Change
Agreements NCR Mutual Aid Agreement Liability Protection through NCR Mutual Aid Agreement (Authority derived from the Terrorism Act of 2005 ) ESF Operational Plans Emergency Management CIOs Police Fire • Interoperable Communications Infrastructure (ICI) • Operations Plan to include : • NCRNet Infrastructure • DEH Certified Exchange or Application • Policies, Processes Procedures • Security, Information Mgt, • ITSM, Network Mgt Agency Head Signatures Required • NoVa Mutual Response Agreement • NoVa CAD to CAD Operational Plan • Fire & Rescue Mutual Aid Operations Plan • Police Mutual Aid Operational Plan • Emergency Mgmt Operational Plan At cutover to NCRNet each ESF Ops Plan should Reference the ICI Ops Plan BOS or Council Approval Required Longer Term, when Cost Allocation Approach and Operational Governance Structure is determined, then proceed with one MOU regarding the Interoperable Communications Infrastructure.
Technical Operations delivered by 3rd Parties Jurisdictional Hosted Components Network Operations Center Hosting Data Center Hosting Help Desk Service Long Term IT Service Support CAD2CAD Support Transitioning to 3rd Parties NCR Mutual Aid Agreement ICI Ops Plan IT Service Delivery guided by Policies, Processes & Procedures Security Policy Information Management Policy Service Catalog/Policy Network Management Policy
What will Transition ? DEV AND TEST CAD2CAD PRODUCTION CAD2CAD Service Desk Incident and Change Management Service Desk Incident and Change Management Jurisdictions DEH Software Platforms DEH Hardware DEH Operating System CAD2CAD & Biz Talk NCRNet Jurisdictions CAD2CAD & Biz Talk NCRNet DEH Software Platforms DEH Hardware DEH Operating System Management and Administration of SQL Database Servers Management and Administration of SQL Database Servers Management and Administration of Windows Servers Management and Administration of Windows Servers Connected Storage Connected Storage Backup and Recovery Operations Backup and Recovery Operations Managing of SmartCenter Firewall Managing of SmartCenter Firewall Management and Administration of Networking Equipment Management and Administration of Networking Equipment Remote Access for Application Administration Remote Access for Application Administration 24 x7 x 365 Bs. Day
Infrastructure – To Be Test & Development Production
CAD2CAD Change Advisory Board(Functional Leads and Technical Project Staff)