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Products & Solutions

Products & Solutions. Eyal Shmueli, Director of Product Marketing. CallBack Server. Call CB. WEB CB. SMS CB. WEB CB. Data CB. Call ring John wife picks up the phone. Connectivity HyperGateway connects John with his wife. Callback HyperGateway calls back John. Call for Action

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Products & Solutions

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  1. Products & Solutions Eyal Shmueli, Director of Product Marketing

  2. CallBack Server Call CB WEB CB SMS CB WEB CB Data CB Call ring John wife picks up the phone Connectivity HyperGateway connects John with his wife Callback HyperGateway calls back John Call for Action John requests callback(call, SMS, web, data)

  3. Call Through Call ring Johns wife pick up the phone Connectivity HyperGateway Connect John with his wife Call Through HyperGateway Receive the call And answer with a dial tone waiting for John to dial Call for Action John requests callback(call, SMS, web, data)

  4. CallBack, CallThrough – Disadvantages Understanding These Limitation Hypermedia Introduce HyperMobile Not a native dialing Complex use Loosing the ability to dial from phone book Mobile operators block the service

  5. HyperMobile Mobile Phone Application • Supports: Iphone, Symbian & Black Berry • Android (Road map) • Simplified user experience • Supports*: • Trigger by: Call, WEB, SMS • CallThrough • Normal Call • Improved management and cost control • Seamless integration with the mobile phone book & dialer. • Password protected * Depends on the mobile phone OS

  6. Mobile Phone Application – Screen shoots

  7. Computer Telephony Interface (CTI) Ideal for office use as well as when you are away • Click to Dial or SMS • Full control on leg 1 & leg 2• Quick call & Quick SMS

  8. Hyperoffice

  9. HyperOffice family • Call Center • CRM • Messaging & IMR • Unified Communication • & more • HyperOffice family is based on strategic vendor partnerships like: • TVZ • snom • IBM GS • Derdack • Exictos

  10. Mobile Unified Communication • SNR • Call handover HyperConnect inside

  11. SNOM – snom ONE is now GSM enable Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway Now all business telecom needs can be provided on a single platform Hypermedia gateway completes the snom ONE by offering a Unified Communication solution

  12. Mobile Unified Communication • Mobile extension • Personal Virtual Assistant (PVA) • CallBack/CallThrough HyperConnect inside

  13. Mobile Unified Communication • Voice mail Check • Voice mail notification • Hypermassaging HyperConnect inside HyperMessaging inside

  14. Solutions • LCR & Business Continuity • Mobile Unified Communication • Two Factor Authentication • Call back • Long Distance • International Roaming • Call order • 1800 numbers • Military • Mobile Marketing • Notification • Contact Centers • M2M • Mobile Banking

  15. LCR & Business Continuity/DRP • Full control of call routing • Backup • Redundancy 15

  16. Mobile unified Communication • SNR • Call Back • Call Through • Hand over • Mobility extension • Voice mail (desk phone, cell phone, email) • Voice mail alerts • Messaging (SMS & Emails) • Personal Virtual Assistant (PVA) HyperConnect inside

  17. Two Factor Authentication

  18. Call Back Call ring John wife picks up the phone Connectivity HyperGateway connects John with his wife Callback HyperGateway calls back John • Long Distance • International Roaming • Call order • 1800 numbers Call for Action John requests callback(call, SMS, web, data)

  19. Notification Your Taxi will arrive…. You bill due…. Big sale 50%

  20. Contact Center • Multi level campaigns: • Voice • SMS • Emails • Interactive Voice Response • Interactive Messaging Response • Queue Management • Out of the office agent • Multi-Tenancy

  21. M2M Monitoring Call For action Connect the SMS to a data base None recurrent engineering (NRE)

  22. Mobile Banking • Accounts alerts • Security alerts • Customer service • Reminders Money Transfer CRM/ERP integration Balance check

  23. Thank you Eyal Shmueli, Director of Product Marketing

  24. SNOM – snom ONE is now GSM enable Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway Now all business telecom needs can be provided on a single platform Hypermedia gateway completes the snom ONE by offering a Unified Communication solution

  25. Mobile Unified Communication • SNR • Call handover HyperConnect inside

  26. Mobile Unified Communication • Mobile extension • Personal Virtual Assistant (PVA) • CallBack/CallThrough HyperConnect inside

  27. Mobile Unified Communication • Voice mail Check • Voice mail notification • Hypermassaging HyperConnect inside HyperMessaging inside

  28. Unified Communication SNR Call Back Call Through Hand over Mobility extension Personal Virtual Assistant (PVA) Voice mail (desk phone, cell phone, email) Voice mail alerts Messaging (SMS & emails) Mobile DID

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