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Unified Communications….. What is it? Do you need it?

Unified Communications….. What is it? Do you need it?. Unified Messaging ; Voice Mail Messages Delivered to Inbox; Email Messages Spoken to Remote User; Incoming/Outgoing Soft Fax; Text-to-Speech. Unified Communications Features…. It’s about ……. FAX. Voice Mail. Email.

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Unified Communications….. What is it? Do you need it?

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  1. Unified Communications….. • What is it? • Do you need it?

  2. Unified Messaging; • Voice Mail Messages Delivered to Inbox; • Email Messages Spoken to Remote User; • Incoming/Outgoing Soft Fax; • Text-to-Speech Unified Communications Features….. It’s about …….

  3. FAX Voice Mail Email “Unified Messaging” - Inbox

  4. FAX Document “Unified Messaging” – Soft Fax “Click” to Open “Soft Fax” You can also “Send” Faxes from your PC!

  5. Voice Mail “Unified Messaging” – Voice Mail “Click” to Play “Voice Mail”

  6. Forward Voice Message by Email…… “Forward” just like any other Email

  7. Email “Listen” to your Email from your Cell Phone “Unified Messaging” – Text-to-Speech

  8. Presence, Availability, and Status; • Directory and “Buddy Lists”; • Manage Your Location and Availability; • LAN Talk, Instant Messaging! Unified Communications Features….. It’s about …….

  9. Link to Your Outlook Manage Your Location • You tell the system where you want your calls; • Link with your Outlook Schedule if you want; • Setup temporary locations; • Let the system redirect your calls! UC Client – “Manage Location”

  10. Company Directory Contact Directory Company Directory “Work Group” Directories User “Presence” User “Status” LAN Talk, Dial, & Text Message UC Client – “Directory & Presence”

  11. Instant Messaging Secure Internal Messaging UC Client – “LAN Talk”

  12. Send “Text Messages” UC Client – “Text Messaging”

  13. UC Client Call Control; • Incoming Call Screen Pop with PIM Integration; • Dial from PC, Outlook, PIM, and Applications; • Call Logging and History! Unified Communications Features….. It’s about …….

  14. - Optionally - Integrate with Outlook and Pop Up a Contact….. Manage Incoming Calls UC Client – “Call Manager” Incoming Caller Pop Up….

  15. Retrieve while caller is leaving a Message UC Client – “Call Manager” Retrieve from Voice Mail…

  16. View Incoming and Outgoing Call History Dial from Call History UC Client – “Call Manager”

  17. UC Client – “Call Manager” Dial from Outlook Contacts

  18. Highlight a Phone Number, and “Click” to Dial! UC Client – “Call Manager” Dial from a Web Site

  19. UC Client – “Call Manager” Dial from any application

  20. Mobility; • Web Access Portal; • Mobile UC Client! Unified Communications Features….. It’s about …….

  21. Access from Internet UC Client – “Web Client Access”

  22. Mobile UC Client Manager • Version 2.1: • Blackberry Devices • Mobile PC Devices

  23. Simple Configuration • Messaging Server is also a Web Server • Define a IP address for WEB Access Internet Mobile Access Access LAN Router Web Access Mitel IP Controller “Unified Communications” Application Messaging Server / Web Server

  24. Control “Screen Pop” • Integration with Outlook • What ot do with new Calls • Notification Options Individual User Options UC Client – Customize “User Options”

  25. Unified Communications Features….. • Unified Messaging; • Voice Mail Messages Delivered to Inbox; • Email Messages Spoken to Remote User; • Incoming/Outgoing Soft Fax; • Text-to-Speech; • Automated Attendant with Speech Recognition; • Presence, Availability, and Status; • Directory and “Buddy Lists”; • Instant Messaging; • UC Client Call Control; • Incoming Call Screen Pop with PIM Integration; • Dial from PC, Outlook, PIM, and Applications; • Call Logging and History; • Web Access Portal, and Mobile UC Client!

  26. Unified Communications Application….. • So…..What is it? • So…..Do you need it?

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